Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
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5/5
GoogleWe had an excellent experience with Specialist Letting Agency and highly recommend their services. Their proactiveness, efficiency, and dedication were evident throughout our entire letting process. The teamβs in-depth knowledge of the letting business, combined with their professionalism and integrity, made everything seamless and stress-free.
A special thank you to Carl, whose timely communication and support kept us informed at every stage. His attention to detail and commitment to excellent service truly stood out.
We appreciate the outstanding service and look forward to working with them again in the future.
Thank you,
Olafusi & Elizabeth
OLAFUSI Β· 27 February 2025
Agent replied Β· 16 April 2025
Thank you for your kind review. We are pleased that you were happy with the service we provided. We hope you are happy in your new home.
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5/5
GoogleI rented with Specialist Lettings for over a decade and I wish to recommend them without reservations. I was looked after at every stage. When anything needed fixing it was done immediately and with care. They treat tenants with respect and care. They are very flexible and work with you when appointments may need to be booked. My landlords were really wonderful too and I feel that Specialist Letting makes a point to work with good landlords. Having seen how other companies operate, especially with regards to tenants, Specialist Letting trully stands out ahead of any other company I have had experience with. I would choose them over any other company, and as a tenant, I would prefer to rent a property they manage, over any other. Thank you Specialist Letting, I am grateful for all you have done for me over the years.
Marty Β· 26 February 2026
Agent replied Β· 26 March 2026
Hi, thank you for your kind review. We are pleased that you were happy with the service we offered. Thank you for being a great tenant. May we wish you the best of luck in your new home.
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5/5
GoogleCannot recommend Carl and the team enough for their services and ease of renting with them. For my first time they went above and beyond and were always happy to help and a call or text away. Excellent communication and a more than friendly approach.
RShaylor Β· 31 August 2025
Agent replied Β· 29 December 2025
Thank you for your kind review. We are pleased you were happy with the service we provided. We wish you the best of luck for your future.
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5/5
GoogleIn the year and two months I rented from Carl and the team, I never had an issue they couldnβt solve. One phone call and half of Dorset was at the door ready to help! I highly recommend them and wish you all the best in the future.
James Β· 17 November 2024
Agent replied Β· 9 November 2024
Thank you for your kind review. We are glad you were happy with the service we provided. We wish you the best of luck for your future.
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5/5
GoogleHighly recommend renting from SLA.
Andy and Karl are lovely, on it and nothing is an issue. If any problems they are out the same day coming up with resolutions or getting people out to fix issues.
They are on-time, great with communication and genuinely kind and lovely guys.
I have rented from a lot of companyβs and never could I ever write a positive thing about any of them.
SLA are fabulous and would highly recommend either to rent from or let your house out to them.
Excellent service ππ»
Storm Β· 18 October 2024
Agent replied Β· 23 October 2024
Many thanks for your kind review. We are glad you were happy with the service we provided for you. We wish you and your family the best of luck in your new home.
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5/5
GoogleAbove and beyond! never had such a supportive and responsive experience. Made me feel like a priority in any situation with immediate response and solutions. Anything I questioned they would work with me friendly and very professionally to understand to make sure everything was clear and in order for a smooth and easy process! This team works for the best interest for everyone involved.
KDucky Β· 14 May 2025
Agent replied Β· 29 May 2025
Many thanks for your kind review. We are glad that you were happy with the service we provided. We wish you the best of luck.
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5/5
GoogleKarl and Andy are exceptional letting agents who have provided great support since we began renting a house through them. Whenever an issue arose, they were immediately available to discuss it and kept us updated on the progress until it was resolved quickly. Both are caring, friendly, and professional. I highly recommend them.
Simon Β· 18 October 2024
Agent replied Β· 23 October 2024
Hi Simon. Thank you for your kind review. I'm glad you were happy with the service we provided. Thank you for being great tenants and we wish you the best of luck in your new home.
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5/5
GoogleJust the best for tenants and landors!!!
Varvara Β· 26 February 2026
Agent replied Β· 26 March 2026
Thank you for your kind review. We are pleased you were happy with the service we provide.
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5/5
GoogleI rented with specialist letting agency for 2 and a half years and they were great
Daisy Β· 29 November 2025
Agent replied Β· 26 March 2026
Hi Daisy. Thank you for your kind review. We are pleased that you were happy with the service we provided. May we wish you the best of luck in your new home.
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5/5
FacebookHighly recommend renting from SLA.
Andy and Karl are lovely, on it and nothing is an issue. If any problems they are out the same day coming up with resolutions or getting people out to fix issues.
They are on-time, great with communication and genuinely kind and lovely guys.
I have rented from a lot of companyβs and never could I ever write a positive thing about any of them.
SLA are fabulous and would highly recommend either to rent from or let your house out to them.
Excellent service ππ»
Storm Β· 23 September 2024
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5/5
GoogleWhat a great team these guys make!
Andy and Carl are not only agents, they're landlords too. They know the problems because they have the same issues to deal with that we do.
Myself and two colleagues had 3 properties in the area for 15 years. Although SLCA only acted for two of them, whenever there was a problem with the 3rd one, they stepped up to help. It was never too much to ask and you always got what you asked for - no trouble.
I can't recommend them enough!
Jean Β· 20 June 2024
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5/5
GoogleCarl and Andy have now helped me with 2 of my rental properties to arrange contracts and source tenants and they have been fantastic on both occasions. Really good guys who know what they're doing and always go above and beyond. I cannot recommend them enough!
Ricky Β· 26 March 2023
Agent replied Β· 31 May 2023
Hi Ricky. Thank you for your kind review. We are pleased we are meeting your expectations and that you are pleased with the level service we give to you.
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5/5
GoogleSpecialist lettings Agency were my first property Agent when I arrived the UK, and they are the best so far. They really gave me soft landing and great impression,very humane and have a deep taste for excellence. Yet to find any other like them.π β¦
Mabel Β· 26 March 2023
Agent replied Β· 31 May 2023
Hi Mabel.Thank you for your comments and we wish you the best of luck in your new home.
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5/5
GoogleI cannot recommend these guys enough! Carl and Andy have honestly been spot on, also super patient and helpful with me being new to property lettings. Theyβve helped me from start to finish with documents and background checks for my new β¦
Sam Β· 22 April 2023
Agent replied Β· 31 May 2023
Thank you for your kind review. I'm glad your pleased with the service we have provided. We wish you the best of luck with your property lettings.
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2/5
GoogleI have rented with them and from the beginning there have been many obstacles. Very old and dilapidated house even so, I who dedicate myself to interior design and handyman have repaired and re-designed the interior, painting and fixing every flaw that the house had, such as the interior insulation of the ..chimney, and later covered. windows and lintels cracked and in very bad condition or paint and walls cracked and very dirty from time.
Comprehensive reform of everything and facelift. after this a new and clean house was left. They didn't pay me for the paint, or the material, much less the week I spent with three people doing the job. after I gave the notis the house was rented in a few days. they did not even say thank you.
Mario Β· 31 May 2022
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5/5
GoogleSpecialist Letting Agency have an amazing service. They immediately respond to concerns whenever you raise them.We have rented a property with them for a year and they have provided professional services. Would definitely recommend them.
Nyasha Β· 26 March 2023
Agent replied Β· 31 May 2023
Thank you for your review. We are glad we met your expectations and we wish you the best of luck in your new home.
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5/5
GoogleWe rented with SLA for nearly 2 years and had a 5 star service from start to finish, if we ever need to rent a property again they will be first on my list
Carley Β· 26 March 2023
Agent replied Β· 31 May 2023
Hi Carley, I'm glad you were happy with the service we provided and we wish you the best of luck in your new home.
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5/5
GoogleI have been dealing with them for more than 4 years and they are the best. Very honest, supportive and professional. Many thanks Carl
Hany Β· 26 March 2022
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5/5
GoogleHonestly I couldn't recommend this company enough. I started renting a property from them a little over one year ago. When viewing the property they were honest and completely reliable. The process of move in became a breeze with how professional they were in handling the fees etc. Throughout my tendency they were always at hand whenever something needed to be discussed about the property. They were always understanding and they made sure they helped us straight away.
Overall a wonderful company that needs more recognition. I couldn't recommend them enough.
Beth Β· 1 June 2019
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5/5
GoogleAndy and Carl have been amazing from the start of our tenancy to the end of it,any problems we had were sorted out straight away,easy to contact,relaxed feeling between agent and tenant,best I've ever dealt with,thanks again to you both,Andy and Mel βΊ
Jabbathakut Β· 16 April 2024
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5/5
GoogleI used SLA for 5 years to rent my house whilst I worked abroad and they were brilliant. Great communication and no fuss, all issues were solved promptly, keeping my tenants happy. I would definitely use them again if I rented my house out, I could not recommend them enough.
Luke Β· 26 March 2023
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5/5
GoogleExcellent company to deal with. I wanted to rent out 2 properties 1 in the poole area and the other in Bournemouth so contacted specialist Lettings and i have never looked back, unlike the previous agency i used i never receive any unexpected fees and i am always kept well informed regarding anything i need to know about.
Vincent Β· 1 June 2019
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5/5
GoogleI had an excellent collaboration with SLA and I have always felt well taken care of as a tenant. They were very approachable and if there were any issues, they sorted them quickly and efficiently.
Madalina Β· 26 March 2023
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2/5
GoogleI have rented with them and from the beginning there have been many obstacles. Very old and dilapidated house even so, I who dedicate myself to interior design and handyman have repaired and re-designed the interior, painting and fixing β¦
Mario Β· 26 March 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.