Every review we hold for the Brent office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy family's experience with the KYO Service Co team has been exceptional from day one. The entire process, from our initial search to the final onboarding, was smooth and completely hitch-free, thanks to their incredible responsiveness. We were particularly impressed by the dedication to duty shown by the team, especially Kumiko and Mrs. Tago. They patiently and promptly answered every single one of our questions and went above and beyond to ensure we were fully settled into our new home.
The care they've shown continues even after we've moved in. Their ongoing support has been amazing, handling any minor issues with professionalism and speed. It's rare to find a service that makes you feel so valued. They have truly made settling into our new home a genuinely pleasant and stress-free experience for my family.
Olusola · 13 September 2025
★★★★★ 5/5
GoogleI have had the best experience with Kyo team, I couldn’t be more happier with the services they have provided me and my wife to move to this new property.
I would like to thanks Mrs Kumiko for her assistance, very much appreciated with the way how she helped me.
I recommend anyone to avail Kyo service.
S_Zeet · 24 April 2023
★★★★★ 5/5
GoogleWe recently purchased a property through Kyo and it was a great experience from start to finish. They were on top of everything from the start and we remained in contact throughout the process. They stepped in when needed to ensure no delays. Everytime I messaged or called they were at hand to answer any questions or provide updates. I had been looking to buy for nearly a year and didn't come across agents that were this straight forward, honest and genuine. I can't recommend them highly enough and wish I could give more than 5 stars.
M · 24 April 2023
★★★★★ 5/5
GoogleWe have worked with KYO Service Co. over the past few years, and we cannot praise their services enough. In an time where finding a trustworthy and reliable agency can be challenging, KYO Service Co. has exceeded our expectations.
Their professionalism, commitment to maintenance and safety, and transparency make them a great choice, and we would therefore recommend KYO Service Co.
Simon · 23 April 2024
★★★★★ 1/5
GoogleI'm writing on behalf of my colleague , one day before the moving day he was informed he can't move in. He already booked a removal company which charged over £1000 and he cannot cancel them, so the money is gone. He was charged £50 from the estate agent and he had to pay £12 for an insurance as well, money he will not be refunded . He's got two children and he is desperate that will end up on the streets. He needs to leave old property by tomorrow .
This estate agent is a fraud, never trust them.
Andrei · 25 October 2019
★★★★★ 5/5
GoogleThey are truly an honest agency. For Kyo service, their services are prompt, any fixtures or issues with the property, they get it solved even within the same day at times! I am so fortunate to have them, hassle free!
I had bad experience with my previous agency which would not bother about issues with the house I was renting, and and fixtures took at least 2 months to be done. Before Kyo service, I have seen 8 properties from other agencies, the properties were not suitable, and some agents were not professional as well with crazily high admin fee.
I cannot recommend them highly enough for their professionalism.
Wong · 25 October 2018
★★★★★ 5/5
GoogleKyo have been renting out my apartment for several years. They have always found good tenants and maintained the property at low cost but quality workmanship. All tenants have been professional or corporate lets who have been on time and trouble free.
66 · 23 April 2024
★★★★★ 5/5
GoogleVery professional, polite and prompt, a real pleasure to deal with and a fantastic overall agency
Abhinav · 23 January 2025
★★★★★ 5/5
GoogleWe are tenants and have rented our place via Kyo for several years - no issues. Always prompt and professional if we need something looked at.
J · 27 July 2024
★★★★★ 5/5
GoogleI have had a good experience with the agency in getting a property for rent quickly. Very respectful and satisfying service.
Misbah · 23 April 2024
★★★★★ 5/5
GoogleWe are staying in a property managed by KYO letting agency and there are no complaints thus far 😀. Kumiko, from the agency is very responsive and steps up in times of need. …
Vidushi · 24 April 2023
★★★★★ 5/5
GoogleWe’ve been with Kyo for over 3 years and very happy with their service. Any time we had some issue with anything they provided help and resolution straight away. They’re very professional, flexible and polite and always keep us updated via email/phone call with important changes.PositiveResponsiveness, Quality, Professionalism, Value
Mercee · 24 October 2020
★★★★★ 5/5
GoogleKyo service provides and excellent service I have been with them since 4 years and I don't have any problem with their service . staffs are very good and friendly specially Ms Kumiko she is a wonderful lady.PositiveProfessionalism
Attaie · 24 October 2020
★★★★★ 5/5
GoogleKYO are a very experienced and professional company. They are very friendly and I highly recommend them.
NazGol1912 · 24 April 2023
★★★★★ 5/5
GoogleAs a tenant, I am delighted with their service.
Lo · 24 April 2023
★★★★★ 5/5
GoogleI've been using their services since more then a year now. Whenever I need
anything they are just a text/email away. Thank you for all help!
Nishant · 25 October 2019
★★★★★ 4/5
GoogleIt was my first time visiting them after finding them on the internet, but they were kind to me and introduced me to properties that met my desired conditions.
O · 25 October 2016
★★★★★ 5/5
GoogleGreat service from a friendly staff! Highly recommend.
Kevan · 24 October 2022
★★★★★ 5/5
GoogleAmazing service ! Best real estate agents we know ! A+++++
Sabrina · 24 October 2021
★★★★★ 5/5
GoogleStaff are very friendly and it provides an excellent service
Strongly recommended.
James · 25 October 2019
★★★★★ 5/5
GoogleGreat 1st year . Good services .
Adeel · 25 October 2019
★★★★★ 1/5
GoogleRating only, no written review.
Shaun · 25 October 2019
★★★★★ 1/5
GoogleRating only, no written review.
Megumi · 25 October 2019
★★★★★ 1/5
GoogleRating only, no written review.
Mario · 25 October 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
