5/5
TrustpilotBest property manager
April, our property manager at Hamptons International is absolutely amazing and so helpful. I recommend 100%
Trusted Agent profile · Brent
Hamptons Kensal Rise & Queens Park Sales reviews in Brent
★★★★★
1,638 reviews across 2 platforms
72-74 Chamberlayne Road, Kensal Rise, London, NW10 3JJ, Brent, NW10 3JJ
Part of Hamptons, see every office.
Hamptons's office in Brent, at 72-74 Chamberlayne Road, is rated 4.3 out of 5 across 1,638 reviews on two platforms, including 198 Google reviews rated 4.7.
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Tell us what you need and we'll put you in touch. Hamptons Kensal Rise & Queens Park Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brent.
Reviews
Every review we hold for the Brent office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotA very professional agency
A very professional agency with a brilliant set of people like David Whiting. He always keeps us informed and provides all the help necessary. Never faced any problems in the last 8 years.
1/5
TrustpilotUse OpenRent and cut the middle man
Use OpenRent. Download the app and join more than 5 million people cutting the middle man and setting an open, honest, and transparent relationship between the landlord and the tenant.
5/5
TrustpilotCharlotte is real credit to her team
Charlotte in caterham branch is a real credit to her team! She made the whole process from start to finish very smooth -nothing was to much hassle she was always at the end of the phone!Thank you
Agent replied · 23 October 2024
Thank you for leaving us a review, it is fantastic to hear Charlotte had such a positive impact on your experience, we look forward to sharing your review with her.
5/5
TrustpilotMathilda Hall at Hamptons continues to…
Mathilda Hall at Hamptons continues to provide us with excellent service regarding the rental property we have. Thank you for all of your help in ensuring us stress free management of the property!
5/5
TrustpilotBest agents in the area by far
I've been dealing with Hamptons lettings for more than 8 years as a contractor. A member of my family is a tenant. I've dealt with Hamptons sales several times over the years.Hamptons are far and away the best lettings agency in the area - I know, I've worked with a number of others.The lettings department respond quicker to property issues than any others I've dealt with.
5/5
TrustpilotVery professional service and…
Very professional service and communication
5/5
TrustpilotJudy Palethorpe is all that is good with…
Judy Palethorpe is all that is good with the Hamptons!
5/5
GoogleI’m a landlord and have just rented out my property through Hamptons Kensal rise. I’m really pleased with how Whitney managed my rental. She was really professional, has kept me in the loop at all times, has been very responsive to my emails, and I feel has gone above and beyond to keep me up to date as things have progressed. I couldn’t have been happier
5/5
TrustpilotJust a quick note to say a big thank…
Just a quick note to say a big thank you once again to Rebecca Pole in the Rickmansworth office, the level of detail and service is to be commended, she is always polite,professional and extremely knowledgeable.Thanks
Agent replied · 23 October 2024
Thank you for leaving us a review, it is fantastic to hear Rebecca and the team provided you with such a high level of service. We look forward to sharing your review with the team.
2/5
TrustpilotMight be a personal experience but…
Might be a personal experience but somehow slow to get in contact with the staff as they always seem to be on holiday...
Agent replied · 23 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
1/5
TrustpilotTerrible company to work with
Terrible company to work withWhen you renting one of their properties they threaten marketing visits to pressure you to renew soonerEmpty platitudes are their standard style of communicationCustomer service non existentWorst ever!
Agent replied · 23 October 2024
Thank you for your review. We are disappointed to hear you feel this way and would like to look into your feedback in more detail. Please contact customercare@hamptons.co.uk with your full name and details who will ensure this addressed.
5/5
TrustpilotFlat Management
Anca Ciobanu does and excellent in managing my flat letting on behalf of Hamptons. She is always very responsive, reliable and provides options for maintenance costs. I am very happy with her work.
5/5
TrustpilotHamptons and my property manager
Hamptons and my property manager, Amy Goldstein, are both terrific. They are responsive, use excellent repair groups and are a pleasure to work with. I feel we are lucky to have them as our property managers.
Agent replied · 23 October 2024
Thank you for leaving us a review. Customer service is very important to us and as such we are delighted to hear Amy has been a pleasure to deal with, thank you again.
4/5
TrustpilotHamptons have been in charge of renting…
Hamptons have been in charge of renting our property in Taplow for the past 3 years. In general the service has been good particularly from Judy in the Maidenhead office. However she has sometimes been let down by the performance of Hamptons accounts department who have not always measured up when using their third party payment service.
5/5
TrustpilotWe have rented through Hamptons many times.
We have rented through Hamptons many times over the years whilst in between selling and buying our next property. They have always been very professional. We are renting now and Jocelyn, our property manager, has always been proactive, helpful and friendly. She keeps us informed when things need sorting out.
5/5
TrustpilotThanks Melanie for always responding…
Thanks Melanie for always responding to my enquiries so quickly and efficiently.
1/5
TrustpilotThe absolute worst housing management…
The absolute worst housing management and agency. Over the years we (the tenants) have been spoken to with disrespect and when requested any improvements/issues, responses took weeks. Utterly incompetent.
Agent replied · 23 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotAs a long term landlord......
Hamptons have managed our home for 5 years. They handle all the issues, large and small. What I particularly like is that when they make a mistake, they will acknowledge it and work hard to resolve it. They are also very flexible in their approach. That's how to build a long-term relationship. We are all human, but these are decent, reasonable people.
5/5
TrustpilotNick Summerfield Is our new account…
Nick Summerfield Is our new account manager he has made the transition from the previous manager with his professional attitude we look forward to working with him going forwardColeen and Brian ayton
5/5
TrustpilotProfessional and Outstanding are Hamptons
I have today completed on a property with Hamptons Stanmore. Hannah and Syed at their offices have been outstanding from the first viewing to completion. Nothing was too small or big for them to deal with, their communications were outstanding as well their their professional attitude and approach. I would definitely recommend Hamptons to anyone who wants great professional service.
5/5
TrustpilotFirst class, professional service
Can’t fault the service from the team at Stratford on Avon office during our sale. They invested time at the start to get to know our house, which was somewhat individual, did a great job to pre qualify potential buyers and nothing was too much trouble during the completion process. We’re very grateful to Paul, Jacob and Owen.
5/5
GoogleCouldn't recommend Mark (Greene & Co in Kensal) highly enough, he was hard working and efficient and what's more he's also a top bloke!
1/5
TrustpilotCannot get hold of them
Cannot get hold of them, they wont return e mails or calls.....will go elsewhere to purchase a new home !! poor sellers must think no one is interested in their homes
Agent replied · 23 October 2024
Thank you for your feedback, we are naturally disappointed to hear to hear this and would welcome the opportunity to address your comments with the team. Please do email customercare@hamptons.co.uk with your full name and the name of the branch you dealt with for us to investigate further.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Hamptons Kensal Rise & Queens Park Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brent.
