RE/MAX Property Hub B31 ? Northfield & West Heath reviews

★★★★★ 1/5

Google

Hi had the worst experience with Remax. The agent lied about the duration of start of sale to completion. He made me trust him with regards to how much commission he was going to charge me, from what was on the contract. The agent put me through emotion stress and I suffered from anxiety attacks due to delays and false information that was given to me. I was threatened by the agent before completion to pay the commission or be taken to court. The company invoiced me 3.5 percent commission instead of the initial percentage agreed. Luckily I picked up on the error. I was verbally abused by the agent due to me question his tactics. I would never recommend Remax to anyone. They are a worldwide organisation who have an agent working for them who is so unprofessional and only cares about the money. So if you want to have a company who rips you off and charges you high commission rates for a unprofessionalism service. Then definitely go to Remax.NegativeProfessionalism

M · 24 October 2022

★★★★★ 5/5

Google

Flawless, that's the only word to describe my experience with Andy Sorrell from ReMax. Andy was brilliant. Went above and beyond what was expected. Really helped me get the sale through. Thanks Andy much appreciated. Orla

Pee · 24 June 2023

★★★★★ 1/5

Google

The receptionist at this place is an absolute tool! Such a horrible person to deal with, I needed to rent my property but just from her conversation with me I've decided to elsewhere, before I could even say goodbye, she put the phone down on me. AVOID! - Horrible receptionist

Adam · 21 February 2025

★★★★★ 1/5

Google

If i could leave a 0 star i Would, worst Estate agents ive ever worked with, no empathy or regards to you, ive been sat for over a week waiting for feedback on an offer I made only to find out the seller accepted another offer even though i am the highest offer,

Walid · 25 November 2024

★★★★★ 5/5

Google

After calling up numerous estate agents I must say the level of customer service from Asif was phenomenal, I told him what I was looking for and he immediately started scanning his database and was extremely professional throughout the entire call.

Faz · 24 June 2022

★★★★★ 5/5

Google

Ryan has been great, really helpful and knows alot about the area and property viewed. We would definitely recommend Remax and their staff. Many thanks Kaiser & Joanna

Joanna · 24 June 2023

★★★★★ 1/5

Google

We were selling a flat in Walsall. Having used Remax in Quebec Canada, they were a shoe-in. Our first agent was a wonderful woman who explained everything and turned up for visits. Sadly, she left the company and a gentleman from The Wolverhampton branch took over. Downhill skiing comes to mind. First, we were persuaded to drop our price. Then, I couldn’t find our property on social media. It had disappeared. The gentleman told me they had problems with their database. This was fixed, but without me mentioning it, I doubt it would have been sorted. I also suspect it had disappeared for at least a month. We had a viewing arranged, and I Waited for the buyers to arrive. The agent wasn’t coming, though I did suggest we should meet. The buyer didn’t arrive. It transpired that the agent hadn’t passed on our details! Totally unprofessional.NegativeProfessionalism

Peter · 24 October 2022

★★★★★ 5/5

Google

After my first shambolic experience of using a letting agency (purple bricks) to let my flat out I was about to give up and sell up. Heather Cooper helped me set up an account with this company, and as far as I'm concerned the service is fantastic and Heather's help has put my trust back in letting agents. Every time I have wanted to contact her she has always been there. Thank you so much for your support and advice Heather. Good luck in the future with your job.

John · 24 October 2022

★★★★★ 5/5

Google

Heather Cooper was very helpful and efficient. We were able to find tenants quickly. Heather operates with high professional standards and she cares about providing a good service. Thank you!

Andrew · 24 October 2022

★★★★★ 1/5

Google

This company has been engaging in deceptive practices, unlawfully collecting money from clients, including agents and tenants. Additionally, the Director has demonstrated highly unprofessional and inappropriate behavior.

Melissa · 20 February 2025

★★★★★ 1/5

Google

Awful telephone manner, rang to enquire about a property and whoever answered the phone was very rude and blunt, wasn’t even sure I’d rung the correct number when greeted with a rude ‘hello?’ Then mumbled and put the phone down when they’d said what they needed to. Completely put me off viewing any properties with them.

Olivia · 24 June 2023

★★★★★ 1/5

Google

I tried to contact to company about a viewing for a listing, but got nowhere on the phone. I also tried online, but am yet to receive a response. It's been over 2 weeks now and it just seems like my wants and needs are being completely … More

Christine · 24 June 2023

★★★★★ 5/5

Google

Excellent service from Heather Cooper who has helped advertise and find tenants for my property, with it being let out very quickly. It's the first time I'm letting out so I was very grateful for her advice along the way. I have every confidence in her help going forward too!

Rhys · 24 October 2022

★★★★★ 1/5

Google

Rang many times but no answer! Send online enquiries many times to arrange viewing but no luck! Waiting for a week with no call back !

OP · 24 June 2023

★★★★★ 5/5

Google

Great company & communication! Made the whole process stress free, will certainly be recommending to family and friends

Leanne · 24 October 2022

★★★★★ 5/5

Google

RE/MAX Associates are proactive and professional. The best service out there.PositiveResponsiveness, Professionalism

Steve · 24 October 2021

★★★★★ 5/5

Google

Very responsive, and very pleased with the service.PositiveProfessionalism

Dylan · 24 October 2021

★★★★★ 5/5

Google

Rating only, no written review.

Thomas · 24 June 2022

★★★★★ 5/5

Google

Rating only, no written review.

Maria · 24 October 2021