Every review we hold for the Bramley office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI wish I could give zero stars. This is by far the worst company I’ve ever rented from. They are completely unresponsive to messages and show no concern for tenants’ interests.
During our tenancy, we reported a broken tap and a severely damaged outdoor fence. They sent a contractor who confirmed the repairs were necessary, but nothing was ever done. No follow-up, no communication, no repairs.
When we moved out, however, they were quick to try and claim money for alleged damages. I didn’t dispute it because I just wanted my deposit back. They didn’t even carry out the end-of-tenancy inspection until two weeks after we had vacated the property.
To make matters worse, they’re not even based in the UK, their main business appears to be in Spain which is their main focus.
Avoid this company at all costs. Save yourself the stress and choose a reputable agent instead.
Liz · 13 December 2025
★★★★★ 1/5
GoogleI’ve been dealing with QPS for 5 years, and I have never seen such a lack of professionalism in any company I’ve worked with.
Their communication is practically non-existent, most emails go unanswered. They expect a lot, but when you have a request or a question, they won’t even acknowledge it.
They’re unable to agree on simple appointments, or worse, they send out a technician without consulting you at all.
The staff’s attitude is unbelievably careless and condescending, and it's become completely unacceptable.
Honestly, if you can avoid them, do so, this company is not worth the frustration.
Judit · 13 September 2025
★★★★★ 1/5
GoogleI’ve been with QPS for 5 years, and I have never encountered such a shocking level of professional incompetence anywhere else.
Communication is virtually non-existent, they rarely respond to emails, if at all. Their expectations are sky-high, yet they don’t even bother to reply when you reach out with a request.
They’re incapable of scheduling an appointment properly, or they send out technicians without any prior notice or agreement.
The attitude of the staff is unbearably arrogant and dismissive, it has reached an intolerable level.
If you have the choice, stay far away from QPS
P · 13 September 2025
★★★★★ 5/5
GoogleI was very impressed from the beginning.
I had the keys to my house in my hand within 5 days after viewing the property. There was no hassle whatsoever. Everything was communicated very well and very clear.
Thanks a lot QPS very grateful
Alastair · 19 April 2019
★★★★★ 1/5
GoogleAvoid Avoid Avoid! The good reviews on here are trying to hide the bad ones. We have been with QPS for over 2 years now, they have been so terrible at every turn. They will find any way possible to get money from you. They are very hard to get out to fix problems with the property. They are clearly understaffed. They go against their word, have attended the property without notice and are generally very unhelpful people.
Update: We appealed against their ridiculous ‘cleaning’ and ‘repair’ charges, and we were awarded almost all of it back.
S · 18 April 2020
★★★★★ 5/5
GoogleI recently began letting with QPS, Emma (my agent) went to great lengths for me, as my situation was pretty dire, and has been really helpful, acted quickly when problems have arisen and coped well under massive pressure which came with my property!
I have been with a few agencies and my agent has been the best out of my 11 years renting, I don't feel like a cash cow and I don't feel like I can't say something, it's been a relief dealing with this company. Highly recommended.
TONI · 31 July 2018
★★★★★ 5/5
GoogleI have rented my property with QPS for 8 years now. The property has never been empty and appropriate tenants have always been found quickly. The inspections on the properties are excellent, providing full written reports and photos. I receive prompt rent payments and statements via email. I use QPS maintenance service for any problems as it is fair priced and works are carried out quickly.
I am now in the process of selling the property with QPS, who took many viewings/offers and has sold within 4 weeks. QPS also arranged for a quote for legal cover and have been excellent in communicating with me so far. I would highly recommend this agency to perspective landlords.
Natalie · 13 April 2017
★★★★★ 4/5
GoogleI have used QPS Homes for the last 5 years
The staff and the service provided is always good and very fair considering other agents.
I have been a tenant and a landlord so consider myself to know a good agent when I see one.
I have given 4 stars instead of 5 as there is always room for improvement.
I would recommend
V · 2 March 2019
★★★★★ 5/5
GoogleGood agents
I was a tenant on a job location and this agency helped me throughly. I called at early morn or late at night and they would answer and get a resolution to repairs fast. They always dealt with my request fairly and Was reasonable on the check out. Happy tenant!
Shayan · 2 March 2019
★★★★★ 5/5
GoogleI've been using QPS Homes for over 8 years now. From buying properties to managing my portfolio they have always gone the extra mile.
Exceptional service, always polite and respond to any queries in a timely manner. All the paper work is spot on! I can't recommended QPS enough 5 stars!
Rohit · 13 April 2017
★★★★★ 5/5
GoogleI have been renting with QPS for 3 years and the girls in the office are great, always helpful and everything is handled fast, some of the reviews on here worried me but they are nothing like my experience
Sally · 28 August 2021
★★★★★ 1/5
GoogleThe reason tenants are wary of agents. Zero use when issues arise and will fleece you. Avoid!
Handed me a dirty flat to start with - carpet covered in black dust, oven filthy, floor damaged. Refused to sort but assured me this would be …
J · 2 March 2019
★★★★★ 2/5
GoogleLast year they couldn't sell my maisonette in two months time while other agent sold it in 2 weeks. They are extremely cheap though, but I guess you get what you pay for... Also be careful with their contract, you need to let them know 8 …
Matas · 13 April 2017
★★★★★ 5/5
GoogleBoth me and my sister were selling our home, QPS handle the process efficiently from cradle to grave. They also helped us find a new property and deal with all the paperwork. Will definitely work with them again and it's goes without saying always recommend them
Faiza · 13 April 2017
★★★★★ 5/5
GoogleHaving used QPS Homes to let my flat, not only was I impressed with how quickly they found tenants (and at the advertised rate) but also with how easy and straight forward the whole process was. As a first time landlord I had been slightly …
Toby · 13 April 2015
★★★★★ 5/5
GoogleGreat experience using this agents which makes a change. Very quick at dealing with issues during my tenancy, friendly staff and very helpful when seeking advice.
Would definitely use again if I move back to the area.
Charlie · 2 March 2019
★★★★★ 5/5
GoogleQPS have been managing my properties for the past 12 months and I have absolutely no complaints. They resolve issues quickly and efficiently; nothing is too much trouble.
Chris · 28 August 2021
★★★★★ 5/5
GoogleQPS sold my house a few months ago and I cannot fault the service. The house sold quickly and I was kept fully up to date with the progress. Would recommend for a fast, efficient and professional service.
Natalie · 20 April 2017
★★★★★ 5/5
View AgentsQPS Homes
QPS Homes found a suitable tenant straight away to rent my property. The team provide regular reports and photos making sure the property is well maintained, and communicate and deal with any issues swiftly.
I highly recommend them.
Lisa · 5 March 2017
★★★★★ 1/5
GoogleOnly given it a 1 star because I can't give it none. Absolutely non existent service. Abysmal customer care and never someone to speak to, even in an emergency.
Andrew · 18 April 2021
★★★★★ 5/5
GoogleAs a landlord I have used QPS on numerous occasions, they offer a great service, deal with requests speedily and the communication is exactly what I need. Hassle free would definitely recommend
Jodie · 20 April 2019
★★★★★ 1/5
GoogleQPS were intially helpful and friendly, but then demonstrated very poor ethics by continuing to carry out viewings on the property after my offer had been accepted. Very disappointing and frustrating.
Daniel · 19 April 2019
★★★★★ 5/5
GoogleI have used QPS homes to rent a property. I was very impressed and happy with the service provided. The property was in an excellent condition and help was always available. …
Swati · 13 April 2015
★★★★★ 5/5
GoogleUsed QPS for the 1st time and was very happy with the service, no issues with my rental and offer very good prices. Would use again and recommend
Steven · 2 March 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
