Every review we hold for the Brent office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotResponsive and helpful.
Responsive and helpful.My agent’s name is Louna she was very helpful and very prompt. She suggested several options that met my requirements. I would definitely reccomend her.
Fatima · 16 August 2024
Agent replied · 25 October 2024
Dear Fatima,Thank you for your kind words. I am glad I was able to help you, and I am really pleased you managed to secure a property. Best wishes, Louna
★★★★★ 5/5
TrustpilotVinnie from Renewals
Vinnie from RenewalsVinnie assisted me with the extension of my tenancy and was very efficient and a great communicator. He always kept me up to date on how things were progressing, which I found most helpful.
World · 28 February 2024
Agent replied · 25 October 2024
Thank you very much for the kind words. It was a pleasure to assist you.Kind regards, Vinnie
★★★★★ 5/5
TrustpilotBrilliant service.
Brilliant service.I am very satisfied with the management of our property. I would like to mention in particular, Dan from renewal for his excellent work.
Mona · 13 September 2024
Agent replied · 25 October 2024
Thank you so much for your kind words, it was a pleasure dealing with you and I wish you all the best.Kind regards,Dan
★★★★★ 5/5
TrustpilotGreat experience
Knight Frank quickly found us a property that matched exactly with what we needed. Entire process was efficient and within few weeks we were able to move in to our new home.
Krzysztof · 13 May 2024
Agent replied · 25 October 2024
It was a pleasure helping you with your property search, Krzysztof. I hope your move-in goes smoothly, and you can contact me should you need anything in the future. Best wishes, Lola.
★★★★★ 5/5
TrustpilotKnight Frank rental management
I would highly Knight Frank rental management. They have been proactive in chasing late payments and rectifying issues within the rental property taking the stress out of being a landlord. Ehteshaam & team - thank you
Stu · 22 February 2024
Agent replied · 25 October 2024
Thank you very much for your kind words Stuart and I am glad to be of assistance. Please do not hesitate to contact me for any help you require in the future.Ehteshaam
★★★★★ 5/5
TrustpilotGreat work from Ehteshaam Ahmed.
Great work from Ehteshaam Ahmed.Very impressed with Ehteshaam's fast and efficient turnaround on a query and request as a landlord. It makes all the difference!
Mark · 11 September 2024
Agent replied · 25 October 2024
Thank you so much for your kind review, Mark! It was a pleasure helping you with your queries. As always, feel free to reach out if you have any accounting needs or require any other services from Knight Frank.Kind regards,Ehteshaam
★★★★★ 5/5
TrustpilotExcellent negotiator!
The agent from whom we’ve just bought a flat - Maisie Severn at the Bellevue Road branch - has been from the outset, supportive, upbeat and painstaking! We can’t recommend her highly enough.
Will · 22 April 2024
Agent replied · 25 October 2024
Thank you for your kind words Will, it was an absolute pleasure to work with yourself and Rona. I hope you adore your new home, many thanks, Maisie
★★★★★ 5/5
TrustpilotRenewals experience
I recently renewed my contract with Knight Frank and Vinnie from renewals was super helpful during the process. He was prompt and thorough.Thank you !
Monika · 9 September 2024
Agent replied · 25 October 2024
Dear Monika,Thank you for the lovely review.It was a pleasure to assist you.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotExcellent service
We had an excellent experience with Knight Frank recently. Beth, in particular, was very helpful and thorough throughout the process and the communication was great. Would happily recommend.
Charlotte · 18 July 2024
Agent replied · 25 October 2024
Thank you for your review Charlotte. I am so pleased we were able to find you a lovely home, best of luck with everything and I’m sure we will cross paths in the future. Best, Beth
★★★★★ 5/5
TrustpilotEveryone I have spoken with has been…
Everyone I have spoken with has been very professional and helpful in helping me find a rental. And very friendly I would highly recommend this agent to everyone.
Suzannah · 17 July 2024
Agent replied · 25 October 2024
Many thanks for your review Suzannah, it was great to handle your enquiry and I'm glad we could provide an exemplary service. Looking forward to dealing with you again in the future. - Oscar
★★★★★ 5/5
TrustpilotVery positive experience and good…
Very positive experience and good customer service from Henry.Efficient communication of and prompt handling and solving of any problems or issues arising.Professional and courteous. An asset to Knight Frank!
Mahatme · 28 June 2024
Agent replied · 25 October 2024
Thank you Anita, for your review. I am highly Grateful, and I hope I continue to devote myself to offering high quality service as your property manager. Thank you very much once again.
★★★★★ 5/5
TrustpilotAmy Butler was hugely helpful and…
Amy Butler was hugely helpful and efficient. Thank you!
LB · 26 April 2022
Agent replied · 25 October 2024
Thank you Lindsay, it was a pleasure working with you. Enjoy your new property. Amy
★★★★★ 5/5
TrustpilotProfessionals at their best
Knight Frank have made selling my property a positive process and have managed to find the right buyer in a tough market. I would not want any other agent to represent my property needs. Thanks to all the team.
Customer · 7 December 2023
Agent replied · 25 October 2024
It’s our pleasure looking after you both. Thank you for the feedback and for using us.
★★★★★ 5/5
TrustpilotVery high quality service
It has been great pleasure to work with Eleanor, K&F/Bayswater office during our letting process.Thanks for extremely high quality service.
Ahmet · 20 November 2024
Agent replied · 30 December 2024
Thank you very much for leaving a review, it was a pleasure working with you too. I am sure your new tenants will have a wonderful time living in your apartment.Best wishes,Ellie
★★★★★ 5/5
TrustpilotVinnie from Renewals - a star!
We have been delighted with the service by Vinnie from Renewals - highly professional, responsive, helpful, and a delight to work with. We never felt that we were just one of many generic clients. Thanks, Vinnie!
Tan · 8 February 2024
Agent replied · 25 October 2024
Dear Mr Tan,Thank you for the lovely review!We managed to get there in the end! Your patience through the process is greatly appreciated.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotVinnie from the Renewals team was…
Vinnie from the Renewals team was fantastic! He was professional, efficient, and made the whole process smooth and stress-free. Highly recommend his services!
Hayat · 2 October 2024
Agent replied · 25 October 2024
Dear Hayat,Thank you for the lovely review.It was a pleasure to assist you.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotAs ever Debbie and the renewals team…
As ever Debbie and the renewals team did an excellent job in renewing my lease. Was most impressed by Dan who has recently joined. Peter Chaplin
Peter · 14 August 2024
Agent replied · 25 October 2024
Thank you Peter, always a pleasure dealing with you.
★★★★★ 5/5
TrustpilotThey’re the best!
Michal and the KF Lettings team are a pleasure to work with and I’d never consider using another agent. Can’t speak highly enough about the service they provide!
David · 9 July 2024
Agent replied · 25 October 2024
Hi David, thank you for your kind words. As always, it has been a pleasure working with you and we look forward to working together again in the future. Please do not hesitate to get in touch should you need anything.Kind Regards,Michal, Natalie and Gaia
★★★★★ 1/5
GoogleLook at the photos to see what “professionally clean standard” looks like according to Knight Frank. Moving into your new £5k / month home should be such a wonderful moment. Instead, Knight Frank have denied our contractual right to move …
Sophie · 10 October 2023
Agent replied · 10 October 2026
Dear Emily,
Thank you for your review, we are sorry to hear about your experience. I … More
★★★★★ 5/5
TrustpilotI was helpedby an incredibly efficient
I was helpedby an incredibly efficient, transparent and reactive person.Her professionalism has been key in every step of my lease.
Guillaume · 13 November 2024
Agent replied · 30 December 2024
Hi Guillaume,Such a pleasure to work with you and to meet you!I hope you love your stay here,All the best,Ines
★★★★★ 5/5
TrustpilotTrustworthy team and amazing service
Jared and James are a top class tier team! Very professional, reliable and trustworthy!They found fantastic tenants for our beautiful penthouse. Very happy with the service provided! Highly recommended!
Cristina · 18 June 2024
Agent replied · 25 October 2024
Dear Cristina, Thank you for your kind words, it has been a pleasure working with yourself and Alex and we are so pleased you are happy with the tenant we found. Look forward to speaking soon. Very best,Jared
★★★★★ 4/5
TrustpilotGood management service
We've been using KF property management services since 2010 and are very satisfied. In recent years, their property manager, Shantel Sikanartey, has helped to maintain our property in good shape. Will stay with KF.
DR · 13 March 2024
Agent replied · 25 October 2024
Thank you so much for taking the time to leave such a kind review. It is very much appreciated. Should you need my assistance in the future, please don't hesitate to reach out.Warm regards,Shantel
★★★★★ 5/5
GoogleHats off to Becks and Sarah for facilitating our purchase in NW6 in record time. Very happy with our new home!
Yoshi · 28 October 2024
Agent replied · 22 November 2024
Dear Yoshi,
Thank you so much for your kind words! It was a pleasure working with you both, and we’re thrilled to hear that you're happy with your new home.. Becks and I are delighted we could facilitate the process smoothly and quickly for you. Wishing you all the best!
Sarah and the Knight Frank Queen's Park team
★★★★★ 5/5
TrustpilotGood Customer Service
Very helpful accounts support from Ehteshaam Ahmed, polite, efficient and prompt response in dealing with my request, which is consistent with the service I receive from Knight Frank.
Karen · 1 July 2024
Agent replied · 25 October 2024
Thank you very much for your glowing review Karen! It was a pleasure assisting you and I look forward to continuing to provide the service you have come to expect from Knight Frank
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