Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent customer service
Excellent customer service, very professional and a big thank you to Diana very helpful and made my journey finding a flat easy. Also thank you to Gemma & Simon who was helpful.
Nicole · 10 February 2025
Agent replied · 28 July 2025
Thank you for your feedback and congratulations on your new flat!
★★★★★ 5/5
TrustpilotGreat service
SW during my stay in UK greatly supported me to initially find an apartment to let and then to sell my property when I had to move abroad. Special thanks to Diana who supported us in all aspects of the transition.
ME · 8 March 2025
★★★★★ 1/5
TrustpilotAvoid at all costs
We had to move out of a property early due to damp, mould and other issues which they were reluctant to release us from. Our landlord was the Diocese of Leeds (the Church believe it or not!)
Vaughn · 18 December 2024
Agent replied · 25 December 2025
Thank you for providing us your feedback. We were disappointed to hear of your experience and thank you for sharing this, feedback both negative and positive allows us to continue to ensure we provide the best service possible.
During your inspections there were no signs of damp at the property. There had been historic leaks which had dried and required redecorating. The mould area you refer to appeared to be condensation mould from a lack of ventilation to the area.
The condition and safety of the properties we let is of the utmost importance to us, but this does require some work from both letting agents and tenants alike.
The deposit return also took longer than we would normally like due to communication back and forth to try to settle the matter without the dispute service which we have now achieved.
★★★★★ 1/5
TrustpilotProperty Invester,
Been property For Invester for decades ,
Raj · 9 June 2026
★★★★★ 1/5
TrustpilotUnreliable and unprofessional company
Unreliable and unprofessional company ! We had an incredibly disappointing experience with this SW company. We were in the process of securing a property for our new family business in the city center, and after they accepted our offer, confirming that both we and the vendor were happy, they kept delaying everything without any valid reason.
Darya · 11 March 2025
★★★★★ 1/5
TrustpilotFlat has structural issues, I was ignored when I asked to leave the contract because of these problems.
I rented a flat through Sanderson Weatherall at the start of this year. The flat seemed nice enough at the viewing but a number of problems were hidden.
SPP · 4 October 2025
★★★★★ 1/5
TrustpilotUtterly clueless
Utterly clueless. Used Sanderson Weatherall as they were the closest firm of valuers on the banks' panel (the property is in Cardiff). They valued the property at 20% less than three national firms with Cardiff offices. When I challenged them they increased their valuation slightly but were still way behind the three other agents. Unfortunately, they were instructed by the bank so I can't sue them for negligence as they clearly had no idea what they were doing on this valuation. Avoid.
Steven · 14 November 2022
★★★★★ 5/5
TrustpilotDiana Warr has rented our Leeds…
Diana Warr has rented our Leeds property for some ten years. Excellent service in every way.
Kathleen · 19 August 2025
★★★★★ 5/5
TrustpilotSuper I was very pleased with the…
Super I was very pleased with the service received by Sanderson weatherall Scarborough branch,
John · 1 August 2025
★★★★★ 1/5
TrustpilotUnreliable before you even start!
Tried to book a viewing for the 8th of August. Cancelled due to their poor communication with the current tenant.
Travis · 15 August 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.