5/5
A huge thank you to Stuart and his team at Borough green office. His dedication to his job, and professionalism were second to none. He was always very quick to reply to emails or calls and handled all aspects of the sale very well.
Trusted Agent profile · Borough Green
★★★★★
93 reviews across 1 platform
51 Western Road, Borough Green, TN15 8AN
Kings Estate Agents's office in Borough Green, at 51 Western Road, is rated 4.8 out of 5 across 93 reviews on 1 platform, including 93 Google reviews rated 4.8.
Every review we hold for the Borough Green office, from every platform, shown as written. First names only.
5/5
A huge thank you to Stuart and his team at Borough green office. His dedication to his job, and professionalism were second to none. He was always very quick to reply to emails or calls and handled all aspects of the sale very well.
5/5
As always everyone, especially Sherry were very helpful indeed. Thank you
5/5
Even though we moved a few weeks ago and the stress of doing so is now fading, we do recall that the staff looked after our worries and concerns. Being able to speak to someone on the phone, email and best of all pop in and speak personally to someone makes such a difference. There is no way we would ever consider using an online only estate agent or conveyancing firm; knowing who you are speaking to and with them knowing us they have been up to date and are aware of what is happening. Every time we called in we were always greeted politely and made to feel welcome. We were listened to and treated with respect and made numerous phone calls on our behalf. We are so grateful that we have moved house; thank you to Jonathan and all the staff.
5/5
I'd have no hesitation in recommending Kings Borough Green branch having sold a house through them. I chose Kings after seeing six estate agents. I dealt with Jonathan, the branch manager, and Mark. I can't emphasise enough what a real pleasure it was to deal with them. They are very professional, trustworthy, and human. Jonathan takes the photos himself and he did a really good job of this. They were happy to make changes to the agency agreement and negotiate the terms - unlike some other agents. They successfully sold the house within the expected timeframe for a reasonable price in a difficult market. Some of the estate agents I talked to before engaging Kings were the type that give the profession a bad name. Mark and Jonathan at Kings are the exact opposite. If you choose Kings Borough Green to sell your house, in my opinion, you will not regret it.
5/5
We would like to thank the team at Kings Borough Green for their help in selling our property. Their attention to detail and well balanced mix of professionalism and friendliness guided us through the process. There were setbacks along the way and each obstacle was met with cheerful and measured advice which encouraged us and made the final sale happen. The office team obviously work closely together and their knowledge of the local market is manifest by the profusion of King’s for sale signs around the neighbourhood. We would have no hesitation in recommending this office for any future sale and would encourage others to do the same.
5/5
Sherry at Kings has been so helpful and lovely to work with and helped make our moving in process smooth and easy. She is always willing to help with any query we have and we are very happy in our property and feel we are in good hands. Thank you!
5/5
Cant thank the team - Stuart, Lou, Louise, Karen, David, Stuart and anyone I've left off- enough. The completion took place in under two months , and the sale in one day , largely to the quality of the brochure. This is a small team of dedicated people who know their stuff and want wants best for you, rather than just interested in what you can do for them. They were the cheapest too. The whole thing was such a breeze my well meaning fiends though there must be a catch. there isn't. They are just good.PositiveResponsiveness, Quality, Professionalism, Value
Hi Mark, Thanks for your excellent review. I wish all sales would be as quick and smooth as yours was. I hope you enjoy your travels. All the best, kind regards Jonathan
5/5
Have been involved with kings since about June 2017. They have been nothing but amazing. We have dealt with many estate agents in the past and as soon as we made contact with kings I knew they had a passion for helping people find their new perfect home. Karen F at kings was our first contact and automatically made us feel very at ease and always kept us updated with the progress of our purchase, she is a genuine,honest and caring person and not just after the sale- she will do her best to help you at all and very approachable. All the staff have always done their best to help us and we are truly appreciative. Def recommend them to anyone selling or buying in the Borough green area :) thanks Karen F and kings
5/5
I sold a property with Kings Borough Green. Even though the property was in Maidstone, I used Kings as the support and help I received was excellent. Jonathan, Karen and the whole team are so knowledgeable and helped answer all my questions. They were patient and nothing was too much trouble. I would recommend them if you want the personal touch and advice from experts in the field. I will be using them in the future for sure.PositiveResponsiveness, Quality, Professionalism
Hi Nellie, thank you for your superb review and kind comments. Reviews like yours mean so much to me and my colleagues. We look forwards to assisting you in the future. Kind regards Jonathan
5/5
Jonathan and his team assisted us on the sale AND purchase of our properties, and we would certainly use them again! …
Dear Michelle, thank you for your lovely review, and your comments about myself, we always do our best and do whatever is required to obtain the best results for our customers. I hope you are happy in your new home. Kind regards, Jonathan
5/5
Jonathan and his team at Kings Borough Green provide a 1st rate service. Specifically - professional selling services and knowing how to deal with the inevitable urgent situations.
Hi David, thank you for your superb review. We always strive to provide a professional first rate service and I am delighted that you have found this to be the case. It has been a pleasure working with you and I wish you the best with your onward move. Kind regards Jonathan
5/5
From start to finish Kings were amazing, and we had accepted an offer on our house within 2-3 weeks. So kind and helpful no matter who you speak to (though special thank yous to Jonathan whose honesty in his pitch won us over compared to other estate agents and to Karen who helped us through an EXTREMELY difficult exchange and completion for various reasons!!!). All in all excellent service, would highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Dear Sarah, thank you for your lovely review. I am really pleased to hear that you have found all of us to be kind, helpful and honest. I hope you are happy in your new home. Kind regards Jonathan
5/5
Great value for money on lettings management & quick sale! Kings managed two of my rental properties over several years, it was incredibly smooth and great value for money. They always provided competitive quotes in a timely manner and got work done very quickly with great communication throughout. The team are professional, competent and very friendly. Kings build great relationships with the tenants which contributed to them staying throughout. When we sold these properties with Kings they were extremely quick to find a buyer, and worked so hard to complete the sale within a month. Jonathan, branch director, worked tirelessly to meet our deadline, his commitment and determination is why Kings operates so well. I look forward to doing more business with them in the future.PositiveResponsiveness, Quality, Professionalism, Value
Hi Dan, thank you for your review. I am delighted that you have been happy with the service you have received from both our sales and lettings department over many years. It has been a pleasure dealing with you, your mother and your late grandfather. I likewise look forward to doing more business with you in the future. All the best. Kind regards Jonathan
5/5
Jonathan has been incredibly helpful and supportive. He truly cares about your needs and he went above and beyond to make sure we were properly looked after. Thank you Jonathan!
Hi David, thank you for your excellent review. It really means a lot to me when I receive feedback like this. It truly has been a pleasure dealing with you. Kind regards, Jonathan
4/5
Stuart Castle and Team over saw the sale of my cottage in Ightham. The process from start to finish was extremely smooth and I was kept updated every step of the way. Despite the issues associated with covid19 and lockdown everything went through on time and with no problems thanks to the team at kings. I would certainly recommend Kings Estate Agents to anybody interested in buying or selling property in the area. JuliePositiveResponsiveness, Quality, Professionalism, Value
Hi Julie, thank you for great review, I am pleased to hear that everything went through smoothly and that were kept you updated every step of the way. I hope you settle well in your new home. Kind regards Jonathan
5/5
I have been using Kings Letting Department for many years & have always found them to be very helpful & professional, especially since Victoria Townsend has been at the helm.
Hi Gordon Thank you for your excellent review and your continued loyalty to Kings. I am delighted to hear you are happy with our helpful and professional Lettings Department, especially since Victoria has been managing it. It has always been a pleasure dealing with you over the last 13 years here at Borough Green. Kind regards Jonathan
5/5
I used an online estate agent to sell two properties in Wrotham Heath, i wont mention there name but they did very little, a complete waste of time and money. Jonathan from Kings contacted me from the beginning he was very professional, new the market in the area extremely well, his advise was spot on. The staff were always helpful nothing was any trouble. they found the perfect buyers and saw the sales through to completion. i cant praise them enough i will defiantly use them again.
Hi John Thank for your superb review and kind comments about myself and about how helpful my team were. It was great doing business with you. I wish you the best. Kind regards Jonathan
1/5
Very poor experience, I was very eager to view a property - after dealing with one of the agents and showing huge interested in the property we were advised to view the house “as a couple” rather than myself the purchaser almost a week later. Kings were fully aware we were ready and able to view the property ASAP and put and offer in. without further discussion the property was sold under our noses with someone viewing 3 days later. Kings had bad communication in such they didn’t let us know an offer had been made orthat anyone else was viewing the property or even the client know that we were ready and able to make and offer. The client kindly aloud us to come and have a look after she had agreed a sale and her heart went with the original offer agreement, even though we had made an offer . ( can’t blame her , really nice lady). Bad management skills from kings would definitely not recommend,m and won’t be using them anymore.
Dear Spencer I am very sorry to hear that you were disappointed with your experience with Kings and that you lost the property you offered on. We always strive to provide an excellent service and deal with everything in a professional manner. I appreciate why based on your understanding of the events that you might feel like we have mismanaged the situation. However, I believe there may be some misunderstandings of what actually happened and the reasons for why it was handled the way it was. Could you please contact me on 01732885585 or email jonathan.hall@kings-estate-agents.co.uk if you would like for me to look into this further for you. Kind regards Jonathan
5/5
We found Kings very helpful and informative throughout the sale of our house and the purchase of our new house (which they were also the agent for). Our house was sold incredibly quick however their real benefits came after the sale chasing everyone else in the chain to move the sale along and get the required answers and actions far quicker than the conveyancers. I would highly recommend themPositiveResponsiveness, Quality
Hi Steve, thanks for your superb review. I hope that you are happy in your new home and that you enjoy living in St Mary's Platt. Kind regards Jonathan
5/5
The team at Kings took over the sale of my house after 3 months of it being on the market. The house was sold within a week. Unfortunately the bottom of the chain pulled out a few days before exchange but the team were upbeat and positive …
5/5
My husband and I have just bought our new house through Kings. Mark and his team could not have been more helpful. They went out of their way to make, what was at times a very difficult situation, proceed as smoothly as they could. We would certainly use Kings in the future and would not hesitate to recommend them.
5/5
Many thanks to the whole team at Kings who were all unfailingly helpful, thorough and professional when they quickly sold our house for us. We were so impressed with the way they followed up and always kept us well informed of developments. We highly recommend them.
Dear Lynda, thank for the superb review. I am delighted to read how impressed you were with our service. All the best. Kind regards Jonathan
5/5
Great service from Kings. We put our house on the market and had immediate viewings and our house was sold in 6 days. Karen was great at keeping us updated at each stage through either through weekly calls or emails. Thank you to the whole team for making our move stress-free!
5/5
Jay and Gareth, absolute top blokes and really look after you. Nice little key ring and gift box too. 5 stars thoroughly deserved
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Kings Estate Agents's Borough Green office has 93 reviews across 1 platform: 93 on Google.
Kings Estate Agents Borough Green is rated 4.8 out of 5 across all 93 reviews, and 4.8 out of 5 on Google from 93 reviews.
Kings Estate Agents Borough Green, 51 Western Road, Borough Green, TN15 8AN.