Every review we hold for the Blaby office, from every platform, shown as written. First names only.
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3/5
GoogleHaving just viewed a property in Eider Close Whetstone. I was disappointed that the advertising said spacious kitchen diner to enjoy family meals and host gatherings with friends. In reality it would be difficult to move around a table and chairs for two.
There was no floorplan listed. Photographs did not show that stairs did not have any railings.
Location good.
Carol Β· 21 October 2023
Agent replied Β· 17 June 2024
Hi Carol,
The current owner has had a table in there previously. The floor Plan is on the details. Sorry about that.
I'll continue to look for you.
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5/5
GoogleKayleigh has been very helpful and always available when needed, thank you.
Aimee Β· 12 October 2025
Agent replied Β· 10 November 2024
Thank you so much for your review Aimee! Kayleigh, Haart Blaby
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5/5
GoogleBeing newbies at this we had no idea what to expect, a few rocky moments along the way but this was made easier by dealing with Kayleigh Huxley-Duggan. She gave our minds a rest by keeping us up to date every step of the way for a smooth ending. I cannot recommend Haart and more importantly Kayleigh enough!
Kris Β· 12 October 2025
Agent replied Β· 17 June 2024
Thank you Kris. I'll await your call Sir.
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5/5
GoogleGreat experience with these guys. Especially Kayleigh. Sheβs very knowledgeable, takes great pics and knows her stuff. Perfect!
Sara Β· 28 June 2025
Agent replied Β· 12 October 2026
Thank you for your lovely review Sarah! Kayleigh, Haart Blaby
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5/5
GoogleWeve just committed to buying a property through Haart Estates in Blaby. Customer service has so far bean great and on request, a speedy viewing for the property that we were interested in was facilitated.
Mercedes Barker was our first point of contact and her professionalism was second to none. After visiting the branch, I can confirm that the rest of the team made us feel at home.
Whilst we are just entering conveyance, the service that we have had has so far been well received. We'd like to thank you for your assistance and guidance in all matters.
Jonathan Β· 18 June 2020
Agent replied Β· 17 June 2024
Thank you so much for the great review. We are so happy to have been able to help you. Stephen McDonald Residential Branch Manager
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5/5
GoogleI couldnβt recommend haart enough.
Iβd like to thank Steve, Mercedes and especially Aaron, whom it was a pleasure to deal with throughout the process.
After my first sale fell through they acted quickly to find a new buyer in a matter of days, and for the price I wanted.
Whilst having a few complications with my onwards purchase Aaron went above and beyond his duties, nothing was ever to much trouble and was always friendly and happy to help.
Cheers guys!!
Martin Β· 18 June 2020
Agent replied Β· 17 June 2024
Hi Martin, It was an absolute pleasure helping you. You were the perfect homeowner. I hope you will be very happy in your new home. Thanks again for the 5 star review. Stephen McDonald Residential Branch Manager
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5/5
GoogleWe would like to thank Stephen and Mercedes at Haarts, for all their hard work over the past few months.
They sold our apartment after just one week, and have helped us all the way through the sale.
Itβs been a pleasure to speak to them on the phone and in the Blaby office.
We would recommend Stephen and the team to anyone in the area, who is looking to sell their property.
Thanks to all the staff at Blaby Haartsπ
Peter Β· 19 June 2019
Agent replied Β· 17 June 2024
Hi Peter, It was a difficult case but we are delighted to have been able to help you and the good lady. We hope you you have a fantastic cruise and you've got to pop in to the office to make us all jealous with your photos. Stephen McDonald Residential Branch Manager
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5/5
GoogleSecond time we have used Haart Blaby to sell a property. Both times have been excellent. Steve and Mercedes have been so professional, friendly and helpful. We had a minor problem with the upload of photos however this was resolved very quickly and satisfactorily. On both occasions they have found buyers very quickly in a difficult market. Mercedes was first class when showing buyers round and negotiating a price. We would have no hesitation in recommending or using Haart in the future.
Mick Β· 19 June 2019
Agent replied Β· 17 June 2024
Mick as always it's a pleasure. Thanks for the great review, and be careful the next time I'm around that I don't take the dog with me. lol Stephen McDonald Residential Branch Manager
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5/5
GoogleMassive thanks to Mercedes at Heart, Blaby who dealt with me from the very start up to the stage I'm at now.
Mercedes was the first person I spoke to about buying a house and the very first property we were shown and we determined to buy we have now had our offer accepted.
Even when our buyer pulled out Mercedes was back on the phone and not only got me another offer on my property within minutes she even got us a better offer.
Steve the manager is always polite when we contact the office and all the staff are very polite, professional and very customer focused which makes Haart Blaby the Estate agent to go to.
Thanks from us team Haart Blaby
Nick Whitehead
Nicky Β· 19 June 2019
Agent replied Β· 17 June 2024
Thank you ever so much Nick, we are so happy we could secure your dream home here at haart Blaby, especially with that little bit extra we were manage to get you on your sale :) ! Regards, haart Blaby
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4/5
GoogleAlthough we are in the early stages of our house move, we have been very impressed with the advice provided by Steve, Sophie & Mel at Haart.
Sophie is always lovely to talk to, helpful & friendly.
Steve has exceeded our expectations & we love his honest & enthusiastic approach!
Mel has worked so hard for us, enabling a pipe dream to become a reality.
We have every faith that the team at Haart will facilitate a swift sale for us. Thank you.
Claire Β· 19 June 2019
Agent replied Β· 17 June 2024
Hi Claire, Thanks for the review. Hopefully we can make this dream a reality. Stephen McDonald Residential Branch Manager
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5/5
GoogleI have had a great experience with Stephen and the team. From the very first point of contact the customer experience has been exemplary. Stephen arrived slightly late but the team called me to make me aware that he was stuck in traffic. We had a productive conversation and he is clearly knowledgeable. A big deal for me was it felt like I was being provided with a service and not just being sold to. I would definitely recommend them to anyone. Thank you.
Terry Β· 19 June 2019
Agent replied Β· 17 June 2024
Hi Terry, It was an absolute pleasure helping you and if you need us in the future please don't hesitate to contact us. Thank you for that 5 star review. Stephen McDonald Residential Branch Manager
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5/5
GoogleI cannot praise Steve and Mercedes from the Blaby office high enough!
They are the most professional and reliable estate agents we have come across. They definitely went more than the extra mile to help us on many occasions - even on his day off!
Our sale was part of a very difficult chain and there were many problems caused by other vendors, estate agents and solicitors elsewhere in the chain. My honest opinion is that without the hard work, dedication and pure professionalism shown by them both I don't think we would have achieved it.
They undertook work on our behalf that other estate agents should have done but didn't either through laziness or incompetence.
We initially started with another (cheaper) estate agent in Blaby which turned out to be the worst decision we made. You really do get what you pay for - and we got very little for the 6 months we were listed with them. They didn't answer the phone and failed to invite one of their own vendors to view our house!
Once we moved to Haart, we sold our property to the first couple that came to view and that was within a week. (These were the people who were selling their own place through our first estate agent!)
I would have absolutely no hesitation in recommending Steve and his team to anyone looking for a reliable, honest, competent and friendly estate agent.
Martyn Β· 19 June 2019
Agent replied Β· 17 June 2024
Hi Martin and Davina, Thank you so much for the fantastic review. I know you had serious problems with the other estate agent who will remain unnamed, and I am glad we have repaid your faith in our great industry. Stephen McDonald Residential Branch Manager
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5/5
GoogleI have been very impressed by the Professionalism demonstrated by this company. Aaron Soper has been very accommodating on the two occasions that I have needed to view the property that I am buying. His local knowledge has been very welcome and use of comparisons has helped me to decide the best property for my needs. All of my phone calls and e mails have been returned in a very timely manner. Excellent service so far! Thanks
Mark Β· 18 June 2020
Agent replied Β· 17 June 2024
WOW! What a great review. Thank you so very much. Stephen McDonald Residential Branch Manager
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5/5
GoogleHaarts were fantastic to deal with from start to finish as a buyer. Steve arranged for us to have multiple viewings of the property on our request, he kept us updated with progress, and was helpful throughout. Steve was always on hand to answer questions and supported us through the stressful process of buying a house!
Sadie Β· 18 June 2023
Agent replied Β· 17 June 2024
Thank you. I really appreciate you taking time to leave a review. Stephen McDonald
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5/5
GoogleSo far so good!! We have just accepted an offer which we are very confident will go to completion..β¦all because Steve, Elle and Mercedes at Blaby have all been brilliant! Up-dated regularly either by texts, emails or phone calls. We really wish we had put our house on the market with them in the first place instead of wasting 5 months with another agentβ¦..it has taken only around a month to find a buyer with Haart and that includes the Christmas & New Year holiday! A very pro-active team and managed to achieve an increase on the original offer - twice!! Thank you everyone so much. A+++++ Best regards - Tony & Lesley Orton
...just a continuation of my above review..β¦.and now we have a completed house sale on our house in Parvian Road! Many, many thanks to Stephen, Elle and Mercedes at Blaby. It is so satisfying to have an agent that backs up their words with actions! Brilliant from the word go to completionβ¦..thank you so, so much. - Tony & Lesley - Isle of Wight
IsleofWightFoxes Β· 19 June 2018
Agent replied Β· 17 June 2024
Hi Tony, We'll be keeping a close eye on the sale and will keep you updated all the way through. Steve
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5/5
GoogleI would highly reccommend Haart Estate Agents - Blaby. The team at Haart were professional and attentive to my needs as a client. After using other estate agents I particularly appreciated their honesty and the efforts they went to to sell my property. Thank you to all the team especially Steve and Max. I also used the services of their Mortgage Advisor - Melinder Basra, and again a great service delivered and always a warm and friendly welcome when going into the office.
Rachel Β· 19 June 2018
Agent replied Β· 17 June 2024
Hi Rachel, Many thanks for the kind words. As I've said if you need anything we're more than happy to help. Stephen McDonald
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4/5
GoogleSteve and Mercedes were very helpful in respect of Branch issues such as the initial valuation and putting together of the sale information, keeping me informed and arranging viewings. I do feel, however, that the Branch was let down badly by the external organisations involved in both the putting together of the brochure and the organising of the "for sale" signage. But, again, Steve and Mercedes did manage to sort out the problems that these Companies caused.
Julie Β· 19 June 2019
Agent replied Β· 17 June 2024
Thanks Julie Stephen McDonald
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5/5
GoogleCan't thank Mel and Mercedes at the Haart Blaby office enough!
Great experience, in a friendly and open office !
Firstly, thank you to Mercedes for discussing my options with me as a potential first time buyer, and setting up a meeting with Mel for me. Mel talked me through everything, and I feel so much more focused now; and aware of what I need to do!
Really appreciated all the help and would recommend to friends.
Keeva Β· 19 June 2019
Agent replied Β· 17 June 2024
Hi Keeva, Thank you so very much for the wonderful review. Stephen McDonald Residential Branch Manager
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5/5
GoogleCurrently buying a house through this company. Have the process from viewing to instruction exceedingly painless. Their attention to detail and ability to provide the all to often gap between my offer and the conveyancer is of great help. I would have no hesitation in recommending Stephen and his team to anyone looking to buy. Looking forward to completion.
Michael.PositiveResponsiveness, Quality, Professionalism, Value
Michael Β· 18 June 2022
Agent replied Β· 17 June 2024
Thanks for the 5 star review.
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5/5
GoogleKayleigh was a huge help with selling our home. We hadnβt moved for 25 years but she made the whole process so smooth and was always happy to answer questions
Bev Β· 3 October 2024
Agent replied Β· 24 October 2024
Thank you so much for your review Bev. Kayleigh, Haart Blaby
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5/5
GoogleWe bought our house through haart estate agents and they couldnβt have been any better, especially Stephen McDonald. Heβs been wonderful when we bought our house 2 years ago & we have contacted him again to sell our house. Top bloke, very kind & helpful.
David Β· 20 November 2023
Agent replied Β· 17 June 2024
Your too kind Sir. Always a pleasure.
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5/5
GoogleHad a great experience with Kayleigh showing me round the property. Super friendly, easy to chat to and really knowledgeable about the place. She answered all my questions without rushing me and made the whole viewing feel relaxed and straightforward. Honestly one of the best estate agent experiences Iβve had!
Tirth Β· 2 September 2025
Agent replied Β· 9 September 2025
Thank you for your review Tirth! Kayleigh, Haart Blaby
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5/5
GoogleStephen was experienced and took time to understand our circumstances in order to give sound advice based on professional opinion, experience and knowledge.
Very organised and efficient yet warm and friendly
Cheryl Β· 25 July 2024
Agent replied Β· 24 August 2024
Hi Cheryl,
Thanks for the great review. Happy to help anytime you need.
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5/5
GoogleWe have had a few encounters with Steve Mcdonald ver the past week and he has been very, very helpful! We had a valuation from him on our property and he was really informative, provided comparisons to other homes in the area and was very straight talking, which I appreciate!
We then had a viewing with him at a property, he was very knowledgeable and able to answer lots of questions about the home which made viewing a very pleasant experience!
Tori Β· 3 June 2024
Agent replied Β· 17 June 2024
Hi Tori, Many thanks for the great review and I'll be in touch.
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