Every review we hold for the Blackburn office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleDo not use these estate agents. They are unprofessional and incompetent.
We tried listing with them. They promised us a premium listing on rightmove, professional photography and a video.
They took photos but I would hardly describe them as professional.
There were multiple photos where he'd left his equipment lying on the floor and got them in shot! We'd spent days cleaning and preparing only for the 'professional' photographer to make our house look messy by taking photos of his equipment dumped on the floor!
Considering I was moving a hoover and toy box from room to room and instructed the photographer to not get them in shot. He got them in shot multiple times in the 3D tour. So he wasn’t even looking at what he was taking photos of!
And no video was provided as promised!
They listed on rightmove with no floorplan, then they uploaded an incorrect floorplan showing our 3 bed as a 2 bed and missing a toilet!
It wasn’t a premium listing as promised.
Over 1 week later no for sale sign on a busy road.
We then tried to cancel within the 14 day cooling off period and they want to charge us £250+VAT for “services provided!”
Do not list with these estate agents under any circumstances.
John · 11 April 2026
Agent replied · 16 April 2026
Hi John,
Thank you for your feedback. We’re sorry to hear you were initially unhappy with your experience. We have since been in direct contact and are pleased this matter has now been resolved.
We wish you all the best moving forward.
★★★★★ 2/5
GoogleWhy 3 Star
The estate agent was okay and kept me updated etc. I used them as they were nearby. I wish I'd used another conveyancing firm though.
Let's be honest many houses sell themselves like mine did they just added it to Zoopla etc
Yes they did manage viewing etc and keep me updated via text and email this lulls you into a false sense of security to agree to using their solicitor arm for conveyancing.
The worst thing about the experience was the estate agent is just a portal to get you to use their abysmal conveyance service with their solicitor arm. This was horrible. I've bought and sold 8 houses in 20 years so I know when it's rubbish.
There was no communication in conveyancing at all only right at the end when things needed signing ( ie they were ready to get their hands on the fees ) which is very poor. I know this is about the estate agent but it's a a way to lull you into their solicitor arm steer clear. I mean Danny and co were let down by referring me to their solicitor arm
Yunus · 2 June 2024
Agent replied · 11 June 2024
Hi Yunus.
Our records indicate that your partner was a client of ours in April 2023. She was satisfied with our service from the start of the process through to its completion in August 2023. Please note, our clients are never obligated to use the solicitors, our recommendations are purely optional and clients are free to seek quotes from other conveyancing firms at their discretion.
In the last two quarters, we have been recognised as the quickest selling agent out of 40 agents in the Blackburn area, with an average conversion rate of three weeks. We sold your partners property within eight days of marketing and completed the sale within the 12-18 weeks timeframe. Additionally, Danny has not been with the business for the past 12 months.
If you are dissatisfied with the conveyancing team, I recommend addressing your concerns with them directly rather than posting a review on our CLEA account. We fulfilled all our commitments.
If you have any questions, please email us at sales@curtislaw.co.uk
Best regards - Jessica
★★★★★ 5/5
GoogleRecently purchased my first home using Curtis law as my conveyancer following a recommendation from a friend. Charlotte Hartley and her team were 1st class throughout. I set quite an aggressive timeline for when I wanted to complete and they were able to meet my request whilst also effectively managing my expectations. I thought the app used to keep you updated on progress was slick and will definitely be recommending Curtis Law to anyone making a property purchase.
Gerard · 15 August 2025
★★★★★ 5/5
GoogleI made a phone enquiry about a property recently, David received my call , he was so helpful and was open and honest about the property he offered information on repairs that would need attention he also spent time talking through the pros and cons with the property, he had been the valuer on this property and had a good insight to it. a viewing was arranged, Simon showed me around the property and again he was insightful and friendly ,I called the office for a second viewing with a builder, again David spent time on the phone helping to arrange a time to suit. The office staff I dealt with chole and Jess were also polite and very helpful keeping me up to date with a complexed sale.
I am not planning to move any time soon but if I did Curtis law would be the first to contact.
Leanne · 10 February 2024
Agent replied · 11 June 2024
Thank you so much Leanne for your comments, it really is appreciated. All the best for the future - Jessica
★★★★★ 5/5
GoogleSmooth process and great communication
"Khadeejah helped us with our house move and she was absolutely brilliant. What we appreciated most was how responsive and approachable she was, she always took the time to explain things clearly and answer our questions. Everything was handled promptly, leading to a smooth completion. Thank you, Khadeejah, for all your help!"
Ibraheem · 15 January 2026
★★★★★ 5/5
Google28th February 2025 my flat sale completed. It was a huge relief as the flat first went on sale in June 2024.
I went with Curtis Law Estate Agents as Simon was thorough and detailed about the process and explained everything that would happen. Chloe took amazing pictures of the flat, none of those weird elongated pictures.
The whole process of selling the flat, back in June, took 2 weeks from advertising the flat, getting buyers to look around the flat on the same day and a buyer being found. You are kept up to date with viewings and a reminder is also sent for when a buyer is going to view.
Unfortunately the first sale fell through, and then the second one did too. But Simon and Jessica were on hand to reassure and get the flat sold through this time. It was third time lucky, and drop in sale price, but I was happy that the sale was going through.
When I emailed Simon or Jessica they got back to me straight away and kept me informed.
I would highly recommend Curtis Law Estate Agents.
Catherine · 17 April 2025
★★★★★ 5/5
GoogleEstate agents don't have a good reputation, and in fact we were being pressured by another agent when we contacted Curtis Law, and they changed our experience. They gave us a value which was optimistic (higher than the other agent) because we weren't in an immediate hurry to sell, so we were very happy to test the market. In the event, they found us a buyer immediately at that price (thanks Danny), they kept us updated when anything happened (thanks Jessica) and altogether they were professional and reliable at all times. I wouldn't hesitate to recommend them.
All that, and they charged half what the other agent would have. Got me a better price and charged me less for doing it - what's not to like?
Lisa · 13 October 2023
Agent replied · 11 June 2024
Thank you so much Lisa for your lovely review! Wishing you all the best for the future - Jessica
★★★★★ 5/5
GoogleCurtis Law are very professional, efficient and helpful when it comes to selling houses. Jessica and the team are always available to answer any questions and they give good advice and support throughout your house selling journey. We are very happy with them and would strongly advise using their services when selling your house.
Thank you all, C & P Wells
Christine · 30 October 2025
★★★★★ 5/5
GoogleWe had a brilliant service from Chloe and Jess on the house we were purchasing from Curtis Law.
From negotiating with the vendor to accommodating us on an un planned viewing they went over and above what would have been expected.
I would have no hesitation in recommending Curtis Law to anyone looking to sell their house.
Big thanks to Jess and Chloe for making the process seamless.
Karen · 12 May 2024
Agent replied · 11 June 2024
Thank you Karen for your positive review! Wishing you all the best for the future. Jessica
★★★★★ 5/5
GoogleJESSICA JOHNSON AT CURYIS LAW
I would just like to thank Jessica Johnson for being there every step of the way through a very stressful sale of my property. I am so glad I chose Curtis law as my estate agent and got appointed Jess. Always prompt at answering emails and calls and to be honest informed me all issues through the sale of my home. Honest, down to earth, professional, I can’t thank you enough!! Absolute credit! Thank you for everything x
Sara Walsh
Walsh · 10 June 2023
Agent replied · 11 June 2024
Thank you so much Sara for your lovely comments. All the best - Jessica
★★★★★ 5/5
GoogleSimon and the team provided an absolutley first class servive from securing a sale in less than a week to seeing it through to a speedy completion in conjunction with Curtis Law legal team I was kept fully informed at each stage and any queries I raised were dealt with promptly and professionally I would have no hesitation in using them again or recommending them
Steve · 16 July 2025
★★★★★ 5/5
GoogleI have used Curtis Law for both buying and selling and they were amazing! The service received by them was impeccable. Both Jess and Heather were really helpful throughout the whole process. I cannot recommend Curtis Law enough! 10/10
Safiya · 16 April 2025
Agent replied · 25 August 2024
Safiya, thank you so much for your kind words, it is really appreciated. I will certainly pass your comments onto Heather, all the best for the future. Jessica
★★★★★ 5/5
GoogleAbsolutely 5 start service from Curtis Law Estate Agents. Chloe, Jessica and particularly Simon have been absolutely fantastic through what has been a very difficult sale process. Their support and help has been monumental and has kept me sane at times. Their sales support and customer service is exemplary. Thank you all and I wish you all the best.
Rizwan · 10 May 2024
Agent replied · 9 June 2024
Thank you for your comments Rizwan. We got their in the end! All the best for the future - Jessica
★★★★★ 5/5
GoogleFrom beginning to end our sale and purchase were handled professionally and we were kept informed through out the process.
Feed back was received from viewers and shared with us in a timely fashion, viewings were conducted at times to suit us, the sales photos and on line details were clearly presented.
I was able to contact the office easily and left messages were returned. I used to contact Scott & Jess for progress updates on our sales/purchase as they could get updates from the solicitors quicker tha I could.
I'd not hesitate to use Curtis Law Estate Agents again.
Lisa · 15 February 2026
★★★★★ 1/5
GoogleNot the politest estate agents when dealing with in-person on house viewings - two viewings on the same house with two different representatives - both seemed very confrontational when you question something about the home and almost offended by simple questions…
Farhaan · 15 March 2026
Agent replied · 16 April 2026
Thank you for your feedback. We are truly sorry to hear that your experience didn’t meet your expectations. We would welcome the opportunity to discuss your concerns further. Please reach out to us at feedback@curtislaw.co.uk, and we will do our utmost to assist you.
★★★★★ 5/5
GoogleWould Totally Recommend Curtis Law
KERRY kept us well informed and regularly updated us all the way through from Day 1 to completion and sale of my Late Mothers Property
5 Star Service
Thanks Again Kerry and all at Curtis Law
Joe · 16 July 2025
★★★★★ 5/5
GoogleI can't praise Danny too highly. From our first meeting to completion he went above and beyond to help me sell my late brother's house. As I live well out of the area it was reassuring to know that Danny could always be reached easily by phone - he even answered me when he was on holiday. He advised me at every stage of the process. Excellent service for a very reasonable charge. Thanks Danny.
Jocey · 10 June 2023
★★★★★ 1/5
GoogleHorrendous from start to finish
Professional photography and detailed floorplan?? Had to add my own photos and amend their incorrect floorplan because he didn’t even have a pen. Just made notes on his mobile. Not very professional
Poor client registration and qualifying financial status
They have no relationship with their solicitors that they refer their clients to. The solicitors lied to and fed misinformation to the estate agents when asked for updates. That’s when they actually managed to get updates even though at the time they were located in the same building
Stay away from their solicitors and if your buyer or anyone in the chain is using them refuse to proceed. They do not review files on a weekly basis, it was more like every 3 weeks on our sale.
The estate agents aren’t trained enough in my opinion. They lacked knowledge on the sales progression side which really jeopardised our sale.
We complained during the sale and this must have annoyed them as we then didn’t get any contact for nearly 4 weeks after that.
From accepting the offer it took over 6 months to complete
We complained again after completion and their response was that because we weren’t the client they wouldn’t deal with us. They were happy to take our instruction to list the property, approve details, accept the offer and chase the sale for them on behalf of a family member but when it came to calling them out on how unprofessional and incompetent they are didn’t want to know they just wanted their fee which they did not deserve.
Oh and lastly If you dare to write anything about your experience with them on social media they’ll threaten you with legal action
Paul · 10 June 2022
★★★★★ 5/5
GoogleThrough no fault of Curtis Law Estate Agents, it has taken a year to sell my house to the fourth prospective buyer (due to lockdown etc). I have dealt with James pretty much start to finish and I can't praise him enough for his professionalism, sound advice, empathy and humour (which he certainly needed on the several occasions I vented my frustration regarding delays to him!) - he has been a star!!
The photographs taken of my property were beautiful, and I was inundated with viewers, enabling me to negotiate a fair price. As I moved to Chester a year ago, James and the rest of the team at Curtis Law kindly escorted many of these viewings, for which I'm very grateful. Indeed, I never met the eventual buyer and James also handled all queries regarding the purchase of the house from her. He was always available to answer my calls or, if not, he would phone me back as soon as he was able (even if he knew I was likely annoyed at the purchaser's solicitors - who were pedantic and slow to say the least).
I'm sure the team will be feeling relieved to have me and my property off their books finally... I have jokingly said I will keep in touch once a month for a while as I'm sure they will miss me (not!!!)
I'd have no hesitation in recommending this firm to anyone wishing to sell property.PositiveResponsiveness, Quality, Professionalism, Value
Teri · 10 June 2022
★★★★★ 5/5
GoogleDanny and James were professional and friendly in every way . They sold my house within a month . Everything ran smooth from start to finish . I also used the solicitors there to sell my house (very reasonable price ). Kerry was on the ball at all times keeping me updated all the way through . I have just completed my house sale today and am over the moon at the service and expertise I have received .
Thank you to all the team . Don’t mess about with others, GO TO CURTIS LAW
Linda · 10 June 2022
★★★★★ 5/5
GoogleJess and the team were fantastic and sold our house within a day. We couldn't have asked for a better estate agents. Kept us informed every step of the way . Thank you
Lorraine · 18 March 2025
★★★★★ 5/5
GoogleDANNY Hughes the main man " well brilliant from the word go " he just cannot do enough for you " any queries large or small this is the man " nothing is a problem for him ' he sold my house from the first viewing ' in fact a bidding war took place ........highly recommended great prices just top quality service ....... Thankyou so much Danny and team" just amazing .PositiveResponsiveness, Professionalism
Shaun · 26 August 2022
★★★★★ 5/5
GoogleDealt with Curtis law when purchasing our house. The agent we dealt with was Jessica. She literally couldn’t do enough for us. Constantly in touch with ourselves dealt with any issues and questions straight away. Made our house purchase …
Aidy · 16 April 2025
Agent replied · 25 August 2024
Adrian, thank you so much for your review! All the best to you and Dawn for the future! Take care - Jessica
★★★★★ 5/5
GoogleJess has been great with our house sale and done her best to help us with all queries from start to finish! Thanks jess!
Marc · 13 October 2023
Agent replied · 11 June 2024
Thanks Marc for your lovely comments! - Jessica
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