Trusted Agent profile · Braunton

Phillips Smith & Dunn Braunton reviews

★★★★★ Excellent

96 reviews across 3 platforms

7 The Square, Braunton, EX33 2JD

Phillips's office in Braunton, at 7 The Square, is rated 4.9 out of 5 across 96 reviews on three platforms, including 79 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

5.0 / 5

79

Reviews on Google

This office

Facebook logo

4.2 / 5

16

Reviews on Facebook

Business-wide

Trustpilot logo

1

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Phillips, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Braunton office, from every platform, shown as written. First names only.

5/5

Google

Braunton Phillip Smith and Dunn. I sold a property through this office and what an excellent, professional experience it was. Charles, Vince and Cleeve were so helpful throughout the process and I would not hesitate, in fact they would be the only estate agent I would ever use again. Thoroughly professional throughout and they have my sincerest thanks and best wishes. They truly are a superb office and Vince, Charles and Cleeve make the office what it is an excellent experience.. 9

Rachel · 14 April 2025

Agent replied · 14 April 2026

Hello Rachel, Thank you for your lovely comments. We will make sure to pass this to the team in Braunton!

5/5

Google

A quick thank you to Cleeve and the team at Phillips Smith & Dunn in Braunton, North Devon having just completed on the sale of my property. Right from the initial contact till full completion I was kept fully updated and advised as required. They proved to be always contactable, approachable and friendly whilst maintaining a very professional manner and efficient service. I would not hesitate to recommend them to any potential clients in the future.

Alan · 14 March 2026

5/5

Google

Just had to say a big Thank You to Charles, Cleeve and Vince at the Braunton branch. Selling our house was the easy part, getting it over the line was where this team excelled. Keeping on top of the game and ensuring all parties were kept informed was the key, along with giving the legals a nudge when things seemed not to be happening! Attentive, professional and friendly throughout - highly recommend

Tim · 14 April 2025

Agent replied · 24 December 2024

Hello Tim, Thank you for your kind comments and I will pass your review onto Charles, Cleeve and Vince.

5/5

Google

My partner and I bought a property with PS & D. We worked with Vince who was excellent. We felt like there was good transparency throughout the sale. Had he not sold us our forever home we would not hesitate to work with Vince again

Victoria · 16 December 2025

Agent replied · 15 January 2026

Hello Victoria, Thank you for your lovely review. We will pass on your comments to Vince and we hope you enjoy your forever home!

5/5

Google

I can't praise Phillips Smith & Dunn highly enough. Especially Cleeve Pugsley who handled the house sale for me. From the first phone call to the day of completion he was professional, courteous and friendly. I was kept up to date regularly, either by email or phone call, from Cleeve or another associate. All in all an extremely smooth sale. Would highly recommend.

V · 14 April 2025

Agent replied · 24 December 2024

Thank you so much for your review. I will pass on your kind comments to Cleeve!

5/5

Google

I can't say enough good things about Cleeve and the team at Phillips Smith & Dunn, at the starting point they were more prompt, more honest and more realistic than the other agents in Braunton, communications were always good, when things got tricky we were always kept updated and they went the extra mile, I would 100% use them again.

Jon · 14 March 2026

5/5

Google

We chose Phillips Smith and Dunn to market our property because they were very competitive on commission price, and seemed to genuinely care about getting the best price possible, and showing off our property to the market to the highest possible standards. Their media guy did a fantastic job of showcasing the property, with amazing photographs and a really lovely video tour. Throughout the selling process Charles and Cleeve showed unwavering dedication in doing everything they could help us through some very challenging moments. They also worked extremely hard to get the price we wanted, and after we had secured an acceptable offer they continued to offer exceptional levels of support to us until the sale completed. I would have no hesitation in recommending Phillips Smith and Dunn to anyone looking to sell their property.

DAVID · 25 December 2025

Agent replied · 15 January 2026

Hello David, Thank you for your amazing review! I will make sure to pass on your comments to both Charles and Cleeve.

5/5

Google

Phillips Smith & Dunn in Braunton were very professional and quick to respond to my initial enquiry for a valuation. Pictures and profile of my property were submitted immediately and the property was online and being marketed within 24 hrs. Phillips Smith & Dunn were also by far the best value and achieved a very close to asking price in a difficult market. Vincent & Cleeve have dealt efficiently with the sale from the offer stage until successful completion acting as a very affective communication channel between buyer and solicitors making for a smooth sale. I wouldn’t hesitate to recommend there services.

Paul · 14 April 2024

Agent replied · 24 August 2024

Hello Paul, Thank you so much for your kind words. Have a lovely day.

5/5

Google

We would thoroughly recommend Phillips Smith & Dunn, the staff are genuine, polite and kind. Cleeve and the team remained calm, professional and friendly at all times through the stressful process of selling and buying houses. The communication by Cleeve was fantastic throughout and we would happily use Phillips Smith & Dunn’s services again.

Zoe · 14 April 2025

Agent replied · 24 December 2024

Hello Zoe, Thank you so much for your kind review. I will pass on your comments to Cleeve and the team.

5/5

Google

Highly recommend this agency, all the staff were so friendly and helpful! I cannot, however, praise one member of staff enough. Vince Brock went above and beyond to sell my property, keeping me updated and chasing wherever possible. All credit to him and the team, thank you so much!

Jan · 14 April 2025

Agent replied · 24 August 2024

Hello Jan, Thank you so much for your lovely review. I will make sure to pass this on to our Braunton Team and Vince. Have a great day.

5/5

Google

I have just sold a property through the Braunton branch of Phillips Smith & Dunn and I am delighted with the service that Charles and the team provided. They were helpful, communicative and knowledgeable and I felt confident in following any advice proffered. Would highly recommend.

Julie · 3 April 2025

Agent replied · 14 April 2026

Hello Julie, Thank you for your kind review, I will make sure I pass this on to Charles and the team!

5/5

Google

Fantastic and professional service from Charles and the team at the Braunton office. They kept us regularly informed of properties coming to the market and were a pleasure to deal with during the negotiations on the purchase of our property.

James · 12 April 2025

Agent replied · 15 January 2026

Hello James, Thank you for your great review! It was a pleasure dealing with you too.

5/5

Google

Charles Cleeve and Vince were so helpful and made the whole moving process so much easier, they were regularly in contact with us with updates and progress reports. We found them very easy to deal with and I wouldn’t hesitate to recommend them.

Roger · 27 February 2025

Agent replied · 14 April 2026

Hello Roger, Thank you for your lovely comments. I will make sure I pass them onto the team!

5/5

Google

I can thoroughly reccomend using Phillips Smith & Dunn Braunton for purchasing and selling. After sales service is outstanding and best by far i have come across over many years of selling and buying. Many thanks to Vince who has gone above and beyond with keeping me informed and finding out information for me and to Charles for his patience.

Linda · 14 April 2024

Agent replied · 1 January 2024

Thank you Linda for a lovely review. I will pass your kind words to the team.

5/5

Google

We recently sold my Nan’s house with Phillips Smith & Dunn and they were excellent to work with. We live over four hours away and they kept us updated throughout the sales process. We actually sold the house extremely quickly. I’d highly recommend using them if looking to sell your house. Big thank you to Charles, Vince and the team

Andrew · 14 April 2024

Agent replied · 1 January 2024

Hello Andrew, Thank you so much for your lovely review. I will make sure I pass on your comments to the team in Braunton.

5/5

Google

My wife and I recently had contact with Phillips Smith and Dunn when we moved to Braunton from West Wales, buying a property being marketed by this company. The video showed the house to its very best potential and advertised on national websites. From the outset the staff were friendly and helpful guiding us through to a successful transaction in quick time. Visits to the property were arranged smoothly for us at our convenience given the distances involved. They took the stress out of things. Fees were much as the industry standard and on this occasion very well earned. Estate Agents don't always get a good name. That is a shame when an organisation such as Phillips Smith and Dunn here in Braunton operates to such a high standard. From start to finish they have impressed us. They certainly led us to write this glowing review. We had no contact with them before now. We didn't know anyone there prior to coming to live in this lovely town. We do now !! Thank you all very much.PositiveResponsiveness, Quality, Professionalism, Value

Robin · 25 August 2022

Agent replied · 6 July 2023

Hello Robin, Thank you so much for a kind and detailed review. This showcases our efforts to always deliver the best customer service possible. If you ever need anything please let us know. Have a great day.

5/5

Google

Charles was excellent at navigating the ups and downs of buying a house during Covid times. He went way above the call of duty chasing absent solicitors and counter-parties to help close the purchase of our house. He was available consistently and would provide time updates even on his days off! We couldn't have asked for a more dedicated and attentive estate agent who without his help we'd likely still be in conveyancing. Thank you to the Phillips Smith & Dunn and Charles!PositiveResponsiveness, Professionalism

Joseph · 25 August 2022

Agent replied · 6 July 2023

Hello Joseph, Thank you for your kind comments. I will pass this on to Charles and if you ever need anything please do not hesitate to ask. Have a great day.

5/5

Facebook

We sold our house with James Fletcher from the Bideford branch, I can’t recommend him enough, he is enthusiastic, dedicated and always there to answer your calls and keep you informed with everything going on, my husband and I have dealt with a lot of estate agents before deciding to sell with Phillips Smith & Dunn and none of these agents have anything on the professionalism and service we received from PS&D. As a construction company ourselves we are disappointed that we will not be able to sell our future projects with James as we have now moved out of North Devon. Thank you James, you were fantastic. Highly recommended. Claire and Danny Barnes.

Claire · 4 April 2022

Agent replied · 23 May 2026

Thank you Claire for your kind words. It's been a pleasure working with you - wishing you all the very best for the future. James

5/5

Google

Charles and his team at PS&D handled our recent house sale. Their service was first class (as always). Highly recommended.

Sean · 19 July 2025

Agent replied · 15 January 2026

Hello Sean, Thank you for your kind review. I will send this over to Charles and the team!

5/5

Facebook

Sold our house with James Fletcher at Phillips Smith & Dunn it sold very fast with alot of interests and we were kept up to date with all viewings and offers unfortunately the house fell through first time but James was quick to get it back on the market and sale agreed again with in 4 days. We can't thank the team enough for the help and the support we have had and I would highly recommend for anyone's house sell. Supportive and Professional agents.

Sophie · 1 September 2021

Agent replied · 23 May 2026

Hi Sophie, Thank you very much for the kind review. James has enjoyed selling your property. Best wishes PS&D team

5/5

Google

The team at Braunton delivered a friendly professional service when helping us with the purchase of our new house. Communications were excellent and actions were prompt. I always felt that we were in good hands when talking with all the members of the team even when dealing with the inevitable ups and downs of the whole moving process. I would fully recommend Phillips Smith and Dunn to others, looking for a friendly reliable service.

Rob · 6 July 2022

Agent replied · 6 July 2023

Hello Rob, Thank you so much for your kind remarks. If you ever need anything please do not hesitate to get in touch. Have a great day.

5/5

Google

I purchased my house from psandd some 18 years ago and had a good experience then. I have to say Vince made my selling experience very easy. My house sold really quickly so the burden of viewings for Vince and the team was minimal, but the …

Neil · 14 April 2024

Agent replied · 29 October 2023

Hello Neil, Thank you very much for your lovely review and we are glad we could help you 18 years ago and now. Have a lovely day.

5/5

Google

PSandD have been really helpful both before, during and after the purchase of our dream home in Braunton. Vince, Charles and Cleeve are all friendly, accommodating, knowledgeable and fonts of information. Thank you all 🤩 …

Kate · 14 March 2026

Agent replied · 14 April 2026

Hello Kate, Thank you very much for your kind review. I will pass on your comments to the team.

5/5

Google

We had a wonderful service from Charles and his team. His communication with us at all stages was professional and prompt. We were kept fully informed at all times. He found us an appropriate buyer who was in a position to proceed fairly …

Tim · 14 April 2024

Agent replied · 29 October 2023

Hello Tim & Heather, Thank you for your lovely review. We will pass on your comments to Charles & the team.

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Questions about Phillips Smith & Dunn Braunton

How many reviews does Phillips Smith & Dunn Braunton have?

Phillips's Braunton office has 96 reviews across three platforms: 79 on Google, 16 on Facebook (across the whole business), 1 on Trustpilot (across the whole business).

What is Phillips Smith & Dunn Braunton's rating?

Phillips Smith & Dunn Braunton is rated 4.9 out of 5 across all 96 reviews, and 5.0 out of 5 on Google from 79 reviews.

Has Phillips won any awards?

Yes. In The Trusted Agent 2026 awards: Phillips, Braunton won Trusted Agent.

Where is Phillips's Braunton office?

Phillips Smith & Dunn Braunton, 7 The Square, Braunton, EX33 2JD.

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