Trusted Agent profile
★★★★★
18 reviews across 1 platform
3 St. Thomas Road, Brentwood CM14 4DB
Douglas Allen's Brentwood office at 3 St. Thomas Road is rated 3.9 out of 5 across 18 reviews on 1 platform, including 18 Google reviews rated 3.9. Checked 9 October 2026.
Every review we hold for the Brentwood office, from every platform, shown as written. First names only.
5/5
Google⭐️⭐️⭐️⭐️⭐️ A huge thank you to Emma and the team for all their help with buying our first home! The whole process from start to finish was smooth and stress-free. Emma went out of her way to make sure everything went perfectly and kept us updated every step of the way. We couldn’t have asked for a better experience, thanks again for all your support!
5/5
GoogleI dealt with Olly who really helped us out as we were moving back home from Ireland. Nothing was too much for him and he made the whole thing a lot less stressful. Would recommend to anyone looking to sell or rent their house out :)
5/5
GoogleEmma handled entire sale from initial marketing to final completion. House was sold for expected price within 2 months. She kept me informed at all stages and when required chased both buyers and their solicitors . Would recommend .
5/5
GoogleI've been with Vistaabode for more years than I can remember using them as my agent. Over this time, a relationship has built up of trust, and I would recommend them if anyone is looking for an estate agent. In particular, Shirley, the manager, is consistent with looking after my concerns and giving advise and extremely supportive. Oli who joined the company a while ago is always happy to help in any way. I will continue to use them as I couldn't be happier. Jan
5/5
GoogleVistaAbode looked after my property sale - I wouldn’t hesitate to recommend Emma and her colleagues. Emma kept me informed throughout every step of the sale, from viewings to the attention to detail at completion. The staff were extremely helpful.
5/5
GoogleMy journey of purchasing my new home wasn't easy, however with Emma's hard work and patienceI got there in the end. Emma went the extra mile, always pleasant supportive and professional, thank you
5/5
GoogleThey have been so lovely and have gone above and beyond to help me when my landlord chose to sell.
5/5
GoogleThis has been a stress free professional service, Ollie dealt with us from start to finish I can’t recommend him enough he was helpful & extremely knowledgeable. Try good service and thank you
1/5
GoogleWomen on the phone for rentals was disrespectful and rude. As a first time customer I will never use this company again or recommend. Customer service is disgusted, under equality and diversity you should offer everyone a viewing regardless if agent assumes landlord would prefer someone else. I felt like she just wanted to home.
5/5
GoogleVery recently instructed vista Abode for my house sale. Hugely impressed with the service & professionalism from Emma & her team. Superb communication, & attention to detail. Best wishes.
5/5
GoogleVery pleased with the service received at vista abode selling our house with them, would highly recommend them when selling a property.
1/5
GoogleWomen on the phone for rentals was disrespectful and rude. As a first time customer I will never use this company again or recommend. Customer service is disgusted, under equality and diversity you should offer everyone a viewing regardless if agent assumes landlord would prefer someone else. I felt like she just wanted to home.
5/5
GoogleExcellent work from Olly and Shirley as always 👍 …
1/5
GoogleMajor electricity shut off rang agents were very rude, basically didn't want to know they have misplaced my key, phone recording says open Saturdays 9 - 4pm but on arrival were shut,what Estate agents stay closed on a Saturday, definitely avoid at all cost
1/5
GoogleShocking staff and property conditions. All attempts to sort any issue out fall on deaf ears until you move out.
1/5
Googlestaff are unwilling to help. they just want your money. AVOID AT ALL COSTS
5/5
GoogleBrilliant and friendly staff everytime I've rang up
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Douglas Allen's Brentwood office has 18 reviews across 1 platform: 18 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Douglas Allen is rated 3.9 out of 5 across all 18 reviews, and 3.9 out of 5 on Google from 18 reviews, checked 9 October 2026.
Douglas Allen, 3 St. Thomas Road, Brentwood CM14 4DB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.