Trusted Agent profile · Blackburn with Darwen
Verified
★★★★★
485 reviews across 2 platforms
16 Preston New Road, Blackburn, Blackburn with Darwen, BB2 1AW
Stones Young's office in Blackburn with Darwen, at 16 Preston New Road, is rated 4.8 out of 5 across 485 reviews on two platforms, including 373 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of two awards Stones Young won in 2026.
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The Trusted Agent 2026 results for Stones Young, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Gold award
885th of 18,569 UK offices
Top 5%
Every review we hold for the Blackburn with Darwen office, from every platform, shown as written. First names only.
5/5
FacebookHad a great experience dealing with Phil. We was struggling to find a Morgage deal until we talked to Stones Young. We could not of done it with out the team at Stones Young that helped us every step of the way. *****Five star service *****
5/5
FacebookI have not put my property on the market yet but their initial consultation was outstanding. They really treated us like freinds and more than likely my business will be going their way.
Hi Altaf thank you for your fabulous comments, it was lovely meeting with you both yesterday. Have a great weekend!
5/5
GoogleStones Young are efficient at responding and work brilliantly as a team. They are great at what they do.
Thank you Aneesa for your lovely review! You have been a pleasure to deal with. Take care, all the team at Stones Young Sales and Lettings
5/5
GoogleHi, I’d like to thank all the sales staff for their due diligence, help and professionalism in the selling of our property. They always kept us informed during the …
Thank you Brian and Kath for your great review. It has been a pleasure dealing with you both. Best wishes all the team at Stones Young
5/5
FacebookAmazing service, very friendly and helpful. Very quick sale of our property. Thank mr and Mrs Hindle.
Thank you Mr and Mrs Hindle for your fabulous review. Wishing you every happiness in the future. All the team at Stones Young
1/5
GoogleDisgraceful service. Rude staff, who didn't bother to mute the call before making STUPID snide remarks, questioning my statements. Arranged a viewing and then denied all knowledge.NegativeProfessionalism
We are sorry that on this occasion you feel that our service didn't meet our usual high standards. As I explained during our subsequent conversation, a viewing time slot was initially offered but not confirmed. Unfortunately when you called back to confirm two days later that slot had been taken by another client and was no longer available. As with many businesses at this unprecedented time, we are trying to offer our services under strict government guidelines and an extremely busy time for the industry. Unfortunately this means we cannot hold appointment slots for possible viewings. I was present in the office during this incident and would like to again assure you that the staff member was confused as the statement you made did not correlate to the information on her screen. She in no way meant to appear rude nor was she questioning you. She is a new, junior member of staff and has been very upset by the incident and the resulting review. At Stones Young we feel that everybody deserves a chance to learn when starting a new role and we are sorry that on this occasion you were so affected by her inexperience. We are also sorry that during our conversation you decided that the property you were seeking to view wasn't suitable due to its parking situation. If in the future you would like to view any of our other properties we will be happy to accommodate you. Regards Jo-Anne, Director, Stones Young
5/5
FacebookJust sold through Stones Young and it was a very good experience. Pleasant staff members who always made sure we were up to date with the sales progression. Thanks all.
Thank you Craig for your great review. It was a pleasure helping you sell your beautiful cottage. Wishing you every happiness in your new home. From all the team at Stones Young
5/5
GoogleVery professional and friendly service. Updates on a regular basis which is unusual with a lot of estate agents. Would definitely recommend.
Thank you for your fantastic review. Best wishes from all the team at Stones Young
5/5
GoogleFood is always nice and the staff are friendly
5/5
GoogleGreat company. Very friendly staff
Thank you Linda for your great review. From all the team at Stones Young
5/5
FacebookA fantastic service from start to finish. We can’t thank you enough for your patience, professionalism and outstanding customer service. We will definitely be recommending you! Thank you.
Thank you Lucy for your lovely review. It has been a pleasure helping you sell your gorgeous home. Wishing you and your lovely family every happiness in the future. All the team at Stones Young
5/5
FacebookA fantastic service from start to finish. We can’t thank you enough for your patience, professionalism and outstanding customer service. We will definitely be recommending you! Thank you.
Thank you Lucy for your lovely review. It has been a pleasure helping you sell your gorgeous home. Wishing you and your lovely family every happiness in the future. All the team at Stones Young
5/5
GoogleCan not fault the service... went above and beyond. Totally satisfied. Would definitely recommend.
Thank you Nigel for your great review! It has been lovely to help you sell your beautiful, unique home! Wishing you all the best for the future, all the team at Stones Young Sales and Lettings
1/5
GoogleThe worst agents going by far. Made a viewing and the agent turns up 30 minutes later. …
Good afternoon Ummar we are sorry and completely understand that you feel disappointed having lost out on the property you wanted. We have checked our records and unfortunately we had not received all the documents we required from you and … More
5/5
FacebookBy far the best Real Estate Agents in Blackburn. Couldn’t recommend them highly enough. Jo, Jack, Gemma, Nicole, Samantha & Jennifer are literally the dream team!!
Thank you so much for your great review! Wishing you and your lovely family every happiness in your new home! It's been an absolute pleasure dealing with you. All the team at Stones Young
5/5
GoogleExcellent friendly and efficient service with good communication and support throughout. Thoroughly recommend.
Thank you so much for your fabulous review! It has been a pleasure helping you sell your property. Wishing you all the best for the future. All the team at Stones Young
5/5
GoogleExcellent service from start to finish! The staff are always very friendly yet professional. Prompt replies to phone calls and emails. Would definitely use again!
Thank you so much for your lovely comments, it's been a pleasure dealing with you. Wishing you every happiness in your new home!
5/5
FacebookHighly recommend stones young! Efficient service and friendly staff . I am now a proud owner of a new home thanks stones young x
Thank you Anna Grierson for your great review, wishing you and your family every happiness in your beautiful new home. Good luck with the baby! All the team at Stones Young Sales
5/5
GoogleWould like to thank all the team at stones young, they did a fantastic job of marketing and selling my property would highly recommend.
Thank you so much for your great review Anthea, it was a pleasure dealing with you. Best wishes from all the team at Stones Young
5/5
Facebookrecently sold my house with stones young. Great service and a fantastic team! Great communication I would definitely recommend. thanks guys
Thank you so much! Really appreciate your great review. You were a pleasure to deal with. Take care All the team at Stones Young
5/5
GoogleCan not fault the service... went above and beyond. Totally satisfied. Would definitely recommend.
Thank you Nigel for your great review! It has been lovely to help you sell your beautiful, unique home! Wishing you all the best for the future, all the team at Stones Young Sales and Lettings
5/5
FacebookSelling a property can be very stressful but Stones Young reduced this to a minimum for us. When we needed to know what was going on they were always there with the answer. Friendly and professional to the last. Thank you, one and all, for doing a superb job. Eric and Pauline
5/5
FacebookExcellent service by the whole team! From valuation to sales and enquiries nothing was too much trouble! Thanks for everything!!
Thank you Matt for your great review. It was a pleasure helping you sell your beautiful home. We wish you and your lovely family every happiness in your new home from all the team at Stones Young
5/5
GoogleVery ready to help and good support
Thank you for your 5🌟 review! We are so pleased that you loved our service. All the team at Stones Young …
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Yes. Stones Young Blackburn won Gold in The Trusted Agent 2026 awards.
