Trusted Agent profile · Brent

Andrews Kingsbury reviews in Brent

4.9

★★★★★ Excellent

2,298 reviews across 3 platforms

526 Kingsbury Road, Kingsbury, London, NW9 9HE, Brent, NW9 9HE

Andrews's office in Brent, at 526 Kingsbury Road, is rated 4.9 out of 5 across 2,298 reviews on three platforms, including 280 Google reviews rated 4.8.

Google logo

4.8 / 5

280

Reviews on Google

This office

Yell logo

5.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

2,016

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Brent office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very happy with shamiya it’s the second…

Very happy with shamiya it’s the second time she showed us a flat her speech and just the way she is answering the questions is amazing would recommend 100% if you are looking for a home!!

Mihaela · 20 August 2024

Agent replied · 22 October 2024

Thank you, Mihaela. We're delighted to hear about the positive experience you had on your viewings with Shamiya.

5/5

Google

Happy to write the review regarding andrews property management, Kingsbury branch. The staff is very supportive and kind and always available to help. I found the home through andrews in my designated area in affordable rent. Like to share my experience and suggest others.

Akash · 26 March 2024

Agent replied · 22 October 2024

Hi Akash, thank you for the review. Fantastic to see that not only have we been able to find you a home but also assist with any issues as and when the arise. Thank you for sharing your experience with us. Thanks, Rhys

5/5

Trustpilot

Andrews Raigate team have been amazing…

Andrews Raigate team have been amazing from the start of our search for our own place, Isaac was always very helpful and always we kept a good communication. Thank you we love our new place.Regards,Jackie and Courtney

Courtney · 26 August 2023

5/5

Google

I would like to thank all the staff in Kingsbury in particular Sumita who was always helpful and professional. Highly recommendedPositiveResponsiveness, Professionalism

Sarah · 23 October 2021

Agent replied · 22 October 2024

Good afternoon Sarah, thanks for taking the time to leave us feedback regarding your recent experience.

5/5

Google

I sold a 2 bedroom flat in modern block in Colindale. I had a great service from Benga. He was helpful and friendly from the get go. The sale was complicated and he did a good job of keeping the buyer informed and reassured. I would recommend the team.

Samuel · 27 November 2023

Agent replied · 22 October 2024

Hi Samuel, thank you for taking the time to write a five star review. Brilliant to see Benga has been on hand to help you through the process and did a very good job at keeping everyone informed. Thank you for the recommendation and all the best for the future, Laura.

5/5

Trustpilot

Buying my first home with Andrews

Buying my first home with Andrews, they have all been very helpful, with every step of the process, they have helped with the solicitors and chased when needed, they have kept me informed with whats going on throughout. I used the keynsham branch and am very happy with there service

Ash · 31 October 2023

Agent replied · 22 October 2024

Hi Ash, thank you for the review, brilliant to see you had such a positive experience, we know it can be a daunting and stressful time so it's great to see the team in Keynsham were on hand to keep you in the loop and pushing everything through for you. We hope you are settled into your new home. Thanks, Rhys.

5/5

Trustpilot

Very professional company with quality …

Very professional company with quality agents.I have been dealing with Shannon and Dan which they helped us to view a property very quick in just about few hours after enquiring.Highly recommended this agency,been very pleased.

Florina · 24 August 2024

Agent replied · 22 October 2024

Thank you, Florina! We're thrilled to hear that Shannon and Dan provided you with prompt and professional service. Your recommendation means a lot to us!

5/5

Trustpilot

Had two fantastic viewings today by…

Had two fantastic viewings today by Nancy Henley really helped us out with what we were looking for, went above and beyond to get us all the information we needed. Recommend and took the time to show us another Andrews property that was in our market Really recommend

Keith · 9 December 2023

Agent replied · 22 October 2024

Hi Keith, thank you for your five star review on both TrustPilot and Google! Fantastic to hear Nancy has been a massive help on your property search and went above and beyond for yourself! Thank you for the recommendation too and all the best, Laura.

5/5

Trustpilot

Very impressed with our Property …

Very impressed with our Property Manager Louise. She is very professional and knowledgeable, always prompt and efficient in responding to our requests. An excellent link between ourselves and the Tenant which means the Tenancy runs smoothly.

Maria · 1 August 2024

Agent replied · 22 October 2024

Thank you, Maria. It's great to hear such positive feedback about your experience with Louise. We'll pass on your kind words to her.

5/5

Trustpilot

Andrew’s have dealt with a property sale

Andrew’s have dealt with a property sale for us which has just completed. At all times through the process the were very professional and kept us informed of the sale progress. We would definitely recommend them to others.

Paul · 21 June 2024

Agent replied · 22 October 2024

Hi Paul, thank you for taking the time to write us a positive five star review! Amazing to see that our team have been able to guide you through the sale process and kept you updated throughout. Thanks for the recommendation too and all the best for the future, Laura.

5/5

Trustpilot

Good communication

I worked with Junior and he kept me up to date with all the required information before our viewing appointment, was punctual, and knowledgeable about the property. Ultimately it wasn’t the right flat for me, but the viewing experience was positive.

K · 28 March 2023

5/5

Trustpilot

Great attitude and knowledge from all…

Great attitude and knowledge from all staff at Andrews, especially Shannon and our agent Paul. Very clear, helpful information and communication from all of the team. Very prompt when returning calls/emails which made me feel less stressed and worried.

Amy · 22 May 2023

5/5

Trustpilot

Selling my house through Andrews was…

Selling my house through Andrews was such an easy pleasant experience. They were very professional and approachable and kept me in the loop at all times. Amy was very friendly and helpful and I would highly recommend them.

Paula · 15 June 2023

5/5

Trustpilot

V happy with my property mgmt

Jennifer Jones manages my property and she is absolutely brilliant - reliable, professional, helpful...everything you'd hope for from a property manager. I have been with Andrews for years and have been very happy with their service, communication and staff. Thank you very much!

TK85 · 8 March 2024

Agent replied · 22 October 2024

Thank you for the five star review. We know Jennifer works really hard to solve any issues that may arise during a tenancy, great to see she's been delivering a service to you and for your continue trust in Andrews over the years. Thanks again, Rhys

5/5

Trustpilot

Communication is Key

Lisa-Marie provided great guidance, support and communication throughout the buying process. Without this the whole process would've been a great deal more painful. Definitely would recommend to anyone else in the process.

Ian · 16 September 2024

Agent replied · 22 October 2024

Thank you, Ian! We're thrilled to hear Lisa-Marie made your buying process smooth and enjoyable. Your recommendation means a lot to us!

5/5

Trustpilot

Emma from the Bear Flat branch

Emma was very professional and reassuring during our rather lengthy conveyancing process. We were in a rather lengthy chain and Emma made sure we were well informed at every stage. Many thanks Emma! We would highly recommend Andrews. Alice and David.

Alice · 21 February 2023

5/5

Google

Agents were friendly and helpful that always willing to help.

Anisha · 11 January 2023

Agent replied · 10 January 2025

Hi Anisha, thank you for leaving us such a great review.

5/5

Trustpilot

Easy to get hold of, keep you updated!

Very contactable, they keep you up to date on progress, and are generally very easy to deal with. If they say they will find something out for you, they will, and they’ll get back to you asap with an Answer. This goes for all the team, Matt, James, Isaac!

Joe · 4 October 2023

Agent replied · 22 October 2024

Hi Joe, fantastic to read such a positive review for the team in Reigate, we really appreciate you sharing your experience and great to see that the team were able to answer all queries you had throughout your journey.Thanks, Rhys

5/5

Google

Agents were friendly and helpful Special thanks to: Sumita Jolly & Alberto

Iuliu · 23 October 2022

Agent replied · 22 October 2024

Hi Iuliu, thanks for leaving us a review! We’re glad to hear that we were able to help you out with the whole moving process.

5/5

Google

Thanks to Alberto and SUmita to help me in Rent a property

Amalia · 23 October 2022

Agent replied · 22 October 2024

Hi Amalia thanks so much for leaving us a 5 star review!

5/5

Google

I've had the greatest experience working with Sumita Jolly & Salim Zadran at Andrews in Kingsbury. Sumita knew exactly how anxious I was due to my past experience with estate agents, however she delivered 10/10 service and put me at ease. She communicated so well throughout my whole experience and I met Salim shortly after who also delivered a 10/10 service. It is safe to say they really went the extra mile and I am extremely happy with our outcome. Mukul Mehta also helped me greatly with financial advice - he really took the time to go through everything in detail and made sure I understood everything as a first time landlord. He was very transparent and very honest which I appreciated hugely. Again - 10/10 service from Mukul. Thank you so much to everyone at Andrews! Highly, highly recommend!

Catherine · 23 October 2023

5/5

Google

I am so pleased that I picked up the phone to Andrews Kingsbury. The outstanding reputation that this organisation has, is nothing on the reality. Sumita, Salim and the rest of the team have been amazing. They have supported myself and my family through a difficult process of re-letting our property. Their knowledge, passion and dedication to helping and finding a solution has been over and above the call of duty. We are so grateful to be working with them! Thank you team

Azara · 23 October 2023

5/5

Google

I was in doubt of finding a property for rent in today's market when I was given a short 2 weeks notice to move out from my previous home but when I met Mrs Sumita Jolly at Andrews Estates in Kingsbury, she quickly managed to find a flat for me and my missus that we immediately went to check out and were pleased with the property, moved into it quicker than I would've thought. A friend recommended me to visit Andrews Estates in Kingsbury and see what they have available and now I moved into my new home and definetly I will be recommending this agency from now. Their team is brilliant and very helpful, thanks again for everything!

Zozole · 23 October 2023

5/5

Google

Andrews Kingsbury have been fantastic to work with, I am happy because they helped me enormously even though I had a more complicated situation, they managed to surprise me by offering me many opportunities. A beautiful team, intelligent, perfectionist in every way. I thank them a lot because there were many conversations on the phone and they were always sweet. Now I live in their property and we are a happy family with a house we call home. Sincere thanks to the whole team.

Ana · 23 October 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

Industry awards

Andrews Brent won ESTAS awards in two years, most recently 2019.

ESTAS winner in two years: 2018, 2019.

ESTAS awards by year, 2018 to 2019
  • 2019 1 Gold, 1 Silver and 1 Bronze ESTAS 2019 winners

    • GoldESTAS 2019: Sales, London North West
    • SilverESTAS 2019: Lettings (Tenants), London North West
    • BronzeESTAS 2019: Lettings (Landlords), London North West
  • 2018 1 Bronze ESTAS 2018 winners

    • BronzeESTAS 2018: Sales, London North West

Source: ESTAS winners lists, as published, linked by year.

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Questions about Andrews Kingsbury

Has Andrews Kingsbury won any awards?

Yes. Andrews Kingsbury won Gold for Sales in London North West and Silver for Lettings (Tenants) in London North West at the ESTAS 2019 awards, and 2 other industry awards since 2018.

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