Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOutstanding Service from Derek J Rolls Estate Agents, Especially Danielle
We have now bought two properties through Derek J Rolls Estate Agents, our first eight years ago, and most recently our new home last week, and the experience has been exceptional both times. Their service is consistently fantastic: genuine, transparent, and always clear.
A special thank you goes to Danielle, who truly went above and beyond for us. Her communication was impeccable, and she was always one step ahead, chasing what needed to be chased and keeping everything moving. At times it felt like she was the only one in the entire process doing things exactly as they should be done.
The whole team delivers a level of care and professionalism that is rare to find. We felt supported from start to finish, and we wouldn’t hesitate to recommend them to anyone looking to buy or sell a home.
Elena · 18 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words, Elena!
It was a pleasure working with you eight years ago, and certainly again this year. I’m thrilled to hear that your experience with us has been so positive both times.
I really appreciate you taking the time to share your experience and for recommending us. It truly means a lot.
Wishing you many happy memories in your new home!
★★★★★ 5/5
GoogleMartin and Danielle were fabulous from start to finish when we brought our property.
They listen to what we wanted and needed from a home and found us the perfect home.
No spam auto emails of every listing, personal and professional.
We were kept up to date at each step.
If we ever decide to sell we will for sure use Derek Rolls.
Stephanie · 15 February 2026
Agent replied · 16 April 2026
Hi Steph,
Thank you so much for your kind words - it really means a lot to us.
We’re so pleased we could help you find the perfect home and that you felt supported and well-informed throughout the process.
Wishing you every happiness in your new home, and we’d be delighted to help again in the future.
★★★★★ 5/5
GoogleWhat can I say, the team are just fantastic. When buying our first home it has been very stressful, with issues with mortgages and people in the chain. But the team kept in contact throughout the process and always found a solution to any problem. There is no hard selling or pressure, so from a buyers point of view they are fantastic. Will certainly use again in the future but it may be in 20years time as we are certainly not planning on moving!
Thanks again
Ben and Lucy
Ben · 5 August 2025
Agent replied · 13 November 2025
Hi Ben & Lucy,
Thank you so much for your lovely review. We definitely had a few hurdles along the way, but we’re so pleased we got there in the end! It’s been a pleasure helping you secure your family home, we hope you’ll be very happy there.
All the best guys!
★★★★★ 5/5
GoogleA big thanks to Danielle and Martin and the team, they helped us successfully buy our new home despite lots of obstacles with our sale. They were always really helpful and positive throughout the process with excellent communication, I would definitely recommend.
Katie · 15 December 2025
Agent replied · 16 April 2026
Hi Katie,
Thank you so much for your kind feedback!
We’re delighted to hear that you felt supported throughout the process, especially with the obstacles you encountered along the way.
We really appreciate your recommendation and wish you all the best in your new home!
★★★★★ 5/5
GoogleThe team at Derek J Rolls were incredible. They helped us secure our home and sell our home. The process was not straightforward but when things got challenging they rallied and all worked tirelessly to make sure we got our sale and our purchase over the line. They kept in contact throughout and I can't thank them enough. Such a personal service, I would really recommend them.
Sophie · 18 March 2026
Agent replied · 16 April 2026
Hi Sophie,
Thank you so much for your lovely review!
We’re so pleased we could help you secure your new home while also supporting the sale of your previous one, especially as we know it wasn’t the most straightforward process.
It really means a lot to hear that you felt supported throughout, as keeping in close contact and helping things progress is exactly what we aim to do.
Thank you again for your recommendation, and we wish you all the very best in your new home!
★★★★★ 5/5
GoogleI would recommend Derek J Rolls to anyone. I bought my first home through them and they were excellent from the first viewing right to the very end. The agents were friendly, reliable and fought hard to get the job done as efficiently as possible. I will certainly be using them in the future for selling my properties.
Molly · 9 April 2026
Agent replied · 16 April 2026
Hi Molly,
Thank you so much for your kind words!
We’re thrilled to hear that you had such a positive experience with us. It really means a lot to the team to know our efforts to make the process smooth and efficient are appreciated.
Wishing you all the very best in your new home!
★★★★★ 5/5
GoogleCouldn’t fault the experience we received, it was truly amazing. Chris was fantastic, but equally everyone at Derek Rolls was so helpful and supportive to us. We couldn’t thank you enough, you made buying our first home so lovely!
Georgia · 20 March 2025
Agent replied · 13 November 2025
We're so happy we helped you with get onto the property ladder Georgia! So looking forward to seeing what you've done with the place :)
All the best to you both!
The DJR Team
★★★★★ 5/5
GoogleFantastic services, very clear and effective communication. Thank you for helping me to buy my first property! Danielle and Martin have been extremely helpful and professional.
Would absolutely recommend them!
Anna · 9 April 2026
Agent replied · 16 April 2026
Thank you so much Anna for your kind words and for taking the time to leave a review.
We’re delighted to hear that you were happy with the service and communication throughout your first property purchase!
Congratulations on your new home, and thank you for your recommendation - it means a great deal to us.
If you ever need anything in the future, we’re always here to help.
★★★★★ 5/5
GoogleI have now sold 2 properties through Derek rolls estate agents & they have been fantastic both times. Although we had experienced issues with the chain the team found solutions & kept us informed at all times.
No doubts I will be using again in the future.
Sam · 23 October 2025
Agent replied · 13 November 2025
Sam, thank you so much for your kind words!
We really appreciate your trust and look forward to assisting you again in the future!
★★★★★ 5/5
GooglePleasure dealing with Derek J Rolls for the purchase of our new home. Kept us in the loop with everything, nothing was too much trouble. Would absolutely recommend them ☺️
Penny · 15 February 2026
Agent replied · 16 April 2026
Hi Penny,
Thank you so much for your lovely review!
It was a real pleasure - Wishing you lots of happiness in your new home!
★★★★★ 5/5
GoogleEven though the housing market was quite slow in 2023, Derek Rolls found a buyer for my flat and kept everyone on board throughout. The whole process was quite complicated and I would especially like to thank Martin for all his work in bringing this to a successful conclusion.
Geraldine · 13 November 2024
★★★★★ 5/5
GoogleWe can highly recommend Derek J Rolls estate agents. Martin was friendly, helpful and informative at every stage during the process of selling our house. Very professional and knowledgeable, a real pleasure to do business with. Many thanks
Lisa · 14 August 2023
Agent replied · 11 June 2024
Many thanks for your Kind words Lisa, it was a pleasure.
★★★★★ 5/5
GoogleWe would absolutely recommend the team at Derek Rolls. We’ve used them twice now, plus my family have used them multiple times and we’ve always got an amazing service. Everyone is really friendly, highly organised and proactive. They really helped ensure the process went smoothly. Thank you so much!
Jemma · 20 April 2025
Agent replied · 18 June 2025
Hi Jemma,
Oh thank you so much for your very kind feedback! … More
★★★★★ 5/5
GoogleLovely to deal with, helped us with our purchase in the local area and kept us informed and always emailed/phoned us. Thank you for your help, particularly Martin, but all the team as well!
Aisling · 10 June 2023
Agent replied · 11 June 2024
Thank you Aisling, I was pleased to help ;-) Martin.
★★★★★ 5/5
GoogleSecond time we've moved with Derek and team and both times we've been more than happy with the service. No unrealistic asking prices, a real knowledge of the local area and matching potential buyers to our property. We sold promptly and Derek and Martin kept us well informed all the way through. We highly recommend using them if you're thinking of selling.
Joanna · 10 June 2023
★★★★★ 5/5
GoogleI purchased a property through them. They are very professional, and they showed their experience in the field. They replied to the queries quickly. Made the things move quickly.
Vinoth · 16 July 2025
Agent replied · 13 November 2025
Hi Vinoth,
This is such a lovely review, thank you for your kind words.
We wish you & your family all the very best! … More
★★★★★ 5/5
GoogleFabulous, personal service from the whole team who worked really hard to push our transaction over the line. Highly recommended!
Richard · 18 August 2025
Agent replied · 13 November 2025
Hi Richard,
Thank you so much for your kind words! We’re absolutely delighted to hear that you felt supported throughout your move, it really does mean a lot to the whole team.
Wishing you all the very best in your new home, and if we can ever help again in the future, we’d be more than happy to.
Kind regards,
Derek J Rolls
★★★★★ 5/5
GoogleDerek and his team are friendly and professional, with fantastic customer service. Buying a house through a very busy, demanding market, Derek always made time to speak and was always accommodating when booking viewings. Throughout the buying process Derek offered support and guidance as first time buyers and made the experience smooth and stress free! Thankyou Derek & Martin you are stars. Couldn't recommend you enough.
Moya · 10 June 2023
Agent replied · 11 June 2024
Thanks Moya, we appreciate buying your first home can be a challenge and we were pleased to have help guide you throughout.
★★★★★ 5/5
GoogleHave to say very professional and personal attention in all aspects of my sale. Highly recommend Martin Travers and Derek Role's without hesitation. A Real Estate Agent that can be trusted to tell you the truth and a no nonsense approach.
Michelle · 10 June 2022
★★★★★ 5/5
GoogleProfessional, reliable, knowledgeable, supportive throughout. An absolutely excellent estate agent in all aspects and I would highly recommend them.
Linda · 13 November 2024
Agent replied · 11 June 2024
Hi Linda,
We really appreciate your kind words! So glad you'd recommend us!
All the best
The DJR team
★★★★★ 5/5
GoogleThis is the third time we have used Martin and Derek, guiding us expertly and professionally through the stressful business of buying and selling property. Wouldn't hesitate to recommend them.
Peter · 16 April 2024
Agent replied · 9 June 2024
Peter, we really appreciate you using us time & time again to look after you & your property - very much valued client :)
All the best,
The DJR team
★★★★★ 5/5
GoogleHELPFUL FROM START TO FINISH. BRILLANT.
Brian · 13 November 2024
Agent replied · 11 June 2024
Thank you Brian! We really appreciate you taking time out of your day to leave us feedback. Congratulations again on the sale of your home.
The DJR team
★★★★★ 5/5
GoogleExcellent service as I had the difficult task of selling, as her Attorney, my cousins bungalow in Bournemouth. I live in Nottingham! …
Gillian · 16 April 2025
★★★★★ 5/5
GoogleThis estate agent goes over and above with customer service I cannot recommend them highly enough. Martin took the pressure off my house selling immensely thank you!
Mandy · 10 June 2023
Agent replied · 11 June 2024
Thank you Mandy, never an easy situation but glad we could help it go as smoothly as possible for you.
Kind regards - Martin
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