1/5
Trustpilot⭐ 1 Star (would give 0 if possible)
⭐ 1 Star (would give 0 if possible) Extremely poor communication and a complete waste of my time. I repeatedly contacted Kays over several weeks regarding a commercial property they were advertising for lease. Every time I called, I was told they did not yet have access to the premises and that they would contact me as soon as a viewing could be arranged. Despite numerous follow-up calls from me, nobody ever got back to me as promised. When I eventually called again for an update, I was informed that the property had already been let to someone else. If the property was attracting interest, I would have expected basic communication and professionalism. Instead, I was left chasing updates for weeks while receiving the same response over and over again, only to find out the opportunity had been given to someone else. This reflects very poorly on the service provided to prospective tenants and raises questions about how effectively properties are being marketed on behalf of landlords. I would not recommend dealing with this agency based on my experience.
