Trusted Agent profile · Birmingham
★★★★★
1,399 reviews across 2 platforms
102 Colmore Row, Birmingham,, B3 3AG, B3 3AG
Knight Frank's office in Birmingham, at 102 Colmore Row, is rated 4.8 out of 5 across 1,399 reviews on two platforms, including 36 Google reviews rated 3.7.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
TrustpilotGood Customer Service
Very helpful accounts support from Ehteshaam Ahmed, polite, efficient and prompt response in dealing with my request, which is consistent with the service I receive from Knight Frank.
Thank you very much for your glowing review Karen! It was a pleasure assisting you and I look forward to continuing to provide the service you have come to expect from Knight Frank
5/5
TrustpilotThe entire team members are so helpful
The entire team members are so helpful! From the agent, Michal Bocian, client team Kenny to the ongoing service team Anik Ruparelia. They are very responsive to my request and try their best to help!
Thank you so much for your kind review Bin, we will do our best to continue this service through all our departments!Best wishes, Michal, Kenny and Anik
5/5
TrustpilotThe best experience!
Had the best experience working with Sophie Alexander; a consummate professional who made the whole search so much less stressful than I’ve experienced elsewhere. She’s a credit to KF!
Hi Charlotte, thank you so much for your kind words! It was an absolute pleasure meeting and working with you. I hope you settle in well to your new home.Sophie
5/5
TrustpilotOur renewal Negotiator
Our renewal Negotiator - Vinoath has done a great job during the negotiation with the new tenant. He is very responsive and willing to offer his help
Dear Fei,Thank you for the kind words.It was a pleasure to assist you.Kind regards,Vinnie
5/5
TrustpilotMy agent (Louna) is incredibly friendly…
My agent (Louna) is incredibly friendly and responsive. She always provides accurate and prompt answers to my queries about the property rental. She has made the whole renting process smooth.
Thank you for your kind words Elsa. It was a pleasure to help you on this occasion.I hope you are enjoying the property and the building. Best wishes,Louna
5/5
TrustpilotKnight Frank means super-efficient and…
Knight Frank means super-efficient and super-effective! Simon Biddulph sorted out any hitches in no time; and his team were super-pleasant to work with. Thanks again KF!
Thank you very much for your kind review. We are glad you are happy with the property and service provided. Should you need any further assistance, please do not hesitate to get in touch. Best wishes, Simon
5/5
TrustpilotVinnie from Renewals
Our lease was up for renewal and Vinnie helped us work with our landlord to negotiate terms that worked for both parties. He was efficient, responsive, and easy to work with.
Dear Maddie,It was an absolute pleasure to secure your renewal.Thanks for all your patience during the process.Kind regards,Vinnie
5/5
TrustpilotThis is my third year with KF
This is my third year with KF, many thanks of your sweet flats. Brigette from Renewals and Michal are very nice and kind, they helped me a lot. Thanks:)
Hi JiaqiThank you for your kind words and we are pleased to have achieved a great result for your lease renewal.Kind regardsBrigette
5/5
TrustpilotImogen
Imogen was amazing, so helpful! So was Megan! Highly recommend Aud & Stuart
4/5
TrustpilotJosh Ward Bricketts initiative and…
Josh Ward Bricketts initiative and involvement saved the day both in restoring my confidence in Knight Frank after a very lacklustre experience with another and in calming an inexperienced and demanding tenant.
Thank you Derek, I am very happy to have saved the day and restored your confidence. I hope to continue our fruitful collaboration over the course of this year. Best wishes, Josh
5/5
TrustpilotJared from Hampstead letting office…
Jared from the Hampstead letting office was exceptional in getting us a new tenant and his advice helped secure the tenancy in a very short time frame. Highly recommended
Thank you, Marko, for your kind words. It has been a pleasure assisting you. Jared
5/5
TrustpilotGreat Agency
Great Agency! Special Thank You to our agent Konrad Kruk who helped us remarkably throughout the processes and was always willing to help.
We’re so grateful that you took the time to leave us a 5-star review. Thank you Spas!All the best,Konrad
5/5
TrustpilotVinnie
Vinnie, the renewal negotiator at Knight Frank was knowledgeable and extremely attentive and helpful offering us sound advice on the best deal for us. We were very satisfied with him.
Dear Mr and Mrs Taylor,It has been a pleasure to assist you in agreeing on a renewal with your current tenants.Thank you for the kind review.Kind regards,Vinnie
5/5
TrustpilotBrigette from Renewals at Knight Frank
Brigette productively and quietly interfaced with the landlord and obtained my lease extension on fair terms with no drama. I found her to be informed and capable.
Hi GraemeThank you for your feedback and I am pleased we achieved a great result for your lease renewal.Kind regards,Brigette
5/5
TrustpilotI had a really good experience…
I had a really good experience searching for an apartment with KnightFrank. They were very responsive, helpful, professional and efficient. I would definitely recommend!
Thank you Samantha for your kind review. Knight Frank Canary Wharf
5/5
TrustpilotThis is a review of Knight Frank renewal
This is a review of Knight Frank tenancy renewal. Vinnie from renewals was very helpful, responsive, and overall great person to help out on this.
Good morning,It was a pleasure to assist you in your renewal.All the best.Kind regards,Vinnie
5/5
TrustpilotEhteshaam Ahmed provided prompt and…
Ehteshaam Ahmed provided prompt and friendly response to my service request. Clearly a motivated and service oriented member of your team - with a bright future ahead I’m sure!
Thank you very much for your glowing review and wishes James! Please do not hesitate to reach out should you ever have any queries.Best wishes,Ehteshaam
5/5
TrustpilotExcellent service
I have been receiving assistance from Knight Frank for more than 2 years now in relation to purchase of flats, letting, management and procurement of finance, and I have always been impressed by the high quality of their services, their promptness and reachability.
Dear CagdasThank you for your kind words it is appreciated. It is always a pleasure to be able to assist you in any way that we can.Kind regardsCatrin
5/5
TrustpilotMandy Hodgkinson at KF is exceptional
Mandy Hodgkinson at KF is exceptional, always gets contracts and agreements worked out quickly even when given last minute requests and is always a great pleasure to deal with.
Thank you Kash for taking the time to leave such a great review, your comments are really appreciated. Please stay in touch and let me know if I can help with any of your property needs in the future. Kind regards,Mandy
5/5
TrustpilotExcellent Property Management
Phillip Dunn, our property manager, is extremely supportive and very quick to response. So far we have had a great experience and would definitely recommend Knight Frank.
Thank you Luma, your kind words are very much appreciated. It is a pleasure to be looking after your tenancy, Phillip
5/5
TrustpilotSmooth renewal process
great tenant services, with prompt replies and attention to detail. Brigette from Renewals took care of my file and everything went very smoothly!
Dear GabrieleThank you for your feedback and it was a pleasure assisting you with the renewal. Kind regardsBrigette
1/5
GoogleWhat a horrendous experience I have had trying to Purchase a property. I was shown one apartment and sold another. This has cost me a huge amount of money in solicitor and reservation fees. AVOID at all costs as the risk is not worth it. They will blatantly lie to avoid taking responsibility and merely tell you to follow a long and tedious complaints procedure.
Dear Mr Amin, I am sorry to hear about your experience with Knight Frank, and I am glad we have been able to resolve the issues you have had to your satisfaction. Please do not hesitate to contact us if we can be of any further assistance
5/5
TrustpilotThe company is very easy to work with…
The company is very easy to work with and they respond to any of my concerns or messages very quickly and efficiently.
Thank you for your kind review! Knight Frank
5/5
TrustpilotExcellent Service from Okjana Aliaj
Okjana has been a breath of fresh air helping us manage our property. She is always responsive, helpful and goes the extra mile to ensure issues are addressed and solved. Thanks for all the on-going support!
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