Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAmazing place to stay in! Concierge is very helpful and responsive. I sprained my foot once and they carried my parcels to my apartment for me. Concierge staffs are extremely helpful and sweet! Building is well maintained regularly and I have not faced a single inconvenience during my stay so far (moved in a month ago). The location is super convenient and apartments are very beautiful.
The whole move in process is very smooth and they are pet friendly (nope, they don’t charge extra for pets like many other places do)!
Muse · 9 April 2026
★★★★★ 5/5
GoogleIt’s a wonderful, not only the place but also the environment and its people whether it may be the residents or the concierge. Very friendly and welcoming! Sukhi especially who has made me feel very welcome here and also comfortable, made it truly feel like home, whether I have any issues or need any assistance during my stay here, I am not shy to ask him which I’m very thankful for.
Overall, I love it here, the friendly people, the welcoming staff, the activities, and the facilities.
World · 10 April 2026
★★★★★ 5/5
GoogleI absolutely love the apartments, they’re cosy, inviting, and designed to feel like home. The canalside club creates a real sense of community with its cafe lounge, pool table and board games, making it easy for residents to connect and relax.
The additional amenities, including the cinema and games rooms, effectively extend your living space. The concierge team truly ties everything together, as they’re consistently helpful and attentive. A special mention goes to Sukhi, who goes above and beyond to ensure residents feel supported in everyday living.
Having a well equipped gym just steps away is another major benefit, making it easy to stay active and maintain a healthy routine.
Overall, this is a fantastic place to live, combining comfort, convenience, and a strong sense of community.
Abdulrahman · 10 April 2026
★★★★★ 5/5
GoogleSukhi is a fantastic member of glasswater locks, his professionalism and courtesy is exceptional, he is very friendly and a great member of staff, apartments are really great aswell
Yousaf · 16 March 2026
★★★★★ 5/5
GoogleNadeem is a exception member of staff, was really helpful from when I moved in and goes above and beyond for residents, great staff!
Yousaf · 16 March 2026
★★★★★ 5/5
Googleamazing building and Sukhi is great :) he always goes above and beyond to make us feel comfortable and accommodated 5*
Daisy · 16 March 2026
★★★★★ 5/5
GoogleGreat place to live, clean, well organised, and comfortable. Special thanks to Sukhi, always friendly and helpful.
Abdulrahman · 2 April 2026
★★★★★ 5/5
GoogleGreat building, Sukhi is excellent and very professional.
N · 2 April 2026
★★★★★ 5/5
GoogleNice building overall, always clean and well looked after which I really appreciate.
Free coffee is a great bonus too, such a nice touch.
Sukhi at reception is great, always friendly and helpful whenever you need something.
No complaints, happy living here.
Retaj · 9 April 2026
★★★★★ 5/5
GoogleExcellent service by Sukhi at reception, he’s always very helpful, polite and friendly. He keeps records and very intentional about his job. He’s the best the property have got.
Moses · 2 April 2026
★★★★★ 5/5
GoogleLovely experience at Glasswater Locks by Berkeley. Sukhi at reception is always kind, friendly, and welcoming, really makes a difference.
Danh · 2 April 2026
★★★★★ 1/5
GoogleThe reception team, the manger and everything is wonderful.
But careful some properties have problems with heating and draft problems and …
Sa · 16 February 2026
★★★★★ 5/5
GoogleThe property is stunning and have had lovely interactions with most of the concierge staff.
HOWEVER, …
Stefanie · 16 February 2026
★★★★★ 5/5
GoogleGreat facilities and nicely positioned by the canal. Best concierge team in Birmingham!
Dan · 19 March 2026
★★★★★ 5/5
GoogleThe building is nice and sukhi is the best
Amal · 2 April 2026
★★★★★ 5/5
GoogleRating only, no written review.
Fz · 2 April 2026
★★★★★ 5/5
GoogleRating only, no written review.
Rolla · 16 February 2026
★★★★★ 5/5
GoogleRating only, no written review.
Ogün · 27 March 2024
★★★★★ 4/5
GoogleRating only, no written review.
Mike · 28 March 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
