Every review we hold for the Bridgwater office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleAll customer service lumped onto the landlord. Nothing offered to tenants or potential tenants. No flexibility and screening potential tenants with prohibitive practices not offering the full range of service. The use of meaningless credit checks to prevent unsavory prospective tenants, even when the last tenant (who presumably passed the credit check) had to be evicted. We've never been behind with our rent, have always been good tenants and yet we were prevented from even applying for the property. It was outrageous behavior at the time and remains that way. Unless your a rich landlord, i'd find another way. It's these kind of practices that trap hardworking families in low cost housing when they should be able to move on and make room for others in greater need of low cost housing.
Tallulah · 21 June 2019
★★★★★ 1/5
GoogleDespite being based 70 miles from our holiday home Tamlyns were, for some reason, appointed to do the valuation for our buyers. With no local knowledge they down-valued the property from £165k to £140k.
Not surprisingly, the sale fell through shortly after. Thankfully for us the house resold quickly and this subsequent sale completed at a price of £162.5k.
To put this into some context, our agent valued the property at £165k (rather than us asking them to market it above and beyond what they suggested) and another local agent also valued it at a similar amount. We accepted an offer of £165k from our first buyer within a week of it being placed on the market; this sale collapsed shortly after Tamlyn’s down-valuation. The property went back on the market and, just over two weeks later, we accepted an offer of £162.5k from our second buyer. Both very quick sales as you can see, which reinforces our view that the property was hugely undervalued by Tamlyns.
To add insult to injury, the valuer concerned failed to follow simple instructions and turned off the socket switch that our WiFi router was plugged into (despite a sticker in it that says “DO NOT SWITCH OFF!” in capitals. Our security cameras were reliant on the broadband connection and, as a result, we were left without camera coverage for over 24 hours.
Our agent challenged the down-valuation and provided comparables to back it up but, unfortunately, Tamlyns did not respond. We also sent an email to Tamylyns to challenge the valuation and to ask why the valuer turned off our router, but their response was a complete fob-off. They even went as far to say that our sockets must be faulty!
We gave Tamlyns the opportunity to address our issues before submitting this review but they did not reply. This sums them up really - they take absolutely no accountability for their actions.
Paul · 21 June 2019
★★★★★ 1/5
Googledon’t pay nothing to them till they will give you the house they take your money and after they call you you don’t been accepted and you lose your money my sister she pay 340£ for the fee application they say to her she Been accepted by the landlord and after 2 days they call her again they don’t want to give the house anymore to her. Don’t pay nothing because they take your money legal with documents signed by you
Bogdan · 21 June 2019
★★★★★ 5/5
GoogleWe have been very pleased with the excellent service provided by Tamlyns. The agent who managed our purchase, Dan Evans, was helpful, knowledgeable and efficient from start to finish. When viewing other properties through a variety of estate agents, we were constantly disappointed by their lack of interest, knowledge and professionalism. The complete opposite was true from the first time we contacted Dan, and his manner at the first, and subsequent two viewings of the property we have just bought. Dan responded to emails and phone calls in a very timely manner. We could not recommend them highly enough.
Helen · 21 June 2019
★★★★★ 5/5
GoogleVery pleased with the service. We purchased through Tamlyn's Dan was very helpful. Smooth transaction, kept up to date throughout, viewed and completed in a little over three weeks.
Juan · 20 June 2020
★★★★★ 5/5
Googlegreat service and comunication, handled the unusually quick need for completion very well.
No · 21 March 2025
★★★★★ 4/5
GoogleTamlyns have been really helpful from day one. They are always more than happy to help and nothing is too big an ask. I cannot fault their customer service or professionalism throughout the letting process.
Leigh · 20 June 2020
Agent replied · 19 June 2024
Thank you for your review, we are glad you found the process to be a smooth one and hope that both yourself and your partner enjoy your first home together in Somerset.
★★★★★ 5/5
GoogleI found Mark and Dan extremely helpful and very professional. Faultless customer service. Made purchasing our daughters new home a great experience. I would highly recommend them to anyone. Thank you very much guys
Deborah
Deborah · 20 June 2020
Agent replied · 19 June 2024
Thank you for taking the time to leave your review. We are very happy that you have been pleased with the service you have received and wish you all the very best for the future.
★★★★★ 5/5
GoogleExcellent service provided by this Company.
ROBERT · 17 May 2025
★★★★★ 1/5
GoogleBy Far the worst letting agency in the Area.
Will treat you with utter contempt when you want to leave and then try to sting you for unfair and excessive charges at the end of you tenancy. Avoid like the plague.
Wayne · 23 September 2023
★★★★★ 1/5
GoogleAbsolutely vile company with rude agents, they will work with landlords to evict you if you dare to complain. Their license should be revoked, and some also will be judged in the court of law. Accepting landlord's instructions to discriminate also amounts to discrimination
Magnetic · 20 June 2023
★★★★★ 1/5
GoogleAbsolutely shocking. Rang to ask to view an advertised property. Was told no date for viewing had been set yet & they will do block bookings. Not at all friendly or helpful.
Amanda · 20 June 2020
Agent replied · 19 June 2024
We are very sorry to hear you feel that you have had an unsatisfactory response to your recent enquiry. Due to the property in question being currently occupied we arrange a one hour viewing window which is acceptable to the current tenant to minimise disruption and to enable multiple viewings in this period. With such high demand in the area we find this is the best way to manage the process with properties going under application very quickly. Please accept our sincere apologies if our response to your enquiry was less than satisfactory. Please be assured that this matter has been addressed.
★★★★★ 5/5
GoogleJulie and the girls from lettings they doing an amazing job ! I would recommend to everyone to use Tamlyns as they’re agency!
Keep up with the good work girls.
Daniel&Betty
Soso · 20 June 2020
Agent replied · 19 June 2024
Thank you, Daniel & Betty. We hope you are settling in well and that your new baby is doing well.
★★★★★ 1/5
FacebookAbsolutely vile company with rude agents, they will work with landlords to evict you if you dare to complain. Their license should be revoked, and some also will be judged in the court of law. Accepting landlord's instructions to discriminate also amounts to discrimination
Kirill · 18 April 2023
★★★★★ 2/5
GoogleNot as good as the one at Newton Abbott.
I'm so sorry this was supposed to be a review of Tragic Mills at Liskeard. I'm sure Tamlyns are very good.
Alison · 20 June 2020
Agent replied · 19 June 2024
Hi Alison to remove the review you can visit maps.google.com, click the menu icon top left and select your contributions. Under reviews you can click edit and remove. Thanks Tamlyns Sales and Lettings
★★★★★ 5/5
GoogleLocal firm with great local knowledge. Negotiated a fair price for both parties and ensured a smooth sale. What more can you ask for? Thanks
Richard · 20 June 2021
Agent replied · 19 June 2024
Thank you for your review Richard. We are very pleased you were happy with the service you received and wish you and your family well for the future.
★★★★★ 5/5
GoogleVery good service, quick response with regular updates, thank you Dan for being so helpful!
Alex · 21 June 2019
★★★★★ 5/5
GoogleThe team at Tamlyns were so helpful and friendly when helping us rent our first home here. We would definitely recommend them. They were extremely efficient and professional.
Paula · 20 June 2020
Agent replied · 19 June 2024
Paula, we are pleased with how you have found our service and we hope you are settling in well in your new home.
★★★★★ 1/5
GoogleAvoid this company at any cost!
Anda · 20 June 2023
Agent replied · 19 June 2024
Dear Anda
I am sorry I do not recognise your name as a tenant or applicant, would you like to contact Julie at branch and she will try to assist you with any grievance you have.
★★★★★ 5/5
GoogleA truly seamless experience, from first enquiry to moving in day.
Ian · 2 November 2024
★★★★★ 5/5
GoogleThank you to Dan and the team for excellent service.
Sue · 21 June 2019
★★★★★ 5/5
GoogleFirst time selling a property through Tamlyns, we have sold through another local agent before who were awful but Tamlyns have been brilliant from the start! Great communication and advice throughout! X
Kirsty · 25 August 2023
★★★★★ 5/5
GoogleBrilliant team at tamlyns! Easy process and very good communication throughout the whole process, highly recommend tamlyns
Piers · 12 June 2024
★★★★★ 5/5
GoogleExcellent service from Dan and Mark at Tamlyns. Will definitely be using them again. Highly recommended.PositiveResponsiveness, Professionalism
Lesley · 20 June 2021
Agent replied · 19 June 2024
Thank you very much. We are really pleased you’re happy with the service we have provided and do indeed hope to hear from you again. Dan & Mark
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
