Every review we hold for the Bricket Wood office, from every platform, shown as written. First names only.
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5/5
GoogleThank you Oliver and team for providing an incredibly fast, professional and easy service. We love our new house! Highly recommend!
Sophie Β· 15 July 2025
Agent replied Β· 14 April 2026
Thank Sophie for your five star review, we are so happy you found the process with ourselves easy and stress free. We hope you and your family are enjoying your new home. Regards Carter Hayward
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5/5
GoogleMy sister and I have just completed on the sale of our late parent's house. Oliver and Ian made a sad experience that much easier for us and were professional and helpful during the whole transaction. Some challenging moments but we got there in the end. Would definitely recommend and use them again in the future. Thanks again, Oliver and Ian.
Sam Β· 14 April 2025
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5/5
GoogleWe recently completed on the sale of my late motherβs house and Oliver handled everything with compassion and professionalism. When progress appeared to be slow he acted very quickly to find out what the problem was and got back to us promptly. Ian was also very helpful. We wouldnβt hesitate to recommend Carter Hayward when selling a property.
Helen Β· 1 November 2023
Agent replied Β· 31 December 2023
Than you Helen for your 5 star review, we are delighted we were able to secure a buyer on your late mothers home. We understand that some circumstances aren't easy for our vendors so to hear we handled everything to your satisfaction means a lot. We wish you all the best in the future.
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5/5
GoogleI just want to say a huge thank you to Oliver and Ian. I recently sold and purchased my house with Carter Hayward and both Oliver and Ian couldnβt have done more to help. They were friendly, honest, helpful and knowledgeable. Hands down the best estate agents Iβve used, who really care about their clients. Thanks again.
Claire Β· 14 April 2025
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5/5
GoogleIan and Oliver both provided a personal service that you are unlikely to be receiving from one of the agencies that have a chain of office locations. Oliver was able to get a deal done for our property by using his experience of the market in what was a difficult time for most buyers and sellers.
Tony Β· 1 November 2023
Agent replied Β· 31 December 2023
It was a pleasure assisting both yourself and Vanessa with your sale. We want to wish you all the best in the future and do pop in if you are ever in the area.
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5/5
GoogleWe recently bought a property through Carter Hayward and both Oliver and Ian were great to work with throughout the entire purchase keeping us fully informed at all times whilst also keeping the process moving in the right direction with all parties involved to ensure a successful outcome. Would definitely use these guys again.
Jon Β· 1 December 2023
Agent replied Β· 31 December 2023
Thanks Jon! It was a pleasure to assist both you and Naomi on the purchase of your new home. We hope your settling in well and wish you all the best for the future.
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5/5
GoogleCarter Hayward helped us purchase our first property and it has hands down been one of the smoothest transactions we've been through! Oliver has helped us throughout the process and his advice has been invaluable. Thank you Oliver for your all help and support. We would definitely recommend Carter Hayward for their 5 star service and will use them again in the future.
Meera Β· 5 July 2022
Agent replied Β· 5 July 2023
Thanks Meera, being a first time buyer is always daunting and we are so pleased we were able to make sure everything ran smoothly and stress free. We hope you have settled in well.
Regards Carter Hayward.
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5/5
GoogleI used Carter Hayward to assist in finding a new property. The service I received was excellent. Everything flowed very smoothly. I was always kept up to date. The process was made very easy by the team, and I highly recommend them. 1st class.
Lee Β· 13 November 2025
Agent replied Β· 5 July 2023
Thanks for your kind words Lee, it was a pleasure helping you secure the new property so quickly. We hope you are settling in well.
Regards
Carter Hayward
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5/5
GoogleCarter Hayward sold our property in Bricket Wood in weeks rather than months.
Throughout the process Oliver and Ian were professional, courteous, friendly and accomodating; they kept us fully informed at all times, they offered useful suggestions on presenting the home, and solicited & passed on all manner of feedback from potential buyers.
All in all, a very pleasant experience.
Dave Β· 8 September 2022
Agent replied Β· 5 July 2023
Thank you so much for your kind words Dave, it was a pleasure working with both of you and wish you all the best for the future.
Regards Carter Hayward.
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5/5
GoogleI had a very positive experience with Carter Hayward. It was my first time selling a property so I had lots of questions, which Ian and Oliver were both happy to answer. Although there was some hiccups through out, the communication from them was great.
Laura Β· 15 April 2025
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5/5
GoogleAbsolutely delighted with the service provided by Oliver and Ian from start to finish they kept us updated on the progress of sale and obtained a great price compared to other agents as Oliver said no one will work harder to sell the property and he was true to his word πππ―π― β¦
Paul Β· 14 July 2025
Agent replied Β· 14 April 2026
Thank you so much Paul for your 5 star review, we were delighted to have helped you and your brother with your fathers home. We wish you all the best and look forward to working with you again. Regards Carter Hayward
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5/5
GoogleIan and Oliver were both so helpful during the whole process! They made a very stressful process a little easier and went out of their way to make sure it all went through! Would definitely recommend them to anyone looking to buy or sell!
Rosie Β· 1 November 2023
Agent replied Β· 31 December 2023
Thank you very much Rosie for your kind words and five star review. We were delighted to get your purchase across the line. We wish both you and Damian there very best.
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5/5
GoogleABOSULUTELY BRILLIANT and thoroughly recommend to anyone in the St Albans area.
I cannot thank Ian and Oliver enough for all their hardwork patience and kindness selling my house in St Albans. It took over a year due to the unique β¦
Anthea Β· 14 April 2025
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5/5
GoogleMy wife & I have now completed - thank you so much. The team at Carter Haywood made the entire process far less stressful than my expectation. My heavy work schedule meant I had to put a huge amount of trust in the team. You didn't let me down. I would recommend without hesitation.PositiveResponsiveness, Professionalism
David Β· 26 August 2022
Agent replied Β· 5 July 2023
Thanks for your kind word David, we were delighted to work alongside you and the trust you put in us was much appreciated.
Regards Carter Hayward
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5/5
GoogleI cannot speak more highly of this team.
As first-time homebuyers, we had numerous questions that Oliver and Ian promptly provided answers to. When we found our dream home, Oliver and Ian jumped on it right away by setting up the walkthrough and guiding us on how to make an appealing offer to ensure the house could be ours. They went above and beyond to make sure that we were taken care of throughout the entire process. If you want a personable, helpful, and communicative team, I would highly recommend to anyone looking in the area!
Erika Β· 28 April 2024
Agent replied Β· 25 October 2024
Thank you so much Erika, it was a pleasure to assist you with your first property purchase and delighted you were happy with your experience. We hope you are settling in well and wish you all the best.
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5/5
GoogleOmg Oliver you are amazing! Since he came to take over in Bricket Wood I could not be happier with how he handled my end of Tenancy. He is efficient professional and I would 100% recommended Oliver at the new Carter Haywood for any sales or rental business. Once again thank you Oliver, thank you.
Sam Β· 5 July 2022
Agent replied Β· 5 July 2023
Thanks for your kind words on Oliver, we are so pleased we were able to provide you with the service you wanted and deserved.
Regards Carter Hayward
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5/5
GoogleOliver and his team have provided a very efficient and friendly service often under not the easiest of circumstances. He has managed to provide a link between me the buyer and the seller of the property I was purchasing. His local knowledge has also been very helpful as we are moving from another county.
Val Β· 5 July 2022
Agent replied Β· 5 July 2023
Thanks for your five star review Val, it was our pleasure helping you and wish you all the best in your new home.
Regards Carter Hayward.
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5/5
GoogleOliver at Carter Hayward gets the job done. He is fair and helpful with feedback. Him and Ian were highly professional, discerning to get appropriate buyers through the door and stuck with us right through the sale. Carter Haywards is our first choice estate agent in future and we can highly recommend.
Lyn Β· 8 September 2022
Agent replied Β· 5 July 2023
Thanks for your five star review Lyn, we are so glad you picked us to assist with the sale of your home. We wish you all the best for the future.
Regards Carter Hayward
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5/5
GoogleThank you to Ollie and Ian for making our moving process go so smoothly and stress free! They were always only a phone call away and we could'nt recommend them enough! Thanks again for all your help!
Ella Β· 14 April 2025
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5/5
GoogleWe recently completed on a flat in Bricket Wood with the help of Carter Hayward. We found the service from Ian and Oliver was exemplary and extend our appreciation for all their hard work.
Neil Β· 14 April 2025
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5/5
GoogleMy parents moved for the first time in over 40 years. Oliver ensured their purchase proceeded smoothly and kept us fully updated. He arrange further visits to the bungalow before completion which made everything easier. Would readily recommend Carter Hayward
Mark Β· 14 July 2025
Agent replied Β· 14 April 2026
Thank you for your kind words Mark, we know how overwhelming a move can be especially if you haven't done it for a very long time. We are delighted you were all happy with our service and we wish you and your parents the very best. Regards Carter Hayward
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5/5
GoogleJust completed on my house which was for sale with Oliver and Ian at carter Haywood .
After every viewing came back with feedback straight away .
When I got an offer kept me in informed all the way through the sale . Liaising with my buyers solicitors, their buyers solicitors and mine . So we could all agree on a date .
Amazing guys very efficient but warm and friendly too . Well deserved 5 stars .
Susan Β· 1 December 2023
Agent replied Β· 31 December 2023
Thank you so much for your review Susan, it was a pleasure working with you and we wish you all the best in your new home.
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5/5
GoogleI recently sold my house through Carter Hayward. Oliver and the team were very professional and made the process easy and stress free. I am looking forward to working with them again in the future!
Matt Β· 4 July 2023
Agent replied Β· 25 July 2023
Thanks for your review Matt, it was a pleasure working with you on your property and look forward to working with you again in the near future.
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5/5
GoogleThank you to Oliver for helping us purchase our bungalow. He was very professional through out. He still continues to help on some issues that have occurred after our purchase
Julie Β· 1 November 2023
Agent replied Β· 31 December 2023
Thank you Julie for your review, we hope your settling in well to the area and our door is always open. Best wishes for the future.
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