5/5
Liam was very personable
Liam was very personable, and did his job to a very good standard.
Trusted Agent profile · Bracknell Forest
Verified
★★★★★
1,966 reviews across 3 platforms
11 County Lane, Warfield, RG42 3JP, Bracknell Forest, RG42 3JP
Prospect's office in Bracknell Forest, at 11 County Lane, is rated 4.7 out of 5 across 1,966 reviews on three platforms, including 94 Google reviews rated 4.9.
94
Reviews on Google
This office
35
Reviews on Facebook
Business-wide
1,837
Reviews on Trustpilot
Business-wide
Every review we hold for the Bracknell Forest office, from every platform, shown as written. First names only.
5/5
Liam was very personable
Liam was very personable, and did his job to a very good standard.
4/5
Thanks Saffron and the Team!
I had two issues, a bath that wouldn't drain and an immersion heater that wouldn't heat. On direction from Saffron at the Prospect team I raised both incidents on their system and she helped manage them along and kept me in touch with progress. The latter issue was fixed before 9am the following day, the other took a little longer, but was resolved excellently!
5/5
Charlie was brilliant from start to…
Charlie was brilliant from start to finish, so helpful and patient, guiding me through the application process,
5/5
Charlotte M from Prospect showed me…
Charlotte M from Prospect showed me round a number of properties & was always knowledgeable of what she was shopwing me, as well as pointing out many things i should be thinking about, but had not considered.
5/5
Very Helpful
Found a property through rightmove, Kurt was very helpful sorting out all of the details for us.
5/5
Sasha was so helpful
Sasha was so helpful. She was very thorough and efficient and was a pleasure to deal with.
5/5
Both Aiden and Mitchell were excellent…
Both Aiden and Mitchell were excellent in their support. Made the tough process so much more bearable.Thanks Chaps.
5/5
Good communication and support
Good communication and support, very efficient service. Thanks Elliott, Callum, Chira and team from a very happy landlord
5/5
Our interactions with Bernadette Martin & Prospect
Our interactions with Bernadette Martin
5/5
We rented through prospect and were…
We rented through prospect and were very happy. Especially with Julie Jacobs who helped us during a particularly difficult time. Julie and the landlord ensured there was much flexibility in our tenancy when we were not sure whether we were going to purchase our onward property. This helped allay significant amounts of anxiety. We are very satisfied. Thank you
5/5
Charlotte Morgan ,Senior Client Manager
5/5
Great service.
We have successfully let our property through Prospect for 7 years now with 4 different good tenants. We have never had more than a week without a new tenant and contract negotiations have always been very professional. Agnese Rees has managed our property for the last couple of years or so and always been very efficient and reliable providing great service.
1/5
Prospect are terrible
Prospect are terrible. They are a bunch of crooks who charged fees for things that were not justified We rented a property via ‘Prospect’ years ago - they tried charging us for a mole problem the rental property had.We were warned by a local cleaner when we moved in that prospect we’re bad … we should have listened!
5/5
Great service from Beth & the team
Thanks to the team at Prospect for a great service throughout, from pre-sale to exchange. Beth did a great job clearing some of the hurdles during the conveyancing process and kept everyone in the loop throughout. If you're looking to sell your house in Warfield, Prospect are the ones to work with.
5/5
Although I ended up buying through…
Although I ended up buying through another agent, I had a few dealings with Beth in the Warfield branch who I found extremely efficient - she was always sending me over properties that fit my criteria! She also was the only agent that actually helped me in regards to my mortgage and introduced me to Nish who sorted me one quickly. Thanks again!
5/5
Excellent customer service from Sasha…
Excellent customer service from Sasha Allen at Prospect. I am very pleased!! Thank you Sasha.
5/5
Excellent customer service from Sasha Allen, helped explain my tenancy rights in a tricky and unique situation.
Excellent customer service from start to finish, Especially towards the end of the tenancy where I needed legal advice and a professional opinion regarding a situation my landlord had put upon me. Really impressed with the advice from Sasha Allen, who went above and beyond in order to help me in my situation.100% would reccomened and will use them again in the future.
1/5
Really bad
Really bad, the house wasn't ready on the moving day (stated by contract) leaving me and my family looking for an hotel, that we had to paid our-self. When we finally moved in the house we find out that there is not not tumble dryer, despite the confirmation from their agent on the viewing day and despite the inventory report... DONT rent or buy through this agency.
5/5
Sale of property in Yateley - brilliant!
We cannot praise highly enough the service we have received from the Sandhurst branch of Prospect Estate Agents. Not a straightforward sale, with plenty of hiccups along the way, but nothing has been too much trouble. We have been kept fully informed at all times and have had a constant stream of viewings leading to a successful sale. Would use again without question, superb service!
5/5
For Hasslefree Stay
Has always used their services during our moves within UK. Currently the existing property is being managed by them so absolutely hassle free stay. Our manager is Beckie Baxter and she is absolutely fantastic. Always responsive and helpful, good turnaround time with the issues you may have, liased well with us and the landlord. Highly recommended the services !
5/5
After 6 months of failure when selling…
After 6 months of failure when selling our flat using another agency, we join Prospect and after 2 weeks our flat was sold! Ross and many others were very helpful through the sale process and were always on top of things and available for any questions me and my partner had. Very happy that we used this agency!
5/5
Very helpful
Sasha Byrne takes good care of my property, she is helpful when answering all kinds of queries, she also proposes solutions when tenants have requests that might be a little bit of unwanted requests.Prospect also offers a good reference evaluation to avoid problematic tenants and a comprehensive rent protection that provides peace of mind.
5/5
I have been Dealing with Prospect for…
I have been Dealing with Prospect for almost 4 years now and it has been nothing but a great experience. Initially Georgia and Currently Gemma since about 2 years now have been very reactive and helpful to all our issues which we have raised so far. Gemma always hears our problem patiently and tries to resolve for us.
5/5
Beckie Baxter has been very helpful and…
Beckie Baxter has been very helpful and responsive for any queries regarding our tenancy. Would recommend!
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