Trusted Agent profile · Birmingham
★★★★★
1,389 reviews across 2 platforms
102 Colmore Row, Birmingham,, B3 3AG, B3 3AG
Knight Frank's office in Birmingham, at 102 Colmore Row, is rated 4.8 out of 5 across 1,389 reviews on two platforms, including 36 Google reviews rated 3.7.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
TrustpilotWe have received great service from the…
We have received great service from the Property Manager of our property namely Charlie Toyne‑Sewell. He is consistently responsive, responsible, and follows up on any issues. He has been a great help.
Good morning,Thank you for your kind words, I really appreciate it and have a lovely weekend.Kind regards,Charlie
1/5
GoogleAbsolutely shocking. In regards to the bank tower in Birmingham. Do you like having the "luxury" of internet? If you do don't come here. A building built in 2018 with no hope of getting online due to cheaping out on cables. Not only that, get ready to be passed from pillar to post as they continuously pass the buck. Absolutely no sense of corporate responsibility. Absolute lies on marketing front. List of things advertised: 24 hour concierge: BS goes home at 1630 with no cover for the weekends Residents gym: the only dumbbells around are the idiots in charge of building this dump Restaurants and bars on the ground floor: lol you wish, this place would probably need a bar tbh. Being perpetually drunk is the only way to enjoy this place. I mean I guess they didn't advertise having a working lift for a 21 floor building. (Have had to walk up 20 floors regularly due to the lifts working for circa 10 mins before going down) Oh yeah if that isn't enough they'll ask you to remove your bad reviews too. Apparently being thoroughly inconvenienced and lied to at every turn should warrant 5 stars right. The only sliver lining is the money I'd get from the media for reporting this stupid company
5/5
TrustpilotKnight Frank is always reliable
Knight Frank is always reliable and they work hard
Dear Indah, thank you so much for your review. I am delighted that we could help you move again!Best wishesWilliam
5/5
TrustpilotAlways great service by Catrin Baker
Thank you Nadia for your kind review. It is always a pleasure to be able to help.Kind regards,Catrin
5/5
TrustpilotThanks for the great service
As usual, the team at Knight Frank provided a timely, friendly and efficient service. Thank you.
Thank you ever so much, Graham. It is a pleasure assisting you. Ehteshaam
5/5
TrustpilotAlways responsive and helpful.
Thank you for your lovely reivew and we are so thrilled the team were so helpful. Knight Frank
5/5
TrustpilotVery professional
Very professional, personal and extremely helpful service from Knight Frank. Thanks for making it so easy.
Thank you Alexander, for your kind review. It was an absolute pleasure finding you a new home. Tasha
5/5
TrustpilotSwift turnaround from Vinnie at renewal…
Swift turnaround from Vinnie at renewal time
Dear Alan,It was a pleasure to assist you.Thanks.Kind regards,Vinnie
5/5
TrustpilotHelp with paying rent
The experience was great because of quick answers and a very friendly and solution driven approach!
Thank you Max for your kind words. It was a pleasure assisting you. Ehteshaam
5/5
TrustpilotProactively follows up and responds timely
Vinnie from Renewals proactively follows up on matters and give timely responses. Keep it up!
Dear Leong,Thank you very much for your kind words.It has been a pleasure to assist you through the process.Kind regards,Vinnie
5/5
TrustpilotThanks for Jason!
Thanks for Jason!! He helped me a lot!! And so thanksful have property manager ask him!!
Hi Hu Thank you for your review! Glad I was able to help here, should you need anything else please do not hesitaety to reach outKind Regards,Jason
5/5
TrustpilotVinnie from renewal
Vinnie from renewalAn efficient and fast handling of the negotiations to renew the contract
Dear Silvano,Thank you for the kind words. It was a pleasure to assist you.Kind regards, Vinnie
5/5
TrustpilotVery good communication and attention to detail
Prompt courteous communication and response to queries.
Hi Clare,Thank you for writing such a kind review. I'm pleased we were able to respond to your queries efficiently and effectively! If you need any further assistance please do not hesitate to contact us.Kind regards,Owen
5/5
Trustpilotprompt responses
Summer had prompt responses, very friendly & helpful
I'm glad I could assist you in finding a new home. If you have any more questions or need further assistance, feel free to reach out. Best of luck in your new home!
5/5
TrustpilotRenewal
Good experience with Vinnie from Renewals who kept the ball rolling even while on vacation
Dear Marcus,Thank you for your kind words.It was a pleasure to assist you.Kind regards,Vinnie
5/5
TrustpilotProfessional Real Estate Agency
Brigette helped me renew my lease smoothly.
Dear OzkanThank you for your feedback and glad we agreed a renewal to your lease swiftly. Kind regardsBrigette
5/5
TrustpilotVery happy with the excellent property…
Very happy with the excellent property management service provided by Chervon Pierre. She is always proactive, responsive and insightful in her advice. I would strongly recommend her.
Thank you very much for your kind and positive words Michael. It has been a pleasure working with you and managing your property for many years. Best wishes, Chervon
5/5
TrustpilotLettings accounts
I have always found the lettings accounts team to be very responsive. Keep up the good work.
Thank you for your very kind review. It was a pleasure assisting you. Knight Frank Accounts
5/5
TrustpilotExcellent service and good…
Excellent service and good communication. Very pleased with my experience
Thank you Niklas for your review. It was great working with you and I hope you are enjoying your new home. Ellie
5/5
TrustpilotEfficient lease renewal
Efficient lease renewal, which was clearly articulated and well mannered
Dear PeadarThank you for your kind feedback and it was my pleasure assisting you with your lease renewal. Kind regardsBrigette
5/5
TrustpilotSimply the best!
Simply the best! No one is better. You get high quality, personal service, quick responses and they always do the right thing. They manage the right balance between the tenant and the landlord. Thank you for being the best!
Thank you ever so much Rahul for your kind words.
5/5
TrustpilotI am very satisfied with the service.
Hello Leo, thank you for the review and good luck with your move. It has been a pleasure managing your property and do let me know if I can be of any further assistance.Tom
5/5
TrustpilotQuick and kind response
Dear Mr Ito,Thank you very much for your kind review.Should you need anything else, please feel free to reach out to us anytime.Kind regards,Japan Desk Team
5/5
TrustpilotEhteshaam Ahmed , great service
Ehteshaam Ahmed in their accounts team provided excellent service to me as a landlord, exactly what I need.
Thank you for your kind words and I am glad to hear that I was able to help. If you ever have any more questions or need assistance with anything else, please don't hesitate to reach out.Kind regards,Ehteshaam
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