Trusted Agent profile
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24 reviews across 1 platform
Unit 2, Ladywell House, 20 Hurst Street, Birmingham, B5 4BN, Birmingham B5 4BN
Ying Wah Property's Birmingham office at Unit 2 is rated 4.2 out of 5 across 24 reviews on 1 platform, including 24 Google reviews rated 4.2. Checked 9 October 2026.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleChloe went above and beyond to help me secure the home that I really wanted. As an EXPAT moving countries I had some challenges to overcome going through the Referencing process, but Chloe was there with me every step of the way. Chloe was always super helpful and quick to respond in a caring and professional manner. I highly recommend working with Chloe for all your Real Estate needs. Thank you Chloe.
5/5
GoogleI had an outstanding experience with Ying Wah Property. The team was incredibly professional, responsive, and genuinely helpful throughout the entire process. I would especially like to thank Chloe Koh and Joyce, who went above and beyond to assist me. Their guidance, patience, and attention to detail made everything smooth and stress-free. I highly recommend Ying Wah Property to anyone looking for a reliable and supportive agency. Thanks a lotππ»
5/5
GoogleWant to say a special thank you to Chloe for helping us secure our dream flat !! We faced lots of challenges and had moments where we thought it would fall through but she was very assuring and clear when we were speaking. Thank you Chloe ILY π©· β¦
Thank you for your feedback! It is much appreciated and valued - we will pass your message to our colleague Chloe, we are sure she'll be very pleased to hear this! Please do contact us if there is anything else you need during your tenancy, and we hope you are settling into your new home well :)
5/5
GoogleI rented a property through this agency for one year and really appreciate their service. The house was very clean and well-maintained since itβs directly managed by the agency. They arranged a private viewing for us, answered all our questions, and guided us kindly through utilities like water, electricity, and internet before moving in. Special thanks to Agent Ricky, explained everything clearly in both English and Chinese. Highly recommend!
5/5
GoogleI rented a flat through Chloe Koh at Ying Wah Property for nearly two years, and she provided an excellent, professional service throughout. Chloe was always responsive, friendly, and genuinely helpful in resolving any issues quickly , even when we had minor pest problems. She made the whole renting experience smooth and stress-free. Highly recommended!
5/5
GoogleIβm very grateful for the support from Ares and Yinghua Real Estate. The whole process was incredibly efficient, the team were responsive, and always willing to assist. The landlord is also very understanding and considerate, which made settling in much smoother. I would like to recommend Ares and Yinghua to anyone looking for a place in Bham.
5/5
GoogleEric is very good, very responsible and has a very good attitude. He actively handles any problems I haveοΌAnd the check-in was very smooth.Thanks to Eric's help, I can move into the house smoothly.I recommend Eric and Yinghua Real Estate to tenants who need to rent a house.
5/5
Google2 and a half years ago, I just arrived in Birmingham and rented an apartment in this Yinghua Real Estate. They quickly helped me rent a unit that I wanted. Every employee patiently listened to my requirements, especially Ares who helped me solve it. There are many housing problems. If you come to Birmingham, England, you can ask Ares for help.
5/5
GoogleReliable, easy to communicate with, efficient, and speaks Mandarin well. I recommend Ares; he has a strong sense of responsibility.
5/5
GoogleFrom the first viewing to the final steps of the rental process, the team at Eric was incredibly helpful and supportive. I really appreciate their clear communication and efficiency. Thank you for your excellent service! Highly recommended!
5/5
GoogleHighly recommended, smooth and fast process moving in and fixing any issues in the apartment. Agent is also extremely helpful and responds quickly to any concerns. Keep it up
5/5
GoogleReally helpful, responsive and professional. A rarity in competing UK estate agents. I've had bad experiences with every other estate agent I've ever worked with. So Ying Wah is refreshing.
Hello Joe, thank you for your kind review. We are glad that you have found us helpful, responsive and professional. Please do reach out to us if there is anything you need! :)
5/5
GoogleGreat service, good communication and very helpful. Shout out to Chloe and Eric for sorting out many things for renting
5/5
GoogleVery helpful, nice and friendly. Thank you Joyce and Chloeπ β¦
5/5
GoogleAres, my colleague at ING Birmingham, was very professional and helpful, offering a lot of valuable advice and providing different listings for reference. 5-star recommendation.
Thank you for your review Edward. Your feedback is valued! We will pass your kind words to our colleague Ares, it is much appreciated.
5/5
GoogleExcellent customer service, Friendly, always get back to you quickly, very efficient in everything they do. I am so glad that I changed from my previous agent to Ying Wah Property, I highly recommend them.
5/5
GoogleI have rented from Ying Wah twice now but the second time I rented I faced a lot of challenges in my personal life - along side having a baby just after moving in to one of their properties. I live there for over a year and they were so β¦ More
5/5
GoogleYinghua Real Estate highly recommends! Good luck comes to you from Hong Kong. οΌ I remember that everyone helped Ares, Chloe, Ricky, Eric..., thank you again! !
1/5
GoogleSAME REVIEW AS PREVIOUS USERS. STAFF ARE RUDE, unresponsive, and unprofessional. Suggest to avoid buying properties/ renting via this agent if you are landlord/ tenant. Unpleasant experience.
1/5
GoogleDo you have WhatsApp?
1/5
GoogleAvoid if you are a landlord, no credit check on tenants, resulting in missing payments, damaged properties!
1/5
Googlevery rude staff
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Ying Wah Property's Birmingham office has 24 reviews across 1 platform: 24 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Ying Wah Property is rated 4.2 out of 5 across all 24 reviews, and 4.2 out of 5 on Google from 24 reviews, checked 9 October 2026.
Ying Wah Property, Unit 2, Ladywell House, 20 Hurst Street, Birmingham, B5 4BN, Birmingham B5 4BN.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.