Every review we hold for the Bishop Auckland office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAbsolutely first class throughout from…
Absolutely first class throughout from initial valuation to completion .We were updated regularly and they always returned calls promptly .Particular praise for Stacey who went above and beyond to enable our sale to go through in a timely fashion.No hesitation in recommending this agent.
Paul · 8 August 2019
Agent replied · 16 June 2024
Hi Paul,This is a great review!!!Thank you so much for your very positive comments ref our Durham Office. The team including Stacey will be over the moon with your review and 5 stars.Thanks again.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotWas very pleased overall
Robinsons were very good from start to finish and was always kept in the loop about what was going on. House sale took a little longer than normal due to COVID but went through smoothly never the less.
Mrs · 24 May 2021
Agent replied · 16 June 2024
Hi Mrs Smart, Thank you for your review and 5 stars. It is much appreciated. Regards. Simon Wright. Director.
★★★★★ 5/5
TrustpilotRobinsons dealt with a house purchase
Robinsons dealt with a house purchase for me. They were very reliable. Always got back to me with questions and on the completion date they rang me and made my experience so enjoyable. Would recommend to anyone. Thank you
Tracy · 23 February 2021
Agent replied · 16 June 2024
Hi Tracy,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, Robinsons at Crook office were outstanding. Kept me up to date with the progress all the time, went very smoothly. Nothing was a problem to them. 5 Star service.
Andrea · 24 June 2022
Agent replied · 16 June 2024
Thank you for the lovely review of our Crook office. Kind Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotStaff thanks.
Right from the start of the process all the staff where very helpful, communication and information was made available and was only a phone away. To all the staff who worked at Robinsons i just want to say Thank You.
David · 24 November 2020
Agent replied · 16 June 2024
Hi DavidThank you very much indeed for your positive review and 5 stars ref our Darlington Office. All the team will be delighted.Regards.Simon Wright.Director.
★★★★★ 4/5
TrustpilotGreat service
I would give a 4 star review as they have been brilliant but the only issue I have is if they would get a out of hours number due to myself working shifts and having to wait til the following day for updates.
Jonathan · 5 December 2019
Agent replied · 16 June 2024
Hi JonathanThank you for your review and 4 stars. It is much appreciated.RegardsSimon Wright.Director.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, Claire that sold my house was amazing, and all the staff at Stockton branch are lovely helpful, thank you for selling my house so quick, so we could move back home to Wales. Gold star rating from myself and my husband
Helen · 21 November 2019
Agent replied · 16 June 2024
H HelenThank you very much indeed for your review and 5 stars. Claire and all the team at Stockton will be delighted. I will personally pass on your good wishes to them.Thanks again.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotThank you to the whole team at…
Thank you to the whole team at Robinsons Sedgefield for your excellent customer service and professionalism. From beginning to end the whole process of selling with you was stress free thanks to your enthusiastic, efficient and personal approach.
Judith · 25 April 2021
Agent replied · 16 June 2024
Hi Judith.Thank you so much for your review and 5 stars ref our Sedgefield Office.All the team will be delighted with your positive comments.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotService was above and beyond exectations
Service was above and beyond what I had expected. All the staff at the Marton office were helpful and friendly. Any queries we had were responded to promptly and professionally. I would strongly recommend, particularly as their fees are very reasonable compared to local competitors.
Mrs · 18 October 2018
Agent replied · 16 June 2024
Hi Mrs YoungerThank you very much for your kind words and comments with ref to our Marton office. The team will be thrilled with your review and 5 stars.Thank you for taking the trouble to reply.RegardsSimon Wright.Director.
★★★★★ 5/5
TrustpilotGreat service from start to finish
Great service from start to finish. I would definitely use Robinsons to sell a house in the future. Communication was excellent and we opted for the package with solicitor fees included. All concerned worked closely together and everything was quickly and efficiently. Thank you.
Susan · 24 January 2019
Agent replied · 16 June 2024
Hi Susan.What a great review! Thank you so much. I will pass on your good wishes to the Durham office.Thanks again.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotIncredibly helpful and patient
Incredibly helpful and patient. I would highly recommend Robinsons.
Jonathan · 14 March 2024
Agent replied · 16 June 2024
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.
★★★★★ 5/5
TrustpilotSelling a house with Robinsons estate…
Selling a house with Robinsons estate agent was simple & straightforward. The agent kindly conducted the viewings but kept us fully informed throughout the process. Even through a pandemic. I would recommend to anyone looking for a competent, professional service.
Annette · 25 August 2020
Agent replied · 16 June 2024
Hi Annette,Thank you very much indeed for your review and 5 stars. The team at Durham will be very pleased with your positive comments.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotSpennymoor branch is a great office
Spennymoor branch is a great office. Everyone I have ever had contact with have been friendly, polite and even more importantly, extremely competent professionals. I now won’t use anyone else!
Eben · 23 June 2022
Agent replied · 16 June 2024
Thank you for the lovely review of our Spennymoor office. Kind Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotVery personal service
Very personal service. Valuation and photos were made as stress free as possible. Good communication when booking viewings etc. A buyer was found quickly and I was updated with progress regularly. I felt well supported by the team and would use their service again.
Jane · 28 November 2018
Agent replied · 16 June 2024
Hi JaneThis is a great review so thank you very much for posting such positive comments.The staff at Stockton will be chuffed. i will personally pass on your good wishes to them. Thanks for posting your review.RegardsSimon Wright.Director.
★★★★★ 5/5
TrustpilotSuper service from Sedgefield team
As always a super service from Jade, Sharon and Ryan in finding a tenant for our rental property. Good to have the team fielding the queries, updating web-site and carrying out viewings in a professional and friendly manner.
Elizabeth · 30 January 2021
Agent replied · 16 June 2024
Hi Elizabeth,Thank you so much for your positive review ref our Sedgefield Office. The team there will be delighted. i shall pass on your good wishes to them.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotFaultless
Great experience dealing with all the members of the Durham branch when purchasing my new home. A stress free experience from beginning to end!
Matthew · 3 February 2023
Agent replied · 16 June 2024
Thank you very much for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotHighly recommended
Lovely staff, always helpful and courteous. Efficient from initial contact to the day of the move. Thank you 5*
Anne · 7 July 2023
Agent replied · 16 June 2024
Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotExcellent service to get us our…
Excellent service to get us our stunning new home. Ryan ,Sharon and Jade at the Sedgefield branch were fantastic 👌 always at hand to help throughout the whole process which made the move much easier 🙂
Emma · 30 June 2021
Agent replied · 16 June 2024
Hi Emma,Thank you so much for your review and 5 stars. It is much appreciated. Ryan and all the Sedgefield team will be thrilled with your positive comments.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotMichelle Chelsea and Michael
Michelle Chelsea and Michael. Were very helpful when we were purchasing our property. Kept us informed and helped us to resolve problems. With the vendor. Would definitely recommend
Pauline · 1 September 2022
Agent replied · 16 June 2024
Thank you for your review of our Chester office, its very much appreciated by the team. Kind Regards Keith Mason, Senior Manager
★★★★★ 5/5
TrustpilotHelpful and informative until the end
From start to finish it was a pleasure dealing with the staff, all of the girls were helpful beyond what was necessary, the sales progressor helped us no end And can’t thank her enough
Sharon · 3 November 2021
Agent replied · 16 June 2024
Thank you for your review
★★★★★ 4/5
TrustpilotQuality house to rent
Sadly the quality house I had available took longer to rent than we all anticipated however once a suitable tenant was identified Jaynie & Claire in the Stockton office worked efficiently dealing with the application. Hopefully looking forward to a stress free tenancy.
Janet · 5 March 2019
Agent replied · 16 June 2024
Hi Janet.Thank you so much for your positive comments ref our Stockton branch. it is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotExcellent service
Excellent, speedy, friendly & helpful service from the team from start to finish. I called in for advice about renting a property out on Thursday and a new tenant was found and had moved in by the following Friday - totally hassle free!
Paula · 3 March 2019
Agent replied · 16 June 2024
Hi PaulaThank you very much indeed for your review and 5 stars. The team at Ingleby will be delighted. it is great to hear such a speedy result for you.Thanks again.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotExcellent
Excellent, friendly and helpful service. Angela and staff were always courteous and forthcoming with information.
Juile · 11 October 2023
Agent replied · 16 June 2024
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.
★★★★★ 5/5
TrustpilotReally good at there job & very…
Really good at there job & very professional in the way they market & sell the properties... Robinsons managed to sell our property withinn 2 weeks after being with a rival estate agent for 16 weeks... I cannot rate Robinsons highly enough..
Dear · 15 August 2019
Agent replied · 16 June 2024
Hi Mr and Mrs Harrison,Thank you very much for your positive comments ref our Hartlepool Office. The team there will be thrilled with what you have said. The Hartlepool Office is consistent in delivering a high level of service so i am pleased you have experienced this.Regards.Simon Wright.Director.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
