The Home Partnership Brentwood reviews

★★★★★ 1/5

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I went to a property for a viewing several months ago in Chelmsford and the acting agents was HOME, and when I turned up to my appointment the agent let another couple in, looked at me and shut the door. No hello or any explanation as to why she had to let another couple in during my timed appointment. Therefore I did lose an opportunity. Again, I wanted to arrange a viewing at another property, and again HOME are the acting agents for this particular property. I made my original appointment however a little later I found out theres a clash with something else. I immediatly called and spoke to the agents again to rearrange but the lady on the phone tells me that she cannot rearrange the time on the day but only the date. The explanation is that, "the agent cannot go back to a property multiple times of a day, they have to be back to back", which does not make sense at all. Now I will lose another opportunity on another property because HOME estates!

Razwan · 25 April 2026

★★★★★ 1/5

Facebook

Negative Review This agency plays games with buyers. We were very interested in purchasing the bungalow at 21 Wallace Crescent. The property was listed at the beginning of December 2025. Even before viewing the house, we submitted an offer £25,000 above the asking price. We then waited over a month for a response. Every time we asked for an update, the agency blamed the seller, saying that the owner was taking a long time to decide. Meanwhile, the property remained online and viewings continued. Eventually, we were informed that the house had been sold to another buyer. Shortly after, the property appeared online again. When we called to ask what was happening, we were told that the previous buyer had not provided all the required documents and that the property was back on the market. We submitted another offer, and at the same time offered help with selling our own property. The agency then pressured us to use their solicitor for the purchase. We agreed and allowed our personal details to be passed on, believing in good faith that the house would be ours. In the meantime, we received an offer on our own house and informed the agency immediately. This made us an ideal, chain-ready buyer. From the very beginning, we were given hope and reassurance that the property was ours. In the end, Bella called to inform us that the house had been sold to another party . We were kept as a backup option for over two months, while the property remained online the entire time despite our offer being in place from the start. This caused us significant stress. We were actively looking for schools and a GP, fully convinced that the purchase would go through, only to have the property given to another buyer. I am warning other buyers to be aware of the methods this agency uses. Our experience was extremely stressful and deeply disappointing. Pawel and Ewa

Pavel · 8 February 2026

★★★★★ 5/5

Trustpilot

Fantastic!

We bought our first flat through Home 12 years ago and have moved twice since then, each time using Home to sell our property. The service has honestly just got better and better over the years! We cannot fault them. The team are dedicated and they work so hard to provide exceptional, seamless service, whether you’re buying or selling. They go above and beyond and they really are miles ahead of other agents we’ve come into contact with over the years. I wouldn’t hesitate to recommend Home, in fact I wouldn’t use any other estate agent!

Kara · 27 November 2025

★★★★★ 5/5

Facebook

I had the pleasure of working with Scott and his team during the recent sale of my flat in Chelmsford town centre. From start to finish the service was impeccable and the level of communication first class. I had pretty aggressive time lines for the sale which the team more than satisfied. This was no mean achievement bearing in mind I was managing the process from Australia! Great bunch of people who I will be recommending to anyone looking to buy/sell in Chelmsford.

Neil · 21 September 2014

★★★★★ 5/5

Facebook

Thank you to the Home Partnership. You all really worked as a team to help us sell our property which was only going to attract a 'niche' market. You were so professional, and kept us informed all the way through the process. My husband and I felt confident in you all, we knew you would be the company to sell our property. Thank you for your advice and optimism, and getting the result.

Louise · 6 October 2016

★★★★★ 1/5

Trustpilot

I used their enquiry form and they…

I used their enquiry form and they didn't get back to me. After I chased them they said all the slots had gone. Not the level of communication skills that you need from a estate agent.

John · 25 September 2025

★★★★★ 5/5

Facebook

Knowing MRS ELIZABETH BAYS has been a blessing to Me, my family and friends, there's no disputing the fact that she is the best account manager ever. I just made another withdrawal few moments ago, it was so great this is really an opportunity knowing you wow friends I can't be so selfish enough to enjoy this blessing alone you can always contact her directly so she can help you too. She is ready to show you how you can trade and make profit,email: elizabethbays70@gmail.comWhatsApp: +1(209)896-9431Facebook: Elizabeth Bays

Gift · 5 April 2023

★★★★★ 5/5

Trustpilot

Superb mortgage brokers!

We’ve recently just completed our remortgage and could be more happier that we decided to use HOME mortgages.

Emma · 27 November 2025

★★★★★ 1/5

Trustpilot

This agency is playing a game with some buyers!

Negative Review, 0 stars

Eva · 18 February 2026

★★★★★ 5/5

Trustpilot

We could not have asked for better

We could not have asked for a better experience with an estate agents. The Home Partnership were fantastic. They went above and beyond to support our sale and purchase. Their in-office sales progressor (Jo), was invaluable in helping keep the chain together to enable completion. Even after the sales had completed, they have continued to help resolve issues. They weren’t pushy at any stage in their approach and it always felt that they wanted the best outcome for all the parties they were working for.

Tim · 11 May 2022

★★★★★ 5/5

Trustpilot

They never give up...till its sold!!

We tried to sell our terrace with 5 different agents on and off for 4 years,every agent we used would advertise ,and let the ad do the job.Wait and wait ...

Ella · 3 April 2025

★★★★★ 5/5

Facebook

A thoroughly professional group of people who worked tirelessly to help us sell our old house and buy our new home. A big thank you to Stacy and Jo who never gave up despite one challenge after another.

Julia · 1 August 2014

★★★★★ 5/5

Facebook

Scott and the ladies at the Home Partnership made out purchase easy back in October! Thanks Guys & Merry Christmas. x

Kelly · 19 December 2017

★★★★★ 5/5

Facebook

Home Partnership have been spectacular!! I cannot thank them enough for everything. Jo & Scott have been amazing. Thank you so much again guys

Simon · 22 January 2021

★★★★★ 5/5

Facebook

I’ve purchased or sold my last 3 houses with the HP and would strongly recommend using them. Without dismissing the other Agents, I’d call the HP who in my humble opinion are more professional and proactive than their competitors. Every member of the team is friendly and knowledgable. ATB, very happy home Owner

Matthew · 4 January 2019

★★★★★ 5/5

Facebook

Professional team. Made the task of letting out my investment property in Billericay painless. Listed the property on a Monday with a great tenant found by the next Saturday! Highly recommend.

Steve · 13 October 2017

★★★★★ 5/5

Facebook

Super efficient at finding tenants for my property. 100% stress free and everyone at Home Partnership knew what was happening. Overall- excellent and professional service. Thank you Home Partnership.

Sally · 31 May 2014

★★★★★ 1/5

Trustpilot

Negative Review

Adam · 8 February 2026

★★★★★ 5/5

Facebook

Scott and all his team were excellent and so professional from the beginning all the way through to completion. Thank you.

Joanne · 24 July 2016

★★★★★ 5/5

Trustpilot

Reliable and Trustworthy

I personally believe The Home Partnership is genuine and professional estate agents. They focus on customer satisfaction and quality service.

Mark · 12 November 2014

★★★★★ 5/5

Facebook

I recently sold my property & HP is the best estate agents in Essex

Mark · 30 January 2015

★★★★★ 5/5

Facebook

Rating only, no written review.

James · 25 February 2017

★★★★★ 5/5

Facebook

Rating only, no written review.

Andy · 8 July 2014

★★★★★ 5/5

Facebook

Rating only, no written review.

Si · 20 April 2014