Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleScam Artists. Jat moved a family friend into the shared flat who left the place a mess after my husband and I moved out. Jat and Rom claimed their friend's mess meant they did not owe us our deposit back, they'd hoped as immigrants we'd assume they were telling the truth. Thankfully I don't trust anyone and know how to use google. I discovered Jat and Rom were illegally spending money entrusted to them by renters. We filed court papers against them when it became clear they had no intention of following the law. They settled out of court, agreeing to give us £3000 (triple our rent, as is typical in these sort of fraud cases). That was in 2018 and they relocated+changed their phone numbers in order to avoid the debt collectors. After 6 months of attempting to find Oliver Edwards' new physical location the debt collectors were forced to give up.
Blaze · 17 April 2022
★★★★★ 1/5
GoogleLandlords stay away! I went to Oliver Edwards as I found Jat to be very friendly. I was inexperienced in the landlord field and so trusted him fully. I terminated my contract with the company after two years for so many reasons!
My rent was never paid on time to me, even with the ‘rent guarantee’ Jat promised. I would have to call him so many times just to get my rent. I would always be told the tenant hadn’t paid it, or false promises of sending the payment later on. Always an excuse. I went three months without rent payment. I asked him to get money from the guarantor. He advised this will make things sour. Also continuously advised me to not get in touch with the tenant myself. Wen I did, I found out about his lies.
Tenants deposit was not protected within the 30 days. I asked numerous times for the deposit certificate, he kept saying ‘I’ll get you a copy’. In the end he returned her deposit in cash to me, even then I had to pester him about it. Getting me copies of contracts was also very difficult for him.
I asked for tenants in a well paid job. Jat had told me she was working. Turns out she’s on Housing benefit. More problems for me. I was never shown a reference-apparently it was ‘data protection’ laws.
He had also promised regular checks in the property. I don’t think he ever did this after the first visit.
My tenant still claims that she’s given him more rent then he is claiming to receive. I am now in a position where I can’t serve a section 21 on my tenant or take court proceedings as I didn’t protect the deposit within 30days. I say ‘I’ because it is the law that the landlord ensures this is done. My tenant is wanting to leave the property as her health has deteriorated and needs suitable accommodation. Council can’t help her due to lack of housing and aren’t willing to make her a priority as I’m not ‘kicking’ her out.
Thanks for the worst experience in my life. I’ve learnt a lot.
S · 25 March 2018
★★★★★ 1/5
GoogleVery poor the property they gave me was full of mould broken floor's it was previously used a cannabis factory all the ceilings had giant holes the garden was riddled with rat they did not do any work even when the private sector got involved I'm currently going through a lawyer to sue them and they also tried to keep my deposit for a rooten cooker of which they collected stear clear
Melissa · 25 March 2018
★★★★★ 5/5
GoogleThank you to Oliver Edwards for their help and professionalism in helping me get the perfect property. Any questions or quieries that I had were answered straight away, and getting in contact is never a problem. I would highly recommed …
Paige · 17 April 2017
★★★★★ 5/5
GoogleThe team was fantastically helpful and pleasant through the entire process, making everything as easy as possible and replying promptly to all of our messages.
Wendy · 24 March 2020
★★★★★ 5/5
GoogleI’m really happy with the level of service received and would recommend Oliver Edwards to anyone if you want an easy, efficient and honest service.
Siran · 24 March 2020
★★★★★ 1/5
GoogleRating only, no written review.
Ellie · 24 March 2020
★★★★★ 2/5
GoogleRating only, no written review.
Joanne · 24 March 2020
★★★★★ 5/5
GoogleVery friendly staff
Jenia · 24 March 2020
★★★★★ 5/5
GoogleRating only, no written review.
Giedre · 25 March 2019
★★★★★ 5/5
GoogleRating only, no written review.
Jaz · 25 March 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.