Trusted Agent profile · Birmingham
★★★★★
1,034 reviews across 2 platforms
East Works Drive, Cofton Hackett, Birmingham, B45 8PD
St Modwen Homes's office in Birmingham, at East Works Drive, is rated 4.1 out of 5 across 1,034 reviews on two platforms, including 23 Google reviews rated 4.0.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
3/5
TrustpilotThe customer service is very good but…
The customer service is very good but this is overshadowed by the availability of plots to reserve, or even an indication of when further plots would be made available. This is most disconcerting when house hunting.
5/5
TrustpilotVery helpful and friendly staff
All the staff I have interacted with (Babara, Carol, Lisa), have been amazing, very helpful and friendly. They've made the process of achieving my dream so easy and very much less complicated. I'm excited and happy.
4/5
TrustpilotSales team were very polite and…
Sales team were very polite and informative
Hi Chris, thank you for leaving us a review. We are glad you have had a positive experience with us. Thanks, Lydia
1/5
TrustpilotI looked at a couple of these and…
I looked at a couple of these and didn't buy in the end. The small bedrooms would not fit a bed, the garage won't fit a normal sized car. Who on earth approved planning for stuff like this I have no idea.
5/5
TrustpilotAmazing experience buying our first home
Amazing experience buying our first home with them in Kingsgrove, Wantage. Andrew and Shirley are the best and we’re so grateful for all their patience with us! Thank you ☺️
5/5
TrustpilotExcellent
Friendly staff, good communication
Hey Anastasia, thanks for taking the time to leave us a review. It's always lovely to hear positive feedback. Thanks, Lydia
1/5
TrustpilotAvoid
They lied to us, got our hopes up, different people on the phone say complete opposite things. The company was a disaster to deal with then ignored our phone and emails for a week and a half before they felt like responding.
4/5
TrustpilotPretty good
An annoying feature of the buying process was the computer in the marketing suite kept on dropping out of wifi. This led to a frustrating 2 hours instead of 45 mins.
1/5
TrustpilotDisgusting conmen!
Promised a woodland and protection of environment when we moved into the house, 1 year down the line they are applying for planning to tear down our woodland and build more houses on it! Disgusting scam artists!
1/5
TrustpilotIf you want to buy a house from a…
If you want to buy a house from a company that falsely markets biodiversity and natural woodland but then submits plans to demolish this in favour of more houses then this is the company for you
1/5
TrustpilotThe worst customer service.
4 years after buying a St Modwens home and there are still issues outstanding (they still haven’t finished landscaping!!). As far as customer service goes, it is by far the worst company I have dealt with.
1/5
TrustpilotDishonest developer
Sold a property with a well established woodland on the doorstep as a main selling point. Now they plan to tear the woodlands down to build on! Pure greed and would never recommend this developer!!
1/5
TrustpilotI went to view their development at…
I went to view their development at Meon Vale and when I heard about their plans to destroy acres of woodland to make way for further houses I walked away.
5/5
TrustpilotFantastic service
Fantastic service. Kept up to date every step of the way and the house was completed on time. After sales service has been equally amazing. Highly recommended
1/5
TrustpilotDont buy house from St.Modwen
Very bad company,sold us a dream house with green way and woodland walks.Misseling and lying to all of us.Not a good company,doesn't care about people at all.
2/5
TrustpilotNot enjoyed the aftercare
Not enjoyed the aftercare, would change my option on recommendation now. Repairs organisation is poor had exposed bathroom floor for over 2 weeks
5/5
TrustpilotStmodwen service
Stmodwen have been helpful friendly and efficient in dealling with us both during and after our move. We couldn’t be happier in our home
1/5
TrustpilotUntrustworthy and Greedy
Sell homes using a woodland walk as bait, to threaten to build on that woodland a few years later. Can not be trusted.
1/5
TrustpilotDestroying a beautiful woodland to…
Destroying a beautiful woodland to build houses when it was part of the selling campaign for other houses. Very bad. Do not trust.
1/5
Trustpilotworst service
one of the worst services we have experienced in the UKits been 1 year now and still we are chasing them to fix our snags.
5/5
TrustpilotExcellent service
Excellent service. Things slowed down a bit in terms of communication and response to emails once contracts were exchanged
1/5
TrustpilotTerrible Company - Avoid
St Modwen really are your best friends…..until you’ve bought the house and then don’t want to know you.
1/5
TrustpilotPoor poor poor service
Poor poor poor service! No help at all fake promises! Waiting months to get help, followed by fake promises!!!
1/5
TrustpilotI have worked on St Modwens sites and…
I have worked on St Modwens sites and there shocking to work on. They haven't got a clue
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
