Every review we hold for the Bricket Wood office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleReally rude estate agent.
Azi · 14 June 2025
Agent replied · 14 April 2026
Hi Azi, I am sorry to hear of your latest interaction. We would like to understand more and would invite you to contact us so we can resolve any issues you may have. We have attempted to look into this but do not have you registered as a client of ours.
★★★★★ 5/5
GoogleI received a first class service from carter Haywards, all of there staff were very knowledgeable and helpful with all of my enquiries.
As somebody whom is moving to a new area this has been tremendously helpful and I am very happy to recommend this company and the services they provided to me.
Alex · 8 September 2022
Agent replied · 5 July 2023
Thank you for your five star review and positive feedback Alex, we are always happy to help.
Regards Carter Hayward.
★★★★★ 5/5
GoogleOliver came to appraise my house in June 2022 and was incredibly friendly, knowledgeable, supportive and understanding of our situation. He sent me through a market valuation the very same day and also brought a document showing the changes in market in the area with him, and was a delight to work with.
Tara · 5 July 2022
Agent replied · 5 July 2023
Thanks for your review Tara, it really does go a long way and also gives us confidence in the service we provide, something we really do pride ourselves on.
Regards Carter Hayward.
★★★★★ 5/5
GoogleA great estate agent and certainly the best choice, hands down, if you are selling in Bricket wood or the surrounding areas.
Both Oliver and Ian are great guys, friendly, honest and I have no hesitation in giving them a 5 star review.
Arran · 5 June 2023
Agent replied · 5 July 2023
We really appreciate your 5 star review Arran, we look forward to working with you again in the near future.
Regards
Carter Hayward
★★★★★ 5/5
GoogleRecently completed with the experienced team, really great service from start to end, they kept us updated at key stages of the purchase and engaged with the solicitors helping us to keep on track towards the completion date.
Glen · 14 April 2025
★★★★★ 5/5
GoogleI recently purchased my new home through Carter Hayward, the team there were great at keeping me informed during the whole process. I would recommend anyone looking to buy or sell in the bricket wood or St Albans area to contact the team they will deliver a 5 star service. Thanks again!
Gregor · 5 July 2022
Agent replied · 5 July 2023
Thanks for your comments Gregor, it was a pleasure working with you on the purchase of your new home. we wish you all the best.
Regards Carter Hayward.
★★★★★ 5/5
GoogleThanks to the fantastic levels of attention from The whole team, we felt really supported and guided throughout the process of buying our house. With regular check-ins and valuable advice, as well as message passing, and chasing solicitors, they really helped us to keep things moving effectively.PositiveResponsiveness, Professionalism
Sandeep · 26 August 2022
Agent replied · 5 July 2023
Thanks for your five star review Sandeep, we really do pride ourselves on our bespoke service and communication with our clients, we were glad to of helped.
Regards Carter Hayward.
★★★★★ 5/5
GoogleWe just completed on our property this week and wanted to share the lovely experience we had from Carter Haywood.
Right from the start with viewing different properties with them in the area, …
Sara · 14 April 2025
★★★★★ 4/5
GoogleVery much appreciated the work and attention to the preparation for sale of the family property for my sister and me Bricket Wood that Oliver Squires assisted with and was responsible for.
Rolfe · 26 April 2025
★★★★★ 5/5
GoogleA few agents tried to sell my house but Carter Hayward were the only ones who gave me a realistic valuation and did exactly what they said they were going to. Oliver Squires handled the sale from start to finish and went the extra mile.
Kevin · 5 July 2022
Agent replied · 5 July 2023
Thanks for your review Kevin, it was great to work for you on the sale of your home.
Regards Carter Hayward
★★★★★ 5/5
GoogleWe recently bought a house in St Alban's through Cater Hayward. They had been excellent in communication,providing guidance, keep us in loop on progress, any request or query was dealt with prompt response and had open discussion. Thanks for your service.
Dakshesh · 7 December 2022
Agent replied · 5 July 2023
Thank you for your five star review, we are glad you were pleased with our service and we look forward to seeing what you do to the home.
Regards
Carter Hayward
★★★★★ 5/5
GoogleWe sold our house through Carter Hayward, they are friendly, polite and quick to respond to emails/calls. They helped when there were issues with the chain and made the stressful process a liitle easier. I would recommend them for your next property transaction.
Matt · 5 July 2022
Agent replied · 5 July 2023
Thanks for you feedback Matt, it was a pleasure to help you and we are glad that we could take that bit of stress away from the whole process. We wish you all the best.
Regards Carter Hayward.
★★★★★ 5/5
GoogleWe have just purchased our property through Carter Hayward Estate Agents. I would not hesitate to recommend them. The communication was excellent from start to finish. They were friendly and extremely helpful throughout.
Charlotte · 6 April 2023
Agent replied · 5 July 2023
Thank you for your kind words Charlotte, we are extremely happy we met all your expectations. We wish you all the best.
Regards
Carter Hayward
★★★★★ 5/5
GoogleA very professional agent. Communicated well throughout the sale process, generated lots of interest in our property and sold it very quickly. Would highly recommend
Tony · 1 November 2023
Agent replied · 31 December 2023
Many thanks for your five star review Tony, working with yourself and Darren was a pleasure and would be more than happy to help in the future.
★★★★★ 5/5
GoogleI recently purchased a property through CarterHayward dealing with both Mark and more recently Oliver.
I found them to be very receptive to questions and help regarding any issues that arose, I would certainly recommend you give them a try.
Keith · 5 July 2022
Agent replied · 5 July 2023
Thanks for your five star review Keith.
Regards Carter Hayward.
★★★★★ 5/5
GoogleWe recently bought our house through Oliver Squires at Carter Hayward. He was helpful at every stage, quick to respond to queries, and always pleasant to deal with.
Danny · 18 July 2023
Agent replied · 25 July 2023
Thank you for your five star review Danny, we are delighted we met your expectations and wish you all the best in the future.
★★★★★ 4/5
GoogleWent through a rough time with our last house move due to various factors. found Both Ian and Oliver extremely helpful.
Pancha · 1 November 2023
Agent replied · 31 December 2023
Thank you for your kind words, buying and selling a property can sometimes come with it's stresses and strains but we were glad to alleviate that from your recent purchase and hope you are settling well.
★★★★★ 5/5
GoogleI can't recommend highly enough the service provided by Carter Hayward, the whole team were extremely helpful and efficient when buying my house, with a thorough start to end guidance which was invaluable.PositiveResponsiveness, Professionalism
Gideon · 26 August 2022
Agent replied · 5 July 2023
Thanks for your kind words Gideon, it was a pleasure helping you find your new home and wish you all the best for the future.
Regards Carter Hayward
★★★★★ 5/5
GoogleOliver & Ian are an excellent team who helped me with a house sale and I would recommend to anyone to use there expert knowledge when buying, selling or renting a house.
Graeme · 8 September 2022
Agent replied · 5 July 2023
Thank you for your review Graeme, it's always a pleasure having you in the office and look forward to working with you still in the near future.
Regards Carter Hayward.
★★★★★ 5/5
GoogleSold a family house subject to probate and throughout, Mark and then Oliver maintained good contact with vendor and purchaser. Excellent knowledge of the local market.PositiveResponsiveness, Quality, Professionalism, Value
Nicky · 26 August 2022
Agent replied · 5 July 2023
Thank you for your five star review.
Regards Carter Hayward
★★★★★ 5/5
GoogleHaving met many of the local agents, Carter Hayward stood out as having a more personal approach to customers.
A pleasant experience which I highly recommended. Well done.
Daniel · 8 September 2022
Agent replied · 5 July 2023
Thanks Daniel, it's always great to hear our clients experiences with us. Always happy to help.
Regards Carter Hayward
★★★★★ 5/5
GoogleFantastic response and attentiveness, even though I didn’t end up going though with the property! Exemplary example of customer service!!!
John · 5 June 2023
Agent replied · 5 July 2023
Thank you very much John for your 5 star review and kind words. This really means a lot to us here at Carter Hayward.
We wish you all the best for the future.
★★★★★ 5/5
FacebookAn Agent who knows his market place
Geoff · 14 July 2025
★★★★★ 5/5
GoogleWe recently sold our house with Carter Haywood ,top class service ,nothing was too much.
would highly recommend.
Katharine · 29 June 2023
Agent replied · 5 July 2023
Thank you Katharine for your kind words. It was great working with you & Paul. We wish you all the best for the future.
Regards
Carter Hayward
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