Every review we hold for the Bishopston office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have been tenant for Pentrich properties since February 2018 until now. I highly recommend them. Best agency I ever had. They are very efficient with any issue reported and everything was sorted very fast. Mrs Daly dealt with everything very promtly. Mrs Daly was always very organised, all necessary paperwork and required certificates were always up to date and made available. Most agencies look only after landlords interests but Mr and Mrs Daly look after tenants as well and that is why I highly recommend Pentrich Properties.
Jane · 7 March 2025
★★★★★ 5/5
GoogleI was a tenant with Pentrich Properties between 2018 and 2025, and it was a genuinely great experience. Their communication was always good, the rent price was fair (no big increases over the years either), and if there ever was any issue with our flat that needed a repair, they'd get it sorted quickly. I was very nervous before moving out, as I've had bad experiences with other letting agents before at this stage, but they were clear in their expectations, and didn't take any money from our deposit, which I don't think has ever happened for me before, despite my best cleaning efforts. I get the impression that they care about their tenants, and I would definitely recommend them to others!
Naomi · 14 September 2025
★★★★★ 5/5
GoogleFollowing a friend's recommendation, I contacted Pentrich Properties to seek advice on my rental property. Jane was very helpful and explained our queries in detail. I have dealt with many letting agents through my years of renting and being a small landlord. I was very impressed with Jane's professionalism, enthusiasm and efficiency. Pentrich Properties is now my number one choice letting agent in Bristol. Highly recommended.
Jane · 2 May 2024
★★★★★ 5/5
GoogleI have rented out a flat through Pentrich Properties for more than 15 years. I highly recommend them as a letting agent. Jane is extremely thorough in her management so the flat has always been kept to a high standard for tenants. When tenants move out she has usually arranged for a new tenant to move in immediately. Their communication is great with queries dealt with effectively and promptly. Wonderful service, going above and beyond.
Claire · 3 May 2023
★★★★★ 5/5
GoogleJane and Gary was always super helpful, and they showed that they really cared of us since the very first day. They always replied to our queries, even out of standard working hours (and when needed even in the weekend). Also when we left the property we had their full support! I strongly recommend them!!!
Eleonora · 3 May 2023
★★★★★ 5/5
GoogleWe rented a flat with Pentrich Properties for around 2 years. Gary was knowledge about their properties, Jane was always responsive to emails and contractors were sent out quickly to fix any maintenance issues. After cleaning the flat and leaving we had no issues getting our full deposit back a few days later.
Ben · 3 May 2023
★★★★★ 5/5
GoogleAbsolutely wonderful agents. Great communication, professional and friendly service; I stayed with them for 4 years! Enquires were answered promptly and admin handled quickly. Thank you :)
Nik · 4 October 2024
★★★★★ 5/5
GoogleThe best agency ever! I rented a house through them for 7 years. No problems. Any inspections, gas checks or garden maintenance were announced well in advance and flexible. Quick response to any questions, even on Sunday evening. Hassle-free repair of any faults in the house. Move out in a pleasant atmosphere, deposit refunded in full. I highly recommend this agency!
Malgorzata · 14 February 2025
★★★★★ 5/5
GoogleI rented with Pentrich for 4 years and i honestly don't have a bad word to say about them. Gary and Jane made renting very easy and were very responsive when dealing with any queries or issues i had. I was genuinely sad to have to switch to a new letting agency.
Mark · 14 April 2022
★★★★★ 5/5
GooglePentrich properties are the only agency in Bristol which do not take advantage of students, Gary was great when we enquired about the house and kept it on hold for us whilst we struggled to get ourselves organised. Jane was amazing …
Alicia · 14 April 2023
★★★★★ 5/5
GoogleJane and Gary made renting by myself a really easy and enjoyable experience. They were prompt in resolving any issues I had throughout my 2.5 year tenancy and their properties are all of such a high standard.
I will certainly be back in contact in the future when considering moving homes.
Louise · 7 June 2021
★★★★★ 5/5
GoogleI own a flat which is rented out by Pentrich Properties. It has been a truly good experience, knowing that I can trust Jane and Gary to look after the interests both of the tenants and myself, and to deal promptly, appropriately, efficiently, and in a friendly manner with any problems arising . A great relief after letting through a big agency, which was a constant source of stress.
Eve · 3 May 2023
★★★★★ 5/5
GoogleJane and Gary provided a top quality service to their tenants. We spent just over a year in a property managed by Pentrich Properties and I can honestly say they are the best managing agents we have come across: quick to respond to messages and solve issues and always very helpful. A very positive experience and a breath of fresh air compared to various other much bigger management companies who managed previous properties we rented.
F · 7 June 2022
★★★★★ 5/5
GoogleJane is highly responsive, professional and friendly. Any problems whilst renting she sorted immediately. All post tenancy issues resolved to my satisfaction and full deposit returned! Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
Andy · 25 October 2021
★★★★★ 5/5
GoogleJane has been helpful, responsive and friendly throughout. No issues in 3 years of renting through Pentrich
Jack · 3 May 2023
★★★★★ 1/5
GoogleContacted them for 2 weeks to enquire about a property. Never got a call back nor did they care to reply to my messages or mails. Very bad experience
Aravind · 7 June 2021
Agent replied · 7 June 2023
We are sorry that nobody came back to you; our office is currently only partially staffed due to the current restrictions. We endeavour to respond to all messages and we apologise if yours has slipped through as this is not the level of service we pride ourselves on.
★★★★★ 5/5
GoogleI rented a flat through Pentrich for 3 years, in a fantastic location in Bristol. I was always very impressed by the professional and timely way that my maintenance queries were dealt with. For example, when I needed the oven replacing, it …
Robert · 14 April 2023
★★★★★ 5/5
GoogleAs a landlord, I can't stress enough how happy I am with Pentrich Properties. Always happy to find time to advise (even on minor matters). Thoroughly professional and extremely fair with their rates. Genuinely look after the properties and tenants on all aspects. Would highly recommend to potential landlords and tenants alike.
Kevin · 7 June 2021
★★★★★ 5/5
GoogleJane and Gary provided a top quality service to their tenants. We spent just over a year in a property managed by Pentrich Properties and I can honestly say they are the best managing agents we have come across: quick to respond to messages …
Flo · 14 April 2022
★★★★★ 5/5
GoogleCouldn't ask for better a better rental agency, compared to so many others in Bristol. Jane and Gary actually care about the tenants and landlords, and move swiftly to fix any problems and any queries.
Would highly recommend for any tenants or landlords.
James · 7 June 2022
★★★★★ 5/5
GoogleJane and Gary have offered the most professional and cared for renting experience I've had. I was a tenant for almost three years and never felt like I wasn't valued. They were highly responsive and solved any house issues quickly. If you …
Caleb · 14 April 2022
★★★★★ 5/5
GoogleI have been a tenant in a property managed Pentrich Properties for many years and I had an absolutely wonderful experience dealing with Jane and Gary. They have always been very responsive and dealt with any issue quickly and effectively! 100% recommended!
Andrea · 14 April 2022
★★★★★ 5/5
GoogleI rented from them for 3 years and they were always fair, didn't persuade the landlord to increase rent, responded to issues well. A rare breed of letting agents who are genuine nice and compassionate people. Highly recommend as a tenant
Rich · 7 June 2020
★★★★★ 5/5
GoogleAs a landlord, I found that Pentrich Properties gave me an excellent service, responding to my emails quickly and efficiently, arranging for work on the house to be done promptly and issuing clear statements on time. I highly recommend this company.
Dominic · 7 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
