Every review we hold for the Brent office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJosh has provided exceptional…
Josh has provided exceptional communication since instructed as our property manager. I am thoroughly impressed and thank him for his attention to detail and customer service.
Joe · 10 February 2024
Agent replied · 25 October 2024
Thank you Joe. It is a pleasure to work with you and I am glad I can be of help.Best wishes, Josh
★★★★★ 5/5
GoogleI highly recommend Esther at Knight Frank. She is extremely focused right to the end and will make your sale happen as fast as possible. Thanks Esther!
Kerstin · 10 October 2022
★★★★★ 5/5
TrustpilotThe team and staff helped me along my…
The team and staff helped me along my rental experience.
Y · 15 November 2024
Agent replied · 30 December 2024
Thank you for the review, we are happy to hear you had a good experience with us.Best wishes, Knight Frank
★★★★★ 5/5
TrustpilotGreat for Japanese expat
Overall great because of being able to get support in Japanese. It would be greater if you could support onboarding, e.g. how to use appliances, facilities, and so on.
Ryan · 30 November 2023
Agent replied · 25 October 2024
Thank you very much for your kind words; it has been a pleasure to help you. We are always here if you need any further assistance. Hope you enjoy your new home.Japan Desk Team
★★★★★ 5/5
TrustpilotI found Knight Frank extremely helpful
I found Knight Frank extremely helpful, professional, and involved at all times. The care and skill of those showing viewers round was outstanding, I liked the fact that they appointed a facilitator to guide all aspects of the sale as speedily as possible, and above all they were brilliant at keeping in touch.
Jenny · 14 May 2024
★★★★★ 5/5
TrustpilotHenry provides a first-class service.
Henry provides a first-class service.He promptly answers any emails and easily finds a solution to any problems.
Thierry · 23 July 2024
Agent replied · 25 October 2024
Thank you Mr Vos, for your kind words. I will continue to make sure, I offer high quality customer service to you as our loyal Client. Thank you once again.
★★★★★ 5/5
TrustpilotExcellent service from Stan
Excellent service from Stan! He's been incredibly patient, transparent and helpful. We love the new property, thank you so much, we really appreciate it!
Andy · 10 March 2024
Agent replied · 25 October 2024
It was a pleasure to meet you and Alex; enjoy your new home! Stan
★★★★★ 5/5
TrustpilotOur renewal process
Our renewal processWe just renewed our contract for our house and we had a very good experience and it happened by ‘Vinnie from Renewals’ help. Appreciate your help Vinnie.
Berkay · 21 November 2023
Agent replied · 25 October 2024
Dear Berkay,Pleasure to assist you in your renewal of your tenancy.All the best for the future.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotSummer & Knight Frank have been…
Summer & Knight Frank have been efficient, knowledgable and helpful as we move through the process. Thoroughly recommend.
Kerry · 2 July 2024
Agent replied · 25 October 2024
Thank you for your feedback! I'm delighted to hear that your experience with Knight Frank and myself has been positive. Please don't hesitate to reach out if you need any further assistance.
★★★★★ 4/5
TrustpilotHelpful property manager
Our property manager, Anik Rupelia, has been helpful and reactive helping fix issues in the apartment. This include lightning issues and fixtures in the closet.
Nicolas · 17 February 2024
Agent replied · 25 October 2024
Thank you for you review, we appreciate your feedback and will do our best to resolve any of your issues in a timely manner.Best wishes, Anik
★★★★★ 5/5
TrustpilotGood move in
Fahima managed our move in very smoothly, thank you for your help!
Angus · 9 October 2024
Agent replied · 25 October 2024
Thank you Angus for your kind words. It was a pleasure assisting you. Fahima
★★★★★ 5/5
TrustpilotThankyou
Thankyou Ehteshaam Ahmed for giving us your time with clear and concise explanations of our accounts.He was polite and very helpful.
Peter · 30 April 2024
Agent replied · 25 October 2024
It was a pleasure assisting you, Peter, and I am glad to be of assistance. Please do not hesitate to reach out should you have any queries in the future.Kind regards,Ehteshaam
★★★★★ 5/5
TrustpilotIt's been great dealing with Vinnie…
It's been great dealing with Vinnie from Renewals. He is very responsive and handles negotiations well.
Mrs · 28 July 2024
Agent replied · 25 October 2024
Dear Mrs Lee,Thank you very much for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotA truly superb account manager in…
A truly superb account manager in Shantel Sikartanay, makes all the difference when I can be confident my properties are being well managed. 10/10!!
Mark · 27 February 2024
Agent replied · 25 October 2024
Hi Mark, Thank you so much for taking the time to leave such a kind review. It is very much appreciated. Should you need any assistance or have any further queries, please don't hesitate to reach out.Warm regards, Shantel
★★★★★ 5/5
TrustpilotOverall, a very smooth experience
Great experience with Vinnie from Renewals, everything was quick and efficient and the communication was very clear!
Daniel · 9 July 2024
Agent replied · 25 October 2024
Dear Daniel,Thank you for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotIt was a pleasure working with Sarah…
It was a pleasure working with Sarah Rynne! Sarah, from the Wapping office, was always diligent, fast to answer questions, and reassuring.
María · 3 April 2024
Agent replied · 25 October 2024
Hi Maria, thank you very much for your kind review! It has been an absolute pleasure working with you, and I wish you all the best in your new home. Sarah
★★★★★ 5/5
TrustpilotHighly recommend
They are proactive, efficient and effective- great management agent and services they provide (like finance management and maintenance). I highly recommend them to anyone wanting to let their properties
Eliza · 2 November 2023
Agent replied · 25 October 2024
Thank you for your kind words Eliza. It was a pleasure as always assisting you.
★★★★★ 5/5
TrustpilotEfficent And Responsive Team
Working with the Knight Frank Team has been a pleasure. The Senior Manager Philip Dunn has always been extremely responsive and dealing with matters at hand very efficiently.
Ricky · 20 November 2023
Agent replied · 25 October 2024
Thank you Ricky for your kind words, it is my pleasure to be trusted to look after your property. Kind regards,Phillip
★★★★★ 5/5
TrustpilotGreat experience
KnightFrank were amazingly easy to work with and the sale of the house went through in 12 weeks . Highly recommended .
LINDA · 26 March 2024
Agent replied · 25 October 2024
Dear Linda, Thank you so much for your kind words, it was a pleasure working with you all and we wish you all the best for the future. Kind RegardsJason & the Knight Frank Henley team
★★★★★ 5/5
TrustpilotGreat experience
Great experience! Ollie Slot helped us to find exactly what we needed within our budget.
Iryna · 1 August 2024
Agent replied · 25 October 2024
Hello Iryna,Thank you so much for your kind review. It was a pleasure working with you to find a home for your family! I look forward to working with you in the future.Best wishes,Ollie
★★★★★ 5/5
TrustpilotGreat service
Have liaised with them for nearly 3 years, great service all throughout - responsive, helpful and efficient agents. Can only recommend!
Lim · 12 April 2024
Agent replied · 25 October 2024
Lim,Thank you for your kind words. We are pleased to have such a loyal customer. Thank you. Knight Frank
★★★★★ 5/5
TrustpilotExcellent customer service…
Excellent customer service, best estate agents I’ve dealt with, they go above and beyond and think outside of the box to get sales over the line! I have nothing but praise for Mitch Glassey in Shropshire and it’s not often you say that about an estate agent😉.. but I doubt I’d have completed my sale without him!
Sam · 20 January 2024
★★★★★ 5/5
GoogleWhat a great team, they were so helpful and professional at sorting endless things to get a successful but complicated sale sorted, Sarah, Blair, and Soroush in particular was always working over and above my high expectations in a problem …
Thomas · 10 October 2022
Agent replied · 11 November 2024
Dear Thomas,
Thank you for your kind words and positive review. … More
★★★★★ 5/5
TrustpilotBrigette from Renewals is quick and to the point
Renewed our tenancy recently, it was done within 2 days, with no hassle. Very professional and to the point.
Ivan · 16 May 2024
Agent replied · 25 October 2024
Dear IvanIt was my pleasure helping you and I'm happy we secured your renewal swiftly.Thank you for your feedback and I look forward to working with you again!Kind regardsBrigette
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