Trusted Agent profile Β· Brent

Andrews Kingsbury reviews in Brent

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

2,298 reviews across 3 platforms

526 Kingsbury Road, Kingsbury, London, NW9 9HE, Brent, NW9 9HE

Andrews's office in Brent, at 526 Kingsbury Road, is rated 4.9 out of 5 across 2,298 reviews on three platforms, including 280 Google reviews rated 4.8.

Google logo

4.8 / 5

280

Reviews on Google

This office

Yell logo

5.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

2,016

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Brent office, from every platform, shown as written. First names only.

5/5

Trustpilot

Andrews Michael gives me a excellent service and he is great man.

Hi I have an excellent service with Michael and I am really happy that he was helping us very things, I am really really gratitude to him! Thanks

Jun Β· 22 July 2024

Agent replied Β· 22 October 2024

Thank you for the five star review.

4/5

Trustpilot

Would recommend

Amy and Rebecca were very responsive and tried their hardest to keep everyone informed during a slightly tricky sale. Would recommend and have used Andrews a couple of times now.

Jonny Β· 16 June 2023

5/5

Google

I can rely on Andrews to deal with issues , I like the way and speed that situations have dealt with in the past and now. I have been with Andrews for 8 years now and am very happy with the service. Thank you for all your hard work .PositiveResponsiveness, Quality, Professionalism, Value

Dani Β· 23 October 2022

Agent replied Β· 22 October 2024

thanks so much for leaving us a 5 star review!

5/5

Google

All Andrews agent members have been wonderful in helping out! Would highly recommend their services in the buying department. Don’t hesitate to pop into Andrews Kingsbury branch to help you out.

Abel Β· 25 May 2024

Agent replied Β· 22 October 2024

Hi Abel, great to see you had a brilliant experience with the sales team at Andrews Kingsbury and thank you for taking the time to leave us a review. Thanks again, Rhys

5/5

Trustpilot

I am very grateful to Ranjan Khilosia…

I am very grateful to Ranjan Khilosia for clear and precise clarification on how to process the electronic document. Proficient and friendly approach is the style of Andrews and Ranjan.

Orator Β· 11 June 2024

Agent replied Β· 22 October 2024

Thank you for sharing your experience with us. Great to see it was such a positive one. We know Ranjan will really appreciate it too. Thanks again, Rhys

5/5

Google

thanks to Sumita Jolly from andrews she its the bestPositiveQuality, Professionalism, Value

Alex Β· 23 October 2021

Agent replied Β· 22 October 2024

thank you for leaving us such a great review.

5/5

Trustpilot

Helpful and great communicators

Keli and the team have been so helpful throughout the process - they are very quick to respond and absolutely dedicated to providing good advice and making sure everything goes smoothly. Thanks!

Jennifer Β· 29 March 2023

5/5

Trustpilot

Satisfied client of long-standing

I have been a client of Andrews for almost 30 years and have found individual staff members of the company to be reliable and obliging. I can recommend Andrews as a well-run, efficient agency.

Denny Β· 16 March 2024

Agent replied Β· 22 October 2024

Hi Denny, thank you for taking the time to write us a five star review. Amazing to hear you have been with us for nearly 30 years now and I am so glad to hear you have had a lovely experience with us! Thanks for the recommendation too and all the best, Laura.

5/5

Trustpilot

I have had many dealings with Andrews…

I have had many dealings with Andrews both with sales and rental and have always had great experiences with them. This time I found Raluca very helpful.

Susan Β· 22 July 2024

Agent replied Β· 22 October 2024

Hi Susan, thank you for the five star review. Amazing to see you've dealt with us numerous times over the years and fantastic to see you've always had great experiences with us. Thanks, Rhys

5/5

Trustpilot

I recommend Andrews through 25 years of use

We have using Andrews to manage the letting of our residential property for 25+ years. As ever, we have been thoroughly satisfied with their performance. Here's to another 25 years!We have been delighted to welcome Tomasz Faba of the Southfield branch as our new advisor and first point of contact to help us let our property. Tomasz seamlessly negotiated a slightly tricky tenancy changeover. He was totally professional, very patient, showed great knowledge and experience, and constantly cheerful! I look forward to working with him again.

Tamsen Β· 15 March 2023

5/5

Google

I rented the property through Andrews. They have a very helpful and supportive team and are always available when you need them. Special thanksπŸ‘to Sumita Jolly. She is very kind and open to answer my questions. Definitely recommend AndrewsπŸ‘. …

Shivangi Β· 23 October 2023

Agent replied Β· 22 October 2024

Good afternoon shivangi Patel, thanks for the review. We’re so pleased to read that we helped make you feel at ease during your move.

1/5

Trustpilot

Shockingly bad

Shockingly bad. Andrews have recently taken over the Coop group contract to manage on behalf of the freeholder. It's hard to tell whether they are just grossly incompetent or attempting to defraud the leaseholders by issuing spurious invoices. Either way if I was a freeholder I'd avoid asking Andrews to manage my portfolio.

Mark Β· 30 August 2022

Agent replied Β· 22 October 2024

Hi Mark, we’d like to look into what has happened here for you. Please could you contact our central support team with some more details (at wecare@andrewsonline.co.uk) so that we can investigate?

5/5

Trustpilot

Great service

Justine kept us up to date during a long sale and purchase. She was always available to help us through the process. Brilliant service from all of the staff. Would use again.

Pip Β· 27 February 2023

5/5

Trustpilot

Amazing company

Amazing company, so friendly and kind. Me and my partner had a viewing with Kyle and he was very knowledgeable and caring to us and the property. Thank you :)

Jack Β· 16 May 2024

Agent replied Β· 22 October 2024

Hi Jack, thank you for writing a lovely five star review. I am so glad to hear Kyle impressed you with his knowledge and I am glad you had a great experience, thanks for sharing, Laura.

5/5

Trustpilot

A credit to the business

Reece was both professional and honest, acting with the upmost integrity. He had fantastic knowledge of the local area making our viewing and decision making much easier.

Ricky Β· 24 July 2023

5/5

Trustpilot

After purchasing a property Luke Levy…

After purchasing a property Luke Levy and Jill Nicholson went above and beyond to ensure we could exchange and complete asap!! It's been a long process (due to solicitors) Jill stepped in to speed things up! FULLY RECOMMEND!

Gemma Β· 1 July 2022

5/5

Trustpilot

two reliable agents

the agents Bobbie Caller and Karen Jones have been super helpful and responded quickly to my questions and needs. They have been patient, very professional and solution oriented. Glad that I could turn to them with whatever request or problem.

Angelika Β· 1 October 2023

Agent replied Β· 22 October 2024

Hi Angelika, thank you for the five star review for the lettings team, with particular mention to Bobbie & Karen.Great to see they were on hand to help you throughout your dealing with us. Thanks again, Rhys.

5/5

Trustpilot

Haley from Andrews has been absolutely…

Haley from Andrews has been absolutely fantastic. Full of information, energy, and keen to help. She has gone above and beyond what I've been use to with agents. Well done Haley.

Harry Β· 15 April 2024

Agent replied Β· 22 October 2024

Hi Harry, we now that Hayley will really appreciate seeing your feedback. Fantastic to see that you've had such a great experience with us. Thanks again, Rhys

5/5

Trustpilot

Exemplary response to enquiries

My dealing have been woth initially James and then Leah Rawlings at the Bristol office.Following the viewing both were exemplary in responding and dealing with my enquiries.Leah has always been prompted at responding to my emails . Keeping me posted

Mrs Β· 20 September 2023

Agent replied Β· 22 October 2024

Hi Mrs Khan, thank you so much for leaving us a five star review, with particular reference to Leah's efforts.We really appreciate you recognising her efforts and noting how key communication is throughout your property journey.Thanks, Rhys

5/5

Trustpilot

Responsive, Guru's on Market Intel, GREAT team! Will use again.

Responsive, knowledgable on market intel, communicative and dynamite team. Very transparent. Helpful and consultative on recommendations.I would DEFINITELY use this team again. Duane Watson and his team are a solid group!

Sybil Β· 28 February 2023

5/5

Trustpilot

I let a flat with Andrews for two years…

I let a flat with Andrews for two years and they're great. Michelle, my property manager was friendly, professional and super helpful.

Holly Β· 17 September 2024

Agent replied Β· 22 October 2024

Thank you, Holly. We're delighted to hear about your positive experience with Michelle and our team.

5/5

Trustpilot

Friendly, professional service throughout!

Molly was fantastic during my recent move into a new rental property. She was in touch throughout the process and made us feel at ease, would highly recommend!

Peach Β· 31 May 2023

5/5

Trustpilot

A very simple process

A very simple process, the letting agent (Nocole) explained the steps to be taken in a way that I fully understood.Thought it was an excellent service

Gerry Β· 10 July 2024

Agent replied Β· 22 October 2024

Hi Gerry, thank you for taking the time to leave us a review. Fantastic to see your experience with Andrews was such a positive one. Thanks again, Rhys

5/5

Trustpilot

Rented Property

Sometimes there was a lack of communication between Branches but once that was sorted and I got to speak to the right Person that person being Shannon things went well

Kelvin Β· 24 April 2024

Agent replied Β· 22 October 2024

Hi Kelvin, thank you for the five star review. Brilliant to see Shannon was able to help you, thanks Rhys.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

Industry awards

Andrews Brent won ESTAS awards in two years, most recently 2019.

ESTAS winner in two years: 2018, 2019.

ESTAS awards by year, 2018 to 2019
  • 2019 1 Gold, 1 Silver and 1 Bronze ESTAS 2019 winners

    • GoldESTAS 2019: Sales, London North West
    • SilverESTAS 2019: Lettings (Tenants), London North West
    • BronzeESTAS 2019: Lettings (Landlords), London North West
  • 2018 1 Bronze ESTAS 2018 winners

    • BronzeESTAS 2018: Sales, London North West

Source: ESTAS winners lists, as published, linked by year.

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Questions about Andrews Kingsbury

Has Andrews Kingsbury won any awards?

Yes. Andrews Kingsbury won Gold for Sales in London North West and Silver for Lettings (Tenants) in London North West at the ESTAS 2019 awards, and 2 other industry awards since 2018.

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