4/5
TrustpilotImprovement in communication with…
Improvement in communication with clients would take you up to 5 stars,
Agent replied · 29 October 2024
Thank you very much for the feedback. I will pass on to the branch.
Trusted Agent profile · Birmingham
Reeds Rains Birmingham reviews
★★★★★
2,081 reviews across 2 platforms
124 Church Road, Birmingham, B25 8UT, B25 8UT
Reeds Rains's office in Birmingham, at 124 Church Road, is rated 3.7 out of 5 across 2,081 reviews on two platforms, including 60 Google reviews rated 4.5.
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotReeds Rains were my first choice
Reeds Rains were my first choice after years of experience of using them in my capacity as a landlord and finally as a property seller.The marketing of my property was quick and efficient, resulting in a quick sale at a sensible price with good advice at every stage of the process.
5/5
TrustpilotWow definitely 5 out 5
Wow definitely 5 out 5 I had Alison Bullock from chapel house branch out yesterday. Her time keeping was spot on, her local knowledge was superb, her manners and enthusiasm was amazing. As a sales negotiator she really was the best sales person I have seen for a long time. And I should know!
5/5
TrustpilotHi the sale team in my local branch is…
Hi the sale team in my local branch is very good they worked very hard to sell my property and kept me updated all the time I will definitely recommend them
5/5
TrustpilotReview
Throughout the process the staff have been extremely helpful and supportive.
Agent replied · 29 October 2024
Great to hear. Thanks for the review.
5/5
TrustpilotPleasant and helpful staff
Pleasant and helpful staff. Always keep me updated
Agent replied · 29 October 2024
Great to hear, thank you!
1/5
TrustpilotDO NOT USE REEDS RAINS LETTINGS IF YOU…
DO NOT USE REEDS RAINS LETTINGS IF YOU ARE A LANDLORD!The reeds rains letting centre is there not to do any work just to siphon off money
Agent replied · 29 October 2024
We're sorry you're unhappy with the service received Debdeep Dey. We're not aware of any current issues outstanding. We would really like the opportunity to put this right, and would be grateful if you would contact us on rrcustomerrelations@reedsrains.co.uk to provide more details.Many thanksReeds Rains
1/5
TrustpilotNever go here
Not even worth a 1 star never been so let down to lack of service. Will get more communication out of a brick wall
Agent replied · 29 October 2024
Hello Dorris - We are sorry to hear about the communication difficulties. Could you please let me know which branch it is you have dealings with?Kind regards,Reeds Rains
5/5
TrustpilotReeds Rains Bamber Bridge
I can highly recommend Reeds Rains Bamber Bridge I am a tenant in a property managed by this branch and recently required assistance. My issue was dealt with by the Property Manager Katie Bonnar, who was extremely helpful, friendly and professional. She is a credit to the branch!
5/5
TrustpilotAbsolutely first class service
Absolutely first class service, upfront and transparent with everything they provide. Great communication and friendly staff.
5/5
TrustpilotMatt the adviser was very professional…
Matt the adviser was very professional at all times, he clearly knew his products and found me the best deal that was available. Between him and his assistant Sam they dealt with everything for us and kept us fully informed all the way through. I cannot thank them enough for making this process easy and would highly recommend
5/5
TrustpilotGreat experience, very impressed!
Great experience with Reeds Rains in St Helens. Very professional from the first meeting to the end. They were very responsive and helpful on a number of issues that came up with our sale/purchase. Jordan in particular worked hard to push the sale through, keeping in regular contact. Very impressed!
5/5
TrustpilotExcellent service
Excellent service, kept well informed at all points of the sale & purchase.
5/5
TrustpilotExtremely happy with the service from…
Extremely happy with the service from Reeds and Raines Didsbury.
Agent replied · 29 October 2024
Thank you for taking the time to write this review. I will let the branch know.
5/5
Trustpilotespecially pleased with the service provided by Sofia Shahbaz @ Reeds Rains
I recently purchased property marketed by Reeds Rains and I'm especially pleased with the service provided by Sofia Shahbaz @ Reeds Rains in Salford Quays. She's a consummate professional, very knowledgeable, responsive and thorough in her work from start till completion.If I'm to sell or let property in the future, Sofia would undoubtedly be my first port of call.
5/5
TrustpilotOutstanding service
Outstanding service, very punctual and extremely helpful when we came to purchase any property we enquired about.In one day our house was visited, photographed and advertised via their we site. We even recieved offers and multiple viewings on the first day of selling process and this continued throughout.Would definitively recommend.
5/5
TrustpilotHelpful
Helpful. Been looking for a property a while. Kept me up to date.
5/5
TrustpilotReliable and professional
I have used Reeds and Rains before and know that they are reliable and professional
5/5
TrustpilotMeet Alan today and spoke to jess…
Meet Alan today and spoke to jess today from Reeds Rains in Pemberton,they are excellent people and really easy to deal. How tons of knowledge and helped me in the process of becoming a valuable tenant.If I could give 10 stars I would.
5/5
TrustpilotWonderful service and very helpfull im…
Wonderful service and very helpfull im a single mum and was desperately after a property to rent after a relationship break up, sarah who dealt with everything was very helpful and kept me up to date with everything im so grateful for all there help in finding me a home for me and my daughter :)
4/5
TrustpilotThought you dealt with everything well…
Thought you dealt with everything well apart from lack of staff in your sales team to answer phone or queries, and didn't ring back as promised because of this, otherwise very happy so far .
5/5
Trustpilotwhatever question or query I've had the…
whatever question or query I've had the staff have been really helpful
5/5
Trustpilotthe staff are very friendly and…
the staff are very friendly and helpful. and advised me .
5/5
TrustpilotVery helpful towards everything you ask…
Very helpful towards everything you ask or need , always quick with the replies.
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