Every review we hold for the Breaston office, from every platform, shown as written. First names only.
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5/5
GoogleMarion has been excellent at arranging and following up on work needed in my property. She responds quickly, communicates clearly, and ensures everything is completed to a high standard. Her efficiency and reliability have made dealing with the estate agents a smooth and stress-free experience.
Tina Β· 16 October 2025
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5/5
GoogleTowns & Crawfords were absolutely amazing when it came to buying our first house through them. Even though they werenβt responsible for acting on our behalf, they were always happy to assist us with any queries, were easily contactable, kept us updated without us even asking, and supported us through the stress of it all. They are friendly, professional and put us at ease! We will definitely be using them once we are ready to sell π
Chloe Β· 10 June 2023
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5/5
GoogleAt my time of life, and the circumstances I found myself in, I rented a property through your company.
From the start to the finish of my 7 months living there, I can honestly say that the estate agency team I have dealt with during this time have been FANTASTIC! to say the least( Charli, Marion and Lorah).they have made my transition
Very easy and nothing has been too much trouble. I can not recommend them enough. Iβd like to take this opportunity to thank them all from the bottom of my heart, and wish them every success in the future!!.
Many thanks
Kerry Hayes
Kerry Β· 12 June 2020
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5/5
GoogleWow where do I start .... just amazing !!
My old apartment Springfield mill was lost in the terrible fire so we came to see Lorah and Marion for help to get us a new home !
From start to finish they helped us get a beautiful new home quickly with professionalism and empathy!
We are so happy with this letting agent and the people who helped us there and are forever grateful!
I would 100% recommend
Thank you
Lauren Β· 12 June 2020
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5/5
GoogleSo a strange review as I was not able to complete my purchase with Lorah but I can wholeheartedly say that this firm was a cut above the rest in terms of service and honest feedback/information. My move was a terrible experience for reasons that had nothing to do with the firm and throughout all the mess Lorah was an absolute diamond.
I was actually sad that when I had to switch home choice it was not being sold by Lorah. If the scars heal and I move again Lorah will be the first person I call!
I could not recommend their services enough if you want a no nonsense human element to what is a very stressful time. A refreshing difference to all the big players out there.
Mark Β· 13 June 2019
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5/5
GoogleTenants of a property managed by T&C for 2 years...Couldn't recommend them enough, Marion was great & easily the best property management firm that we've crossed paths with.
Jordan Β· 27 November 2024
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5/5
GoogleRented my house out with Towns & Crawford. They got tenants in very quickly and sorted everything out making it a very easy process. Impeccable communication throughout with any problems that arose. Thorough check out service and happy to say the property was well looked after. Thank you!
Jimmy Β· 19 May 2025
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5/5
GoogleIβve just completed on an investment property purchase through Towns and Crawford Estate Agents. Lorah, Marion & Charli were immensely helpful, professional and proactive throughout the process. I highly recommend Towns & Crawford, they have a deep understanding of the regional property market, and are a great company to deal with.
Maurice Β· 12 June 2020
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5/5
FacebookHard working to keep the chain moving and keeping me informed. Down to earth and honest. Will always use and recommend to others. Big is not better when it comes to Estate agent companies.
Justine Β· 18 December 2017
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1/5
GoogleModerate to okay as far as service.
Required a guarantor, was given a reference service to use, no one could confirm any info on this external company and what impact this may have on a credit score. Suggested that information is pretty relevant for someone currently building their credit. The response was to ask for me to email 3 months of my bank statements to a general email address. Didn't feel comfortuble doing this, nor was I aware of any data protection in house so had to pull from the agreement. Didn't feel comfortuble emailing me personal bank insights to a receptionist.
Was never asked why I'd pulled out, no question as to if the service was okay. Was never we able to give any advise as to what should have been done differently.
Positives...fees are fairly low.
Cole Β· 28 August 2018
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1/5
GoogleModerate to okay as far as service.
Required a guarantor, was given a reference service to use, no one could confirm any info on this external company and what impact this may have on a credit score. Suggested that information is pretty relevant for someone currently building their credit. The response was to ask for me to email 3 months of my bank statements to a general email address. Didn't feel comfortuble doing this, nor was I aware of any data protection in house so had to pull from the agreement. Didn't feel comfortuble emailing me personal bank insights to a receptionist.
Was never asked why I'd pulled out, no question as to if the service was okay. Was never we able to give any advise as to what should have been done differently.
Positives...fees are fairly low.
Green Β· 13 June 2018
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1/5
GoogleUnprofessional, rude and threating. I'm currently speaking to citizens advice to see if this behaviour can be reported to an ombudsman of any kind. I sincerely hope for my landlord rethinks which agent he uses to represent the property before we have to have any further dealings with them.
Joanna Β· 28 March 2023
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5/5
GoogleGreat service and good value for money. All went very smoothly. Thanks!
Daniel Β· 16 April 2021
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5/5
GoogleAmazing service. The chain was held up by other estate agents not doing their job, so Lorah not only did a great job for me, but kept the chain moving doing the work the other agent should have been doing!! I knew they were great, but when compared to the other agent involved in the chain, their service was above a beyond and totally invaluable!
Justine Β· 13 June 2018
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5/5
FacebookAbsolutely brilliant service, would highly recommend towns and Crawford. Thank Marion and team x
Tony Β· 22 March 2017
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5/5
GoogleThank you to the whole team at Towns and Crawford. They couldnt be more helpful and were always on hand to answer any queries and address any issues. We would highly recommend this company when leasing a property, even the deposit we paid for the flat was returned within a few days of leaving. 5 Stars from us!!
Toni Β· 13 June 2019
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5/5
GoogleWe would like to thank the team at Towns and Crawford for all their help and support during our two year stay in Stapleford. Always keen to help, even when we had a water leak on New Years Day 2019. If you are moving into the Derbyshire/Nottinghamshire area, please give Towns and Crawford a call.
Tony Β· 12 June 2020
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5/5
GoogleThe letting agent is very professional and have been amazing from start to finish with my tenancy. Nothing is too much trouble and their communication and professionalism are second to none. Problems are dealt with swiftly and canβt rate them highly enough.
John Β· 16 April 2022
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1/5
GoogleArgumentative, rude, and unproffessional. As seen in their reply to our original review. You can always tell a companies attitude in their response to negative or positive feedback. Good companies always want to better themselves. No customer ever gets anything from lieing on a review why would anyone do that.
Callum Β· 12 June 2020
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5/5
GoogleWe recently purchased a property that was being sold by Towns and Crawford and was amazed by the amount of work they put in on our behalf as the purchaser. Things such as chasing solicitors and estate agents. They were always very proactive β¦
C Β· 16 April 2021
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5/5
GoogleWhat a refreshing change to have an agent who wants to work in partnership with you to sell your property, rather than taking over the way many do.
Great communication and friendly service that genuinely (and readily) 'goes the extra mile' when needed.
H Β· 12 June 2021
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5/5
GoogleA very positive experience with Towns and Crawford, always friendly and quick to respond to queries. We are very happy in our new rented flat and feel assured if we ever have a problem.
Rachel Β· 16 April 2022
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5/5
GoogleHaving used T&C for both renting my property and subsequently selling it i would highly recommend them. Both Marian and Lorah are very friendly and approachable. They were patient with my questions, and did everything to get tenants in and the property sold quickly and smoothly.
Sally Β· 13 June 2018
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5/5
FacebookHaving used T&C for both renting my property and subsequently selling it i would highly recommend them. Both Marian and Lorah are very friendly and approachable. They were patient with my questions, and did everything to get tenants in and the property sold quickly and smoothly.
Sally Β· 7 February 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.