Trusted Agent profile Β· Brentwood

Bairstow Eves Brentwood Sales reviews

3.3

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850 reviews across 2 platforms

2 High Street, Brentwood, CM14 4AB, CM14 4AB

Bairstow Eves's office in Brentwood, at 2 High Street, is rated 3.3 out of 5 across 850 reviews on two platforms, including 223 Google reviews rated 4.8.

Google logo

4.8 / 5

223

Reviews on Google

This office

Trustpilot logo

627

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Brentwood office, from every platform, shown as written. First names only.

5/5

Google

Very professional team Great offers

Amin Β· 25 October 2023

Agent replied Β· 24 October 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Professional service

I called to arrange a viewing and the phone was answered in a timely manner by Amber. She was very helpful and professional throughout my interaction with her. Great service, thank you.

Wambui Β· 10 February 2024

5/5

Google

Just completed a property purchase through the Brentwood branch of Bairstow Eves and their service was first class. Paul’s efforts from start to finish were also excellent πŸ‘πŸ» …

Russell Β· 25 October 2020

Agent replied Β· 24 October 2024

Thank you for your kind review!

1/5

Trustpilot

Really bad

Awful communication skills and agents are constantly contradicting themselves and each other. Rude to tenants, uncompassionate, really slow to sort out problems. The fees they charge are totally unethical as they provide such a terrible service. Wouldn't recommend to anyone, ever.

Lauren Β· 28 June 2023

1/5

Trustpilot

Disappointed really and felt big time…

Disappointed really and felt big time let down .Poor communication, poor representation, I even being asked if I like to do the presentation on the house when it's their job to do it ,they have missed key points to present on the house .really theh are working with ppl with lack of training and desire of selling .Keep away ,and avoid using them .

Marius Β· 19 July 2019

5/5

Google

Outstanding customer service from Juliet, Steve and the whole team were very friendly, helpful, amazing support to finding accommodation for I and my daughter would definitely recommend to friends and family.

Chigozi Β· 26 October 2019

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us your wonderful 5* recommendation! It is great to read such positive words and I will of course make sure your kind words are made known to the team. Best wishes, Scott

1/5

Trustpilot

We used Bairstow eves in leytonstone to…

We used Bairstow eves in leytonstone to sell our property. The service was terrible, they put no effort in to the advertisement on zoopla and right move. They showed no enthusiasm during viewings and overall service was poor. Do not use them. Wasted 6 weeks of our time.

Sahina Β· 16 August 2022

5/5

Trustpilot

Will be a returning client

Easiest and most seamless experience with these guys. Regular updates from Justin and Jamie, and if anything, driving the sales forward. Can’t thank the company enough. Justin and Jamie, I appreciate your help

Kaz Β· 20 November 2023

5/5

Google

It is a very professional company and they help with everything with high quality.

Melih Β· 25 October 2022

Agent replied Β· 24 October 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I would like to recommend the wonderful service I have received from Bairstow Eves, the manager, Paul, has really helped during this stressful time in the sale of my mums property.

Sophie Β· 29 December 2018

Agent replied Β· 27 December 2024

Thank you Sophie for your wonderful and warm 5* review of Bairstow Eves in Brentwood. It is amazing to read that Paul and the whole team supported you throughout this sale. Kind regards, Scott.

5/5

Google

I would like to recommend the wonderful service I have received from Bairstow Eves, the manager, Paul, has really helped during this stressful time in the sale of my mums property.

Sophie Β· 26 October 2018

Agent replied Β· 24 October 2024

Thank you Sophie for your wonderful and warm 5* review of Bairstow Eves in Brentwood. It is amazing to read that Paul and the whole team supported you throughout this sale. Kind regards, Scott.

4/5

Trustpilot

Very helpful throughout

Very helpful throughout, whilst going through a stressful time. Sometimes it was difficult getting hold of someone, but that said I’ve had a successful outcome.

Kathleen Β· 29 April 2024

1/5

Trustpilot

You will regret ever contact this…

You will regret ever contact this company, very unprofessional, gimmick sales tactics to sign you up, once signed up, the property will be left unattended, they will deduct fees as they wish, they are only interested in fees that benefit them and not their customer. the English staffs can't even compose a simple email in English...100% cowboys

Ade Β· 6 December 2020

5/5

Trustpilot

Helpful friendly staff

Dealing with Bairstow Eves has been a lovely experience. The staff from the ladies in the office to the gentleman that came to put the sign up have all been extremely friendly and helpful. We would definitely recommend this estate agent and would in particular like to thank Jo and Lesley for all their help.

Elizabeth Β· 7 May 2021

1/5

Trustpilot

Defacing property

Have decided to drill a sign in to our fence saying our house is sold when it’s not even up for sale - have been told it will take a few days for them to come and take it down. Defacing property without permission.

Francessca Β· 24 November 2022

5/5

Google

We are very happy with Barstow eves agency service. They was very helpful and understanding. The best experience we ever had. Definitely recommend.PositiveResponsiveness, Quality, Professionalism

Renata Β· 25 October 2020

Agent replied Β· 24 October 2024

Thank you for your 5* review!

1/5

Trustpilot

They are not to be trusted

They are not to be trusted. Take a holding deposit still advertise the property. Badger and pressurize for paperwork. Then a week after taking the deposit and having already had all the paperwork for days ring and say that the Landlord has let it to someone else. They do not care about legalities or any potential clients!!!

Nikki Β· 17 September 2020

5/5

Google

Juliet at Bairstow Eves offered a great service and assisted us immensely in securing our first rented property in the UK. Highly recommend them

Shanil Β· 25 October 2020

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).

5/5

Trustpilot

I thank the staff at Bairstow Eves in…

I thank the staff at Bairstow Eves in purley in particular Mr Tom Wright and Julie Goddard .Very professional and diligent, Tom and julie Always there to explain and keep me informed for any update regarding letting my 3 flats .As landlord I always using Bairstow Eve Purley office .Thank you very much for your hard work you are stars.

Nash Β· 15 April 2019

5/5

Trustpilot

House Purchase May 2024

I purchased a property from them in May 2024. They are extremely efficient, great at communicating and staff are all very helpful

Shakeel Β· 13 May 2024

5/5

Trustpilot

Mortgage Advisor

I collaborated with the Mortgage and Protection consultant, and the response was exceptional. They were accommodating, striving to secure the best possible deal. I highly recommend their services.

Valerii Β· 11 January 2024

5/5

Trustpilot

What can I say bairstow eves chelmsford…

What can I say bairstow eves chelmsford are amazing My property was unusual but right from the word go my hand has been held from updates and constant status updates the staff Chris Jordan megan and the lovely joan should all be commended for a fantastic way they are running the chelmsford branch Many many thanks to you all

Sara Β· 24 August 2019

5/5

Google

Juliet Townsend of Brentwood branch gave exceptional professional and efficient service.

Abrie Β· 25 October 2022

Agent replied Β· 24 October 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Avoid this agency!

We rented a flat with this agency finally we kicked out!not or late response for any issues, weeks/months with faulty washing machine and boilers. It's nightmare!Useless agency

Chakotay Β· 6 January 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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