5/5
TrustpilotReally helpful
Really helpful, friendly after care team
Agent replied · 11 June 2024
Hi, thank you for your review. Best wishes, Lucy.
Trusted Agent profile · Birmingham
St Modwen Homes Birmingham reviews
★★★★★
1,034 reviews across 2 platforms
East Works Drive, Cofton Hackett, Birmingham, B45 8PD
Part of St Modwen Homes, see every office.
St Modwen Homes's office in Birmingham, at East Works Drive, is rated 4.1 out of 5 across 1,034 reviews on two platforms, including 23 Google reviews rated 4.0.
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Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAmazing service from Shirley and…
Amazing service from Shirley and Andrew. They have made me feel really excited about purchasing my first home - I can't wait to move in!
Agent replied · 11 June 2024
Thank you for leaving us a review John. We are glad you've had a positive experience with us so far! Good luck & thank you again, Lydia
5/5
TrustpilotGreat experience
Great experience with technician John Still Water.
Agent replied · 11 June 2024
Hello Tina, thank you for taking the time to review your experience with us. Many thanks, Lucy.
5/5
TrustpilotCustomer engagement process
Buying our first home in the UK, it has been a happy easy journey, so far. Megan, our sales consultant has been very helpful in the process.
Agent replied · 11 June 2024
Hello, it's great to hear you had such a positive experience. We will ensure your comments are passed along to the employees mentioned. Many thanks, Lydia
5/5
Trustpilotthe after sales services was amazing
the after sales services was amazing. we were supported with everything that we needed.
Agent replied · 11 June 2024
Hello, thank you for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lucy.
5/5
TrustpilotSincerely thank
I have looking for a new build for half a year, finally, St. Modwen Homes made it and I truly appreciate all the help on this matter.
Agent replied · 11 June 2024
Thank you for leaving us a review. We are glad you've had a positive experience with us. Thanks, Lydia
5/5
TrustpilotExcellent customer service by Simon…
Excellent customer service by Simon Jacobs at Glan Llyn. Made everything quick and efficient and clearly has a passion for the job. Top notch customer service.
Agent replied · 11 June 2024
Hello Ashley, thanks for taking the time to leave us a review. It's always lovely to hear positive feedback. I'll pass your comments along to the team at Glan Llyn. I'm sure they'll be very pleased with the feedback. Many thanks, Lydia
5/5
TrustpilotThe customer service and friend and…
The customer service and friend and forward looking
Agent replied · 11 June 2024
Hello, thank you for taking the time to review your experience with us. Best wishes, Lucy.
5/5
TrustpilotIt's a house dream come through with St…
It's a house dream come through with St Modwen
Agent replied · 11 June 2024
Hey David, we are happy that you are loving your new home. Your feedback is really appreciated. Thanks, Lucy.
1/5
TrustpilotNothing they build is adopted as it's…
Nothing they build is adopted as it's poor quality and sub standard. Councils won't adopt because st modwen won't pay the initial 10 years maintence fees. It also means you as a resident have to pay for the upkeep of the estate even though anybody can drive down the roads or use the park you have to pay to maintain
5/5
TrustpilotSo much help provided
So much help provided every step of the way, especially from the site manager.
Agent replied · 11 June 2024
Hi Luke, it's great to hear you had such a positive experience. Thank you for taking the time to review your experience with us. Many thanks, Lucy.
5/5
TrustpilotFantastic customer service
Fantastic customer serviceI felt valued, listened to and nothing was too much trouble .Absolutely blown away.
Agent replied · 11 June 2024
Hello Emma, thank you for taking the time to review your experience with us. We wish you the best of luck! Many thanks, Lucy
1/5
TrustpilotSold on a lie
We bought our home a Bramshall meadows not just for the house but for the community they said they were building - fast forward 4 years an nothing they promised has come true. No green space, laughable tiny and under stocked play area and no ‘local’ provisions. This is a huge estate, they’ve make a mockery of us all.
5/5
TrustpilotReally helpful but it will be even…
Really helpful but it will be even better if the new home comes with the carpet or flooring instead of extra
Agent replied · 11 June 2024
Thank you for leaving us a review. Wishing you all the best, Thanks, Lydia
5/5
TrustpilotVery happy with our new home
Very happy with our new home, the team have been great with any issues or snags we have noticed, we would recommend them in the future.
Agent replied · 11 June 2024
Hey Travis, we are happy that you are loving your new home and have been thrilled with the experience. Thank you from all of us, your feedback is really appreciated, Lydia
3/5
TrustpilotOffers that’s not very clear on terms…
Offers that’s not very clear on terms and conditions. Looks like it’s applicable to you but in practice not!
Agent replied · 11 June 2024
Hi, We are sorry to hear this. We have contacted our sales managers at Banbury place and asked them to give us some more clarity on what's gone on here. Hopefully we can resolve any issues and be in touch with you shortly on this. In the meantime, if you'd like to contact us with more information please don't hesitate to email us at sales@stmodwenhomes.co.uk. Thanks, Lydia
5/5
TrustpilotFabulous house
We purchased a house at Langford Mills, Taunton and have had an excellent experience throughout from sales through to site staff they have all been professional, helpful and very quick with any issues - of which there have been very few. The house build is excellent. I would absolutely recommend them as a company. We are very impressed. Jules and Ed Hutchings
1/5
TrustpilotDo not buy from these liars
Do not buy from these liars - they advertise green spaces and woodlands in their developments with the clear intention of destroying them to cram more houses in. Yet they still try to claim they want to “boost biodiversity at our developments and deliver new schemes in an environmentally responsible way”. Not sure how destroying acres of woodland fits into this.
5/5
TrustpilotThe quality of the development is very…
The quality of the development is very good and the Sales Agent,Jenny, has been very helpful.
Agent replied · 11 June 2024
Hi Chris, thank you for taking the time to review your experience with us. It’s great to hear that Jenny at Littlecombe has helped you in your home-buying journey. We will be sure to pass this review over to the team at Littlecombe. Many thanks, Lucy
5/5
TrustpilotSt Modwens - Locking Parklands
Thank you to everyone at St Modwens - Locking Parklands! From the start of the process of us purchasing our house, to date they have been nothing less than amazing! The whole team are a joy to deal with and have gone above and beyond with their customer service. So a huge thank you to you all! Hannah and Brett x
1/5
TrustpilotDreadful customer care
Dreadful customer care , st modwen are not interested once you've completed the customer satisfaction surveys . Reported an issue with gutters not installed properly over a month ago and they don't want to know . Will now have to pay someone to correct the issue due to poor installation.
1/5
TrustpilotSell homes based on lies
The home I live in was sold with beautiful brochures full of woodlands. What they failed to mention was that was up until a few months ago a lie. They planned to bulldoze those woods to make way for more houses but have since had a u turn and decided against this. Don’t necessarily believe what you are told.
5/5
TrustpilotFirst class experience dealing with…
First class experience dealing with this company. All information readily available and provided when required.Great communication throughout process.
Agent replied · 11 June 2024
Hello :) , thank you for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lydia
1/5
TrustpilotDevastated homeowners
Really disappointed with this company who boasts that they work to help the environment, whist planning to destroy the ancient Meon Woods for more houses. People bought housing here on the understanding that the woods would remain and the locals who have used the woods are really devastated and fighting to stop this. Not a very popular company at all.
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Tell us what you need and we'll put you in touch. St Modwen Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
