Andrews Kingsbury reviews in Brent

★★★★★ 5/5

Trustpilot

Sale of our home.

From assessment to completion the service from Andrews has been first class. Team kept us informed at every stage and ensured that we knew what was happening for us to be able to make informed decisions. A special thank you to two members of staff, Emily for her initial contact and guidance and Sophia for cheerful manner and support throughout the process. The company should be proud to have them on their team. Obviously a well led team.

Mike · 11 June 2024

★★★★★ 5/5

Trustpilot

Excelent!!!

Shoneil at Andrews, is an outstanding letting agent who truly goes above and beyond for her clients. She takes a personalised approach to every client, ensuring that she fully understands their needs and requirements before providing expert advice.She is always available to answer any questions or concerns that her clients may have, and her responses are always prompt, courteous, and professional.Throughout the rental process, Shoneil has been a true asset to us. She has provided us with an excellent service. Her ongoing support and guidance have been invaluable, and we are extremely happy with her service level.Overall, we highly recommend Shoneil to anyone looking for a reliable and trustworthy letting agent who is truly committed to excellence.Maria and Gustavo

Vallita · 10 April 2023

★★★★★ 5/5

Trustpilot

Michelle Smethurst

As a tenant I have found that Michelle is always helpful, responsive and effective. She also happens to be very pleasant to deal with which helps too!

Lucy · 1 August 2024

★★★★★ 5/5

Trustpilot

Great responsiveness, help, and professionalism from Anisa

Anisa at Andrews has been a great help throughout the process of setting up my tenancy as I moved to start a new job. Despite a few hiccups in viewings (through no fault of her own) she was accommodating and polite, and managed to sort things out. Throughout the admin and paperwork process her communication was quick, clear and she provided good advice to keep things going as smooth as possible. I’m delighted with the service I’ve received, and would be glad to use Andrews in the future.

Grant · 30 April 2024

★★★★★ 5/5

Trustpilot

Thanks Sarah

Andrews always provided great servuce and quick responce to my emails and requests. A special thanks to Sarah who is always ready and available to assist

Lou · 13 August 2024

★★★★★ 5/5

Trustpilot

Janine Derbeyshire is the best…

Janine Derbyshire is the best property manager we have had in 10 years of renting. She is proactive and has the best for the landlord in mind. Great communication too.

Customer · 3 June 2024

★★★★★ 5/5

Google

Excellent service. Friendly and helpful staff members. Prompt responses to all my questions and queries and I felt that all staff members I spoke with cared about my queries and concerns. The excellent information and advice provided by Sumita Jolly it is very helpful for me Thank you so much Sumita Jolly.😊😊PositiveResponsiveness

Mitul · 23 October 2022

★★★★★ 5/5

Google

Andrews estate agents have been amazing to work with. In particular Sumita and Alberto from the lettings team have put in tremendous efforts and been extremely professional at all times. Highly recommended agents and we've built a more long term relationship and will look forward to working together again in near future.

Neilin · 23 October 2022

★★★★★ 5/5

Google

My partner and I felt in safe hands with our first property purchase through Andrews. Thank you to the team but a special thanks to Sumita Jolly, who has been so helpful throughout the process. Always happy to talk through anything and kept us informed all the way through. Many thanks again.

Rahel · 23 October 2022

★★★★★ 5/5

Google

Mukul Mehta is a fantastic Mortgage & Protection Adviser at the Kingsbury office who went above and beyond to help me find the perfect mortgage deal. He was incredibly knowledgeable and worked tirelessly to secure a great rate for me. Not only that, but he also provided valuable advice about the home buying process. I highly recommend Mukul to anyone, especially first-time home buyers. He truly made the experience smooth and stress-free.

Aya · 23 October 2023

★★★★★ 5/5

Google

I have enquired about flat to buy and was referred to a mortgage advisor. I spoke to Mukul Mehta the Mortgage and Protection Adviser at the Kingsbury office. He was very knowledgeable and explained all details in the way that I understood everything. He gave me few options. I didn't secured the house yet but once I will I will definitely call him! Great customer service. Easy to talk with. 100% recommendation!

Agatinia · 23 October 2023

★★★★★ 5/5

Trustpilot

Lisa and the team made our move very…

Lisa and the team made our move very easy and stress free. Lisa is very friendly and professional and was a as pleasure to work with. Thank you

Maria · 26 June 2024

★★★★★ 5/5

Trustpilot

First time buyers

We were first time buyers and we worked with Ida. She really put us at ease, got back quickly to us with any questions we had and was professional throughout. She made the whole process a lot less nerve racking!

Sian · 20 October 2023

★★★★★ 1/5

Trustpilot

Ignored our calls & let us down!

I have been working really hard trying to find a property ro rent for my son & daughter. After finding a 2 bedroom home via Andrews I gave them a call.Spent time talking to the agent & being registered. Was informed on Monday 8th April we could view the property in question on Thursday 11th April at 11:30, however they would have to confirm with the landlord & would send a txt & email as soon it was booked in.My son booked the morning off work to prepare for the viewing. However we never received a txt or email, I then called Andrews twice on Wednesday 10th twice (morning & afternoon), both times getting an answer phone asking me to leave my name, number & reason for calling & someone would call me back. NOT at anytime did we receive a call back or an email, txt for the viewing. Andrews have completely let us down. How disrespectful & unprofessional Andrews have been to us. We have been treated terrible!

Guy · 11 April 2024

★★★★★ 5/5

Google

The team at Andrews provided an excellent and professional service and provided exceptional support throughout the sales process. Thak you to all and in particular Benga and Salim

Pete · 24 June 2024

★★★★★ 5/5

Trustpilot

Renting since 2022 from Andrew’s

Renting since 2022 from Andrew’s, they’ve handled every issue I’ve had with the property professionally and rapidly as possible. Interaction with staff Janine is kind and shows how much they are concerned of you. Thank you

Akua · 17 January 2024

★★★★★ 5/5

Trustpilot

First time buyer, Mortgage

My husband and I approached Mukul Mehta Mortgage and Protection Advisor at Kingsbury Office to help as with our first mortgage .We didn't have much experience in property financing also mortgages .Mukul was really good at explaining how the things works also provide really good information and made the process easy to understand .Everything flow smooth and rapid. He answered the telephone also emails every time we contacted him giving as the updates. He helped as to the end of process with loads of professionalism and good advise .We highly recommended him for anyone who need good professional and serious Broker .Dorina & Sami

Daniela · 2 March 2023

★★★★★ 5/5

Trustpilot

Amazing service from the Maria and…

Amazing service from the Maria and team, Iam really appreciating it because I have been to other estate agents , wonderful work with good quality service - well done Andrews Letting Team

Denford · 8 April 2024

★★★★★ 5/5

Trustpilot

Visited the branch on North Street…

Visited the branch on North Street today, spoke to Matt who was very friendly and helped us register our details in the search for our new house.

Victoria · 6 July 2024

★★★★★ 5/5

Trustpilot

The Best Experience!

As a First Time Buyer the whole process seems endless, stressful and demanding.Mukul Mehta is the best professional that I have worked with and you would ever want to have as a financial advisor. He goes above and beyond for his clients from finding you the best suited products and quotes to genuine care and making sure everything goes smoothly and as planned. He is a highly professional, knowledgeable, efficient, quick and absolute amazing communicator; he will keep you updated at every step of the process which will give you the reassurance you need that things are taken care of. I really can’t recommend him enough and the whole team in the Andrews Kingsbury branch.

AC · 19 February 2023

★★★★★ 5/5

Trustpilot

Friendly and knowledgeable.

Shannon Bird was ready and waiting at the property. She was friendly, welcoming and knowledgeable about the property. She answered my questions and showed me round the house, explained the parking and back garden access. Many thanks.

Penelope · 11 December 2023

★★★★★ 5/5

Google

I have found my Mortgage advisor Mukul, very helpful and have the best customer service approach. He made my mortgage process smooth and quick and giving me regular updates. I am happy for the amazing service I received from him. Cannot thank Mukul and the whole Andrews team enough! Highly recommend!

Creamzay · 23 October 2022

★★★★★ 5/5

Trustpilot

Appreciation of a good service

It started with the servicing of the yearly gas installations. I then reported two other problems to Andrews through Jenine Derbyshire I was amazed how she quickly and efficiently responded to my request. Within two days of reporting an engineer was sent to sort out the problems. I have lived in this house since 2005, I have many occasions waited for over a week to receive a service after reporting, I am glad for this efficient response, shows care for the client, this is professionalism at its best , thanks, Janine . I would also would like to appreciate the mannerisms and professionalism of the engineer from New Heating Ltd ,has been a delight to work with.

Benjamin · 27 March 2024

★★★★★ 5/5

Trustpilot

All the staffs are helpful

All the staffs are helpful throughout the renting process, especially Samantha who always response promptly.The process was smooth and efficient, which we are really grateful as we urgently need to rent a property.

Dic · 6 March 2024