Trusted Agent profile · Birmingham

Knight Frank Birmingham Sales reviews

4.8

★★★★★ Excellent

1,389 reviews across 2 platforms

102 Colmore Row, Birmingham,, B3 3AG, B3 3AG

Knight Frank's office in Birmingham, at 102 Colmore Row, is rated 4.8 out of 5 across 1,389 reviews on two platforms, including 36 Google reviews rated 3.7.

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3.7 / 5

36

Reviews on Google

This office

Trustpilot logo

1,353

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Trustpilot

If I could leave 6 stars, I would!

If I could leave 6 stars, I would! I made the decision to rent my apartment in Battersea (I couldn’t sell it due to the economic downturn) and James S. did a fantastic job! Super responsive, efficient and provided me with the best advice for a seamless experience. Within 2 weeks, I had new tenants moving in, at above asking price! I could not recommend James more, he’s really been truly amazing!

Eloise · 27 September 2023

Agent replied · 23 October 2024

Thank you so much for the kind review, Eloise.Please do let me know if I can help with anything else in the future.Very best,James

5/5

Trustpilot

I want to thank Eleanor Davis Marla at…

I want to thank Eleanor Davis Marla at Knight Frank Hyde Park lettings in finding me tenants in a short matter of time,Eleanor was very professional,very informative about the market trends and updating me regularly,Highly recommend Eleanor and the team at Knight Frank Hyde Park lettings Sophia Cath,Kamran,James and Philip Rashed Alkhalifa

Rashed · 14 October 2024

Agent replied · 23 October 2024

Thank you for your kind words, Rashed. It was an absolute pleasure working with you and I am sure your new tenants will have a wonderful time living in your apartment.Eleanor

5/5

Trustpilot

Hassle free letting process

We were kept informed and up to date on all issues regarding the letting of our property. All the team involved acted very professionally.

Bev · 9 October 2026

Agent replied · 17 October 2026

Thank you Bev for your kind words. We are thrilled to receive your review. Thank you again. Knight Frank Canary Wharf Lettings Team

5/5

Trustpilot

Honestly blown away

Honestly blown away with the level of care and fairness we received working with Knight Frank to rent our flat, especially compared to other agencies we’ve worked with in the past. We worked with Timi specifically and he was communicative, warm, and checked in frequently with us to make sure the leasing and move in process ran smoothly.

Kristin · 28 June 2024

Agent replied · 23 October 2024

Hi Kristin and Will,Thank you for the kind review.If there is anything I can help with in the near future, do let me know!All the best,Timi

5/5

Trustpilot

Well organised, creative and knowledgeable agents

Unquestionably the agent that knew the local market best. They took time to understand the key details of the property, worked very hard to market it successfully and continued to drive the process consistently over a long period of time.

Tony · 16 June 2026

Agent replied · 23 June 2026

Dear Tony, Thank you so much for leaving this review. The whole Winchester team worked to get this over the line in a difficult market, but we got there in the end! The village won’t be the same without you! Best wishes Ed and the Knight Frank Winchester team

5/5

Trustpilot

Friendly, professional team

From the moment of contact, to finding and securing a great tenant, the team have been brilliant. So friendly and professional throughout. It was a quick turnaround, which was organised seamlessly. I wouldn’t hesitate to recommend Knight Frank and I shall happily use them again.

Michele · 7 May 2026

Agent replied · 23 October 2024

It was a delight to find you another Tenant Michele, thank you for your great review. Angharad, Jamie & Tina

5/5

Trustpilot

We have had a wonderful experience with…

We have had a wonderful experience with Stefanie Sutch in our experience of finding a new rental home. Communication has been great, she has been accommodating and available as we went into the house a few different times before moving in and she was able to negotiate our asks from the landlord perfectly on our behalf. Thank you Stefanie!

Rebecca · 20 May 2024

Agent replied · 23 October 2024

Dear Rebecca, Thank you so much for your very kind words.It has really been a pleasure to help you with this move. I hope everything goes well in your new home and please let me know should you need any further help from me in the future. Kind Regards,Stefanie

5/5

Trustpilot

Charlie is reliable and responds fast

Charlie is reliable and responds fast. My new flat is in Notting Hill. I didn’t figure out how to open the door with the keys on my first move-in day. Charlie came to flat within 10min from the office to help me. Many thanks to Charlie and the other trustworthy Knight Frank colleagues.

Yan · 1 September 2024

Agent replied · 23 October 2024

Dear Yan, Thank you for your kind words, I am always very happy to help. Best wishes,Charlie

5/5

Trustpilot

Professional & Prompt Support by Kim & Molly

I am very pleased with the professional and prompt support by Kim Brooke & Molly Major who helped me find a good tenant for my apartment. They provided me with end-to-end process clarity and seamless tenant onboarding alongside timely and complete payment. Thank you Kim & Molly for your outstanding work & effort which I truly appreciate.

Eng · 18 June 2024

Agent replied · 23 October 2024

Dear Eng,Thank you for such a kind review. We're pleased we managed to help you find a good tenant and make the process smoother for you. If you need any further assistance please do not hesitate to contact us!Kind regards,Kim and Molly

5/5

Trustpilot

I had an exceptional experience with…

I had an exceptional experience with James in finding my perfect apartment. He was incredibly helpful and attentive throughout the entire process. I was overseas and he visited the apartment and gave me a virtual tour. I appreciate his dedication and professionalism. I highly recommend James for anyone looking for a reliable and committed real estate agent.

Ceylan · 14 June 2024

Agent replied · 23 October 2024

Thank you for the kind review, Ceylan.I look forward to helping you again in the future!All the best,James

5/5

Trustpilot

Great experience and excellent service

I worked with Ines to find a flat in Notting Hill. She was incredibly helpful, knowledgeable, attentive, and truly a pleasure to work with. The process was very efficient and Ines made sure all of my questions were answered. Would definitely work with Ines again and highly recommend she and her team to any buyers/tenants.

Grace · 15 July 2024

Agent replied · 23 October 2024

Hi GraceThank you for your kind words, so happy to hear you are enjoying the flat.It was an absolute pleasure to assist you, see you around Notting Hill!

5/5

Trustpilot

Beth - Knight Frank, Esher

Beth at Knight Frank Esher office has been an outstanding help in securing our next property. She was professional, efficient and attentive. Additionally, Beth was great at keeping us informed throughout the process. She is pro-active and easy to work with, hence the whole experience has gone smoothly. We would highly recommend Beth and Knight Frank.

R · 28 June 2024

Agent replied · 23 October 2024

Hi Richard, Thank you for your kind words. It has been an absolute pleasure working with you these last few months, I am so pleased we were able to find you your dream home! I’m sure we will continue to cross paths for many years to come. Best,Beth

5/5

Trustpilot

Exceptional service from Omar Areef

I had the pleasure of working with Omar Areef at Knight Frank, and I must say, he was truly amazing. Everything from start to finish went exceptionally smoothly. Omar's expertise and dedication made the entire process seamless, and I felt well-supported throughout. I highly recommend Omar for anyone seeking a reliable and professional real estate agent. Thank you, Omar, for your outstanding service!

Daniel · 30 January 2024

Agent replied · 23 October 2024

Dear Daniel, It was a pleasure to assist you with the search and move. I wI wish you all the best, and look forward to working with you again soon.Kind regards,Omar

5/5

Trustpilot

The company helped me in many ways,

The company helped me in many ways,Screening the tenants, suggesting a fair price to rent my unit comparing to the latests market trends, and offering a fair - quality maintance offers and other valuble things important to me as a landowner.Finllay, many thanks to Joceyln Zahng she was handeling my unit in expecianal yet very proffsional way.

Jaser · 25 May 2024

Agent replied · 23 October 2024

Hi Jaser,Thank you for taking the time to submit the review. It was a pleasure working with you, should you have any question, please do not hesitate to reach out. Kind regards,Jocelyn

5/5

Trustpilot

We had the pleasure of working with…

We had the pleasure of working with Emma Soanes from Knight Frank real estate agency. Emma was incredibly responsive, swiftly liaising with the landlord and assisting in negotiations. Her professionalism and efficiency were remarkable throughout the process. As a Senior Property Manager, Emma demonstrated exemplary skills, making the experience seamless and efficient. Highly recommended.Best regards, Mira and Artem

Артём · 6 May 2024

Agent replied · 23 October 2024

Thank you so much Mira and Artem for your kind review. I am so pleased to hear that you have enjoyed the service and I have contributed to making the time in your home comfortable. All the best for the future, Emma.

5/5

Trustpilot

Thank you to Malak for a very positive…

Thank you to Malak for a very positive experience searching for a property to rent in St John’s Wood. She was professional and communicative throughout the process. We came very close to finding our property with Knight Frank, and although in the end we found it elsewhere I would not hesitate to recommend Malak if you are searching.

Sophie · 3 May 2024

Agent replied · 23 October 2024

Thank you, Sophie, for your kind words. It was a pleasure assisting you with your search for a new home, and I am so sorry we couldn't find the perfect place. I wish you all the best in your new home. Let me know if I can be of further assistance. Malak

5/5

Trustpilot

Extremely professional service

Knight Frank were respectful, honest, professional and calm all the way from first marketing our property to eventual completion day. Would highly recommend them.

Katie · 17 September 2026

Agent replied · 24 September 2026

Thank you so much for your 5-star review. I’m really pleased you had such a positive experience. It was a pleasure to work with you, and I wish you all the best with your move. Kind regards Sion and the Knight Frank Windsor team

5/5

Trustpilot

I am writing to express my sincerely…

I am writing to express my sincerely thanks to Grace Neal! She has been working on delayed payment issue of my unit and provides professional suggestions and greatest following up. I am very happy with the result and want to take this opportunity to express my thanks to Grace and Knight Frank!

Qian · 16 August 2024

Agent replied · 23 October 2024

Hi Lilian, Thank you so much for your kind words! I'm glad I could help resolve the delayed payment issue for your property. Your appreciation means a lot to me and the team at Knight Frank. Take care.

1/5

Trustpilot

Very poor customer service

Knight Frank are very self-serving and have very poor customer service. Everything they do is in their favour and they take no risk at all. The customer bears all the risk. I am currently under contract but will definitely NOT be renewing.

Claudette · 14 May 2026

Agent replied · 27 May 2026

We are really sorry to hear about your experience Claudette. A member of the team will be reaching out to discuss this with your further. Please accept our apologies again. Knight Frank

5/5

Trustpilot

Tomos and Stan sealed the deal

Tomos Miller has been brilliant and well informed, and was helpful and responsive in giving us a second property tour at short notice; Stan Fung also being quick to respond and communicate, being helpful with any queries; helping us make an informed decision and the process smooth and easy overall; thanks guys!

Farooq · 15 August 2024

Agent replied · 23 October 2024

To receive positive feedback on how Stan and I addressed enquiries is very rewarding.Kind regards,Tomos

5/5

Trustpilot

We found our forever home via Knight…

We found our forever home via Knight Frank, and the whole process from start to finish was made as painless as possible due to the diligence, expertise, and professionalism of William, Jordana, Rachael, and Sophie in the team at Amersham.The whole experience couldn’t have been more different to that with an agent that was dealing with a previous property we were purchasing, which thankfully in hindsight fell through for all the right reasons, as it is not a patch on the beautiful home and area where we now reside.Thank you Amersham team for making that happen!

Alistair · 18 October 2024

5/5

Trustpilot

Michael Fox has been the property…

Michael Fox has been the property manager for my flat for over a year. He has been extremely efficient and dealt with any issues with the flat or tenants. He responded to emails promptly and provided updates for any issue which was ongoing.Oliver Hepplewhite head of lettings was also very helpful.

Jetcocker · 29 August 2024

Agent replied · 23 October 2024

Thank you Sanjeeva, it has been a pleasure to work with you.Kind regards,Michael and Oliver

5/5

Trustpilot

Excellent service from the beginning to…

Excellent service from the beginning to the end, very professional team members, excellent communication. Highly recommended for high end properties!

Serge · 7 October 2026

Agent replied · 10 October 2026

Hi Serge, Thank you for your kind review. It has been a genuine pleasure working with you and assisting in securing new tenants for your property. We appreciate your trust in us and wish you all the best moving forward. Kind regards Robert & David

5/5

Trustpilot

Recommendation Kev Patel

Me and my friend had a great experience with Knight Frank. Our agent Kev Patel was especially helpful, kind and caring. He guided us through the entire process very well and supported us with 110% during a small issue at the start of our tenancy. Can only recommend.

Nick · 6 October 2024

Agent replied · 23 October 2024

Thank you so much for your kind words! It was a pleasure guiding you through the process, and I'm glad we could resolve the issue at the start of your tenancy. Wishing you both the best in your new home!Best regards,Kev Patel

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