Trusted Agent profile · Bournemouth, Christchurch and Poole
★★★★★
1,789 reviews across 2 platforms
689 Wimborne Road, Winton, Bournemouth, BH9 2AT, Bournemouth, Christchurch and Poole, BH9 2AT
Connells's office in Bournemouth, Christchurch and Poole, at 689 Wimborne Road, is rated 2.2 out of 5 across 1,789 reviews on two platforms, including 162 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Connells Winton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bournemouth, Christchurch and Poole.
Every review we hold for the Bournemouth, Christchurch and Poole office, from every platform, shown as written. First names only.
1/5
TrustpilotPester power is not customer service
I made an enquiry about selling my house. Then decided to postpone. Call after call, emails booking valuations I'd not agreed then a call from HQ!Disgusted with their pestering which borders on harassment.
1/5
Trustpilotworst firm gets offended when you…
worst firm gets offended when you appeal a valuation
1/5
TrustpilotLying greedy corrupt and rude
Lying greedy corrupt and rude. Worst experience I've ever had dealing with an estate agent. Just let that sink in. They are the worst 'estate agent' operating in the UK. They pay no regard to the law or any notion of good customer service.
1/5
GoogleUsed the letting service in Bournemouth for 18 months. Started well ,however as time passed service deteriorated. Poor communication between tenant and landlord, non cost effective traders booked, incomplete inspections and lazy attempts of follow up work. Based on my experience, avoid.
5/5
GooglePurchased a BTL via Connells and the whole team, Hettie in particular were great and chasing all parties and resolving some of the unexpected challenges we came up against. Highly recommended.PositiveResponsiveness, Professionalism
1/5
TrustpilotToo many issues to list here
Too many issues to list here, seriously do not use these people if you are a landlord or a tenant, they will not help you and take money for nothing. be warned !
1/5
Trustpilotabsolutely shocking service
absolutely shocking service. chippenham branch closed on saturdays due to 'staff shortage' can't wait to be out of contract and get a better estate agent to sell my property
5/5
TrustpilotFor certain I would recommend this company!
Our experience with Connells was really great.My husband and I went to rent a house and we meet Rebeca and Georgia which were very friendly, they helped us a lot and proved their professionalism.Thank you!For certain I would recommend this company!
5/5
TrustpilotI recommend Connells estate agency
I recommend Connells estate agency. Ben King offered an excellent service as mortgage advisor. Very reliable person and very helpful 5*Nathan the estate agent was very nice too.
1/5
TrustpilotI don’t even know where to begin...
I don’t even know where to begin.... the company is an absolute joke. Totally horrific experience so bad I had to take my complaint to the ombudsman. I will never use these bunch of misfits again.
1/5
TrustpilotThey are scam
They are scam. Trying to lure you in to sell you their mortgage and their broker who will rip you off. Even if you already have mortgage papers ready their pursue you to take their own. AVOID
5/5
TrustpilotLexie from the filton branch was…
Lexie from the filton branch was fantastic, let my property promptly, dealt with everything professionally and was in constant contact. Thank you for all your hard work. Caroline.
5/5
GoogleFabulous customer service from both Sarah and Ali. After being on the market with another letting agent for just over 7 weeks with no joy, Connells found us great tenants within 24 hours of being online! we would highly recommend Connells!
5/5
GoogleMe and my partner purchased a flat with Hettie and Connells. We can’t praise Hettie enough for all her help and support, she’s an asset to Connells. Thank you!PositiveResponsiveness, Professionalism
5/5
TrustpilotWe have just used there mortgage…
We have just used there mortgage advisor jenny Turner she is totally outstanding at her job, I will never use anyone else & I will highly recommend her, I can’t thank you enough jenny xx
5/5
GoogleI have recently rented a property through Connelly's and was working with Jessica Wilson. She has been an wonderful support and very responsive. Thanks you for your help.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotVery helpful and attentive
Connells chippenham great team very helpful and nothing was to much for them in the sale of my home great team.
5/5
TrustpilotJo was very helpful and answered all my…
Jo was very helpful and answered all my questions what I need to know on all the properties he showed us. He is very polite and friendly.
1/5
TrustpilotAvoid at all cost
Pr1ck on the phone line, very arrogant, not willing to help. It's impossible to book a viewing, and when they say that you are going to receive a callback, you never will.
5/5
TrustpilotGood All Round Performance
The team at Connels, were professional in every aspect of my sale.They were always quick with responses to questions. Lots of prompt viewings and ending in a good sale.I would use again and would recommend to anyone following my experience Thank you
5/5
GoogleI have recently rented a property through Connelly's and was working with Jessica Wilson. She has been an wonderful support and very responsive. Thanks you for your help.PositiveResponsiveness, Quality, Professionalism
1/5
TrustpilotThe worst Estate agent on the planet.
The worst Estate agent on the planet.Where do I start ….Misleading Unprofessional Unable to communicate This agent don’t stick to procedures or answer question.If you have a choice choose another estate agent.
1/5
TrustpilotWorst agency
Currently renting a house through Connells. I am truly disappointed! They keep promising us that the constructor will come ‘today’ to fix reported issues but no one ever shows up and it’s been 5 weeks! No apologies either!
1/5
TrustpilotRenting for 6 years - worst estate agent I have used in that time.
Twice in one year 2 separate agents have failed to show up an inspection they arranged. Took money for an extension of the rental contract, but didn't tell us landlord hadn't agreed until 4 months later. Utterly incompetent and no communication.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Connells Winton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bournemouth, Christchurch and Poole.
