Trusted Agent profile · Birmingham

Knight Frank Birmingham New Homes reviews

4.8

★★★★★ Excellent

1,554 reviews across 2 platforms

102 Colmore Row, Birmingham, B3 3AG, B3 3AG

Knight Frank's office in Birmingham, at 102 Colmore Row, is rated 4.8 out of 5 across 1,554 reviews on two platforms, including 36 Google reviews rated 3.7.

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3.7 / 5

36

Reviews on Google

This office

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1,518

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Trustpilot

First viewing = successful tenant

I was looking to let out my apartment in November 23, and with another agent was not having much luck. I enlisted Knight Frank and Jamie Vass became a trusted advisor and found me a tenant in less than a week. I was astounded by his professionalism, guidance and compassion for a new landlord who practically had 0 clue what the whole process looked like. I know also how helpful he was to my tenant who was new to renting as well. He helped build a great working relationship with myself and my tenant which has flourished since everything was completed. I’m not sure how successful this would have all been wi th out him. Thanks Knight Frank for making this process a little easier for a newbie, especially Jamie, this was remarkably easy with you guiding me along the way.

Aegean · 4 February 2024

Agent replied · 26 October 2024

Many thanks for your kind words Aegean. While it was a pleasure to find you a lovely tenant so quickly, it was a delight to work with you also and guide you through the process and I wouldn’t have had you as a “newbie” should I have not known otherwise. I hope the tenancy goes well and you and your tenant have a strong relationship throughout. Please do feel to reach out to me at any time. All the best, Jamie. Kind RegardsJamie Vass

5/5

Trustpilot

Fantastic experience overall

Knight Frank has been fantastic in helping me purchase my first property! I have been in the market for a flat since May 2023, looking around Richmond, Twickenham, and Chiswick. Fairly early on, Nicole from Knight Frank Richmond showed me a place that I absolutely loved but I held out from making any decisions. Due to shifts within the Richmond office, my search was taken over by Isobel. The property I had seen earlier was no longer listed by Knight Frank but Isobel contacted the sellers immediately to set up another viewing. Isobel was incredibly helpful throughout the purchasing process, keeping me updated regularly as well as liaising with the solicitors and other external contractors. If I ever had questions or issues, she was always reachable and resolved everything promptly. All in all, I could not recommend Knight Frank highly enough. A massive thanks to Isobel in particular!

Anusha · 1 February 2024

Agent replied · 26 October 2024

Thank you for the review Anusha. It was great working with you and I am so pleased we managed to get you back in for a one-off viewing and that everything has gone smoothly. Wishing you all the best and thank you again.

5/5

Trustpilot

Knight Frank Wapping - Thank you Peter!

We went through Knight Frank Wapping for purposes of finding a flat to rent and cannot praise enough Peter Petrzak’s professionalism and efficiency. He really is a very knowledgeable agent who goes beyond showing you a flat, he has a lot of experience and will provide valuable, down-to-earth advice. We worked with Peter as potential tenants but we would also be confident working with him if we were a landlord, given his experience of the market and great social and professional skills.

Melina · 30 January 2024

Agent replied · 26 October 2024

Dear Melina, Thank you so much for your kind words! It was great to meet you both and I am really happy that you have found the right property. Please don’t be a stranger and contact me if you decide to move again. Kind regards, Peter

5/5

Trustpilot

Louna was absolutely superb…

Louna Del Barrio was absolutely superb throughout the entire process of finding and securing a home that met our needs. She was exceptionally efficient, diligent and reactive to all of our requests ensuring the entire transaction was smooth and seamless. When moving into our property Louna and her colleague Walid Javadi were helpful, resourceful and charming resolving every little issue that materialised.

Ian · 9 December 2024

Agent replied · 24 December 2024

Dear Ian, Thank you for taking the time to write about your experience with us. Walid and I hope you will be settling in nicely in the new property and enjoy the neighbourhood. Best wishes, Louna

5/5

Trustpilot

Wonderful experience with Walid Javadi

Our experience with Knight Franks was fantastic, thanks to Walid, our primary contact. He was incredibly friendly, helpful, and patient. Walid never pressured us and actively encouraged us to thoroughly inspect the property and ask any questions we had. He even provided valuable advice beyond what we initially asked for. All further interactions with Walid and the agency were highly positive and professional. Walid made our move a smooth process, and we wouldn't hesitate to recommend him.

Hayk · 30 March 2024

Agent replied · 26 October 2024

Dear Hayk,A sincere pleasure to have worked with you to find a new home for your family. I’m very grateful for your cooperation and trust in this process, and very much hope my advice proves useful in due course.Very best, Walid.

5/5

Trustpilot

Fiona at Knight Frank Shropshire is amazing

Ok, so where do I start. I’m a property investor and developer of 35 years and consequently property agents play a vital role in my business.Sadly, through bitter experience, I have learnt to view estate agents as pretty useless until they prove otherwise. And I’m happy to say that when I met Tom Wright ten years ago and subsequently his colleague Fiona MacLiam from Knight Frank Shropshire, they have most certainly proved otherwise.During this time, firstly Tom and more recently Fiona have been so incredibly helpful with all my property needs, giving hours and hours of invaluable advice and managing the process to a level above and beyond what I would expect. They have always acted with absolute integrity, professionalism and grace with laser-like focus on the process. I would simply not entertain using anyone else, period.Fiona has been lead on my last two sales and has, I can honestly say, built even further on what Tom started and on what estate agency is, or at least should really be about - being there wholeheartedly before, during and after a sale or purchase and adding significant, tangible value to the process i.e. earning their keep and more.I don’t believe my latest sale would have either materialised in the first place, or made it through to completion without Fiona - this is the absolute, real value of agents in my opinion and without this level of service and expertise, what’s the point of even having an agent - just a rather expensive cost on your completion statement.Fiona (and Tom) are exceptional in the true sense of the word - of the many, many agents I have dealt with over the years, the difference between them and others is night and day. Not only have they restored my faith in the value of an estate agent, they have shown me that there is far, far more that an agent can and should bring to the table - but they have to be exceptional to justify the cost, which Fiona and Tom certainly are. Well done both!David Beverley

David · 26 January 2024

Agent replied · 26 October 2024

Thank you David for your valued instruction and for taking the time to leave us a review. We appreciate your kind words and feedback and are so glad you are happy with the service. We have thoroughly enjoyed working with you on the project for the past few years and pleased to have brought it to a successful conclusion. Thank you again.

5/5

Trustpilot

"Exceptional Service and Outstanding Commitment - A Five-Star Experience with Jamie Vass at Knight Frank

I recently had the pleasure of working with Jamie Vass from Knight Frank, and I must say the experience was outstanding. From the very beginning, Jamie demonstrated exceptional professionalism and expertise. Our communication was seamless, thanks largely to the WhatsApp group he established, which kept everyone informed and connected throughout the process. Jamie’s dedication and attention to detail made a significant difference. I highly recommend Knight Frank for anyone seeking top-notch real estate services, and a special shoutout to Jamie for going above and beyond. Their service is truly a five-star experience!

Seshani · 26 January 2024

Agent replied · 26 October 2024

Thank you kindly Seshani, I am most grateful for your kind words. I am glad to have helped you, not just to find a home but throughout your tenancy also. I wish you all the best moving forwards. Kindest Regards, Jamie

5/5

Trustpilot

Excellent Tax Services

I have been using Knight Frank's tax service for over 10 years now. I am residing in Hong Kong and had a number of properties in UK which I leased out for rental income. Knight Frank looks after my tax matters very well, and for a reasonable fee. I am particularly impressed by the service provided by one of their tax advisers Edwin. His work has always been meticulously done. His is always proactive and helpful. I wish everyone in UK has the same work attitude.

Simon · 22 January 2024

Agent replied · 26 October 2024

Thank you Simon. It is such a pleasure assisting you with your tax matters. Do let me know whenever I can be of assistance. Edwin.

5/5

Trustpilot

Property management

Henry Nwokejiobi is my account manager for managing the property that I have for rental. He is very responsive towards my requests to get in touch with the tenant for property maintenance issues. Have no issues with the property so far and so far had my mind at ease with him looking after my account. Please continue to keep up with the good work!

Fenny · 1 November 2024

Agent replied · 26 October 2024

Thank you very much Fenny, for your review. I am highly appreciative of the review I received from Fenny. I will keep working to deliver satisfactory and proficient care to my clients. Henry

5/5

Trustpilot

Just sold …

Recently sold my property in NW6 with the professional help of the team at Knight Frank in Queen’s Park. Sarah was particularly helpful in giving me advice on pricing and Becks in liaising between me and the buyer to get the sale over the line in a timely fashion. Thanks to you all for making this as smooth as a house sale can ever be.

Mel · 16 October 2024

Agent replied · 26 October 2024

Dear Mel,Thank you so much for your thoughtful review! It was a pleasure working with you to sell your property. I’m glad the team could make the process as smooth as possible, and it’s wonderful to hear that both Becks and I were able to support you throughout. Wishing you all the best, and if you ever need anything in the future, don’t hesitate to reach out!Kind regards,Sarah and the Knight Frank Queens Park team

5/5

Trustpilot

We had been in the market for 5 years…

We had been in the market for 5 years and finally found the right home thanks to Oliver Dawson from Knight Frank Belgravia. He was incredibly kind, informative, and efficient throughout the entire process. His recommendations, including an amazing solicitor, were spot on and made everything go smoothly. I highly recommend Oliver for anyone looking for a reliable and supportive estate agent. Thank you for making our long search worthwhile and stress-free!

Gul · 21 June 2024

Agent replied · 26 October 2024

Gul,Thank you for another kind review! It was a pleasure to work with you. I am delighted to hear that you were happy with your solicitor.Oliver Dawson

5/5

Trustpilot

Working with Knight Frank has been nothing short of outstanding

We recently had the pleasure of working with Shaun Terry, a real estate agent at Knight Frank, for the purchase of our new home, and the experience has been nothing short of outstanding.Shaun demonstrated remarkable patience and diligence throughout the entire process. From our initial discussions to the finalization of the sale, Shaun's professionalism and commitment to excellence were evident. His knowledge of the W2 area was particularly impressive, providing us with valuable insights and ensuring a smooth transaction.What sets Shaun apart is their dedication to client satisfaction. They went above and beyond to address our concerns, answer our questions promptly, and guide us through every step of the selling process. We felt confident and supported throughout the journey.We wholeheartedly recommend Shaun Terry and the team at Knight Frank for anyone looking for a reliable and knowledgeable real estate agent. The combination of their expertise, patience, and diligence makes them a standout choice. Five stars for an exceptional experience!

Bayswater · 15 January 2024

Agent replied · 26 October 2024

Thank you for your review, I’m so pleased to hear you enjoyed the journey and wish the whole family many happy years in your new home

4/5

Trustpilot

Satisfied for the past six years and impressed be the new property manager

As a landlord I have been quite satisfied with Knight Frank during the past six years, during which the property was taken good care of with appropriate frequency of contact. Although the property managers have changed during 2023Q4, many thanks to Kristian Lee the handover is now properly completed and everything works so well. As my current property manager, Kristian impresses me a lot by considerable sense of responsibility, willingness in problem solving and swift reaction to handle issues in a reliable way. Happy to have Kristian here and many thanks again:)

Y · 11 January 2024

Agent replied · 26 October 2024

Dear Yaoyin,Thank you very much for your kind words, it is my pleasure to help. I will continue to manage your property to the same high standard. Kind regards,Kristian

5/5

Trustpilot

Toru is the BEST !!

Mr. Toru Yoshioka, Property Manager is the most honest of the hundreds of people I have met around the world. His work is incredibly quick and accurate, and he is extremely polite to everyone. He is a model of property management. He is so talented that I guarantee he is a valuable asset. I sincerely hope that he will be evaluated correctly and that he will work for Knight Frank for a long time.

Amy · 8 May 2024

Agent replied · 26 October 2024

Dear Amy,Thank you so much for your generous words. I am delighted to have been able to assist you.Please do not hesitate to reach out if you need more assistance or support.Kind regards, Toru

5/5

Trustpilot

Great experience buying through KF

We had a great experience buying our home through Knight Frank. Clare Griffiths in the Bristol office was our Sales Progressor and she was fantastic. We were in the middle of the chain, buying and selling, and we encountered a couple of issues (mainly frustrating solicitor-based problems) and Clare was tenacious in helping us hit our exchange and completion dates. She also helped the process go smoothly overall and communication, via her, between ourselves and our sellers was excellent. Thank you again Clare! Thanks, too, to Rupert, who also helped get us over the line on a long and stressful completion day (again a solicitor-based issue). Would definitely recommend Knight Frank based on our experience as buyers.

Chris · 4 January 2024

Agent replied · 26 October 2024

Thank you Chris, I am just delighted we got there in the end and I hope you and Sian are very happy in your new home. Best wishes, Clare.

5/5

Trustpilot

Great Service

I have instructed KF many times over the years, letting my properties. Phones are answered promptly and calls always returned if the agent isn’t readily available. I can honestly recommend the Lettings Manager Chris Paxton and sweet Mandy from Renewals. They are always on the case and fair for both Landlords and tenants.

Inez · 16 June 2026

Agent replied · 23 June 2026

Thank you Inez for your kind review and for taking the time to leave such a lovely review for us. It is a pleasure working with you and we are thrilled you come back every year. Thank you. Christopher and Mandy

5/5

Trustpilot

Great people to work with

Excellent brochure and house description. Friendly well briefed people showing the house Good behind the scenes vetting of possible buyers Excellent final stages of communication on a complicated sale. Lovely people to work with at all times

Robert · 1 October 2026

Agent replied · 10 October 2026

Dear Robert What a lovely review. Thank you for entrusting us with your home of 50 years - it has been a genuine pleasure working with you and getting to know you both during this time. I hope you are in your new home soon and settle in quickly, new address for the Christmas card this year! Best wishes Laura and the Knight Frank North Hampshire team

5/5

Trustpilot

Dan and Tom were fantastic during my…

Dan and Tom were fantastic during my sale - they sorted all difficulties with professionalism and patience.

Anna · 16 March 2026

Agent replied · 26 October 2024

Hi Anna, It’s been a pleasure to work with you, and sell your property! We were delighted to help with the planning permission process, and get the sale over the line. All the best, Dan, Tom and the Knight Frank Cobham team

5/5

Trustpilot

Jamie Vass was an absolute pleasure to…

Jamie Vass was an absolute pleasure to work with whilst renting out my property. Having a few different estate agents value my rental property, Jamie was the only one who made me feel confident within his approach and his track record certainly backs that up! Jamie made the experience smooth & stress free. I would have no hesitation in recommending himself and Knightfrank to friends and family - Thank you Jamie!

Joe · 19 June 2024

Agent replied · 26 October 2024

Many thanks Joe, I appreciate your kind words. Naturally we were ecstatic to be your first choice, I also thank you for your trust in me to help find your tenant and you had a good experience. I wish you all the best, speak soon. Jamie.

5/5

Trustpilot

Choosing Knight Frank to let property

We made a wise choice in selecting Knight Frank in Wimbledon Village to help us rent out our home. Working with Laura and Harriet was an excellent experience. Every step of the process, from marketing the property to finding the ideal tenants, agreeing to the terms of the contract, and managing payments, was smooth and issue-free.Based on our positive experience, we highly recommend Knight Frank real estate agency

Ervin · 1 August 2024

Agent replied · 26 October 2024

You are more than welcome Ervin! We have enjoyed working with you both too over the last few months and we are as delighted as you for the result. So pleased you have enjoyed the process as well.

5/5

Trustpilot

The Sale of our house through the Clifton Office

We finally exchanged contracts over the sale of our house today after a lengthy period which was far from straightforward. Rachael Hancock has been an absolute star throughout, keeping us well informed in a very efficient and professional way. Thank you so much Rachael, your efforts are greatly appreciated. Rachel Bews has organised viewings to fit in with us, following up as necessary and thank you very much Rachel. David and Jane Farrar.

David · 24 April 2024

Agent replied · 26 October 2024

We are so pleased that we finally managed to get the exchange. Thank you for your kind instruction and patience you were an absolute pleasure to assist.

5/5

Trustpilot

Exceptional client service and a successful sale

The Knight Frank South Ken team (particularly Jordanna and Nicole) did a fantastic job securing the sale of our LGF flat recently. They kept us appraised of how the marketing process was progressing, and we really felt like they went the extra mile to get prospective buyers through the door. They then expertly managed a number of hurdles between exchange and completion. We wouldn’t hesitate to recommend them.

Claire · 24 July 2024

Agent replied · 26 October 2024

Dear Claire,Thank you so much for your kind words, it was a pleasure to work with you both. We wish you the best in your new home!Kind regards,Nicole & the Knight Frank South Kensington team

5/5

Trustpilot

Helen at Knight Frank has made our…

Helen at Knight Frank has made our experience of buying a new home as easy as possible. She is friendly and professional in equal measure and does what she says she will which is definitely not always the case!!

JUDITH · 10 September 2026

Agent replied · 24 September 2026

Thank you very much for your very kind review, it was lovely working with you both towards the purchase of your new home. I am sure you will be very happy there. If there is anything I can do in the meantime, before completion, please do let me know. Best wishes Helen and the Knight Frank Stow-on-the-Wold team

5/5

Trustpilot

Knightfrank is the best in UK

Knightfrank agents team is the best I meet and use in UK. They are efficient, warm hearted and professional. I live in overseas country but Knightfrank people help me solve all the things. I will continue use them. Especially I would like to praise Robert and Phoebe for their kind service.

Amy · 19 June 2026

Agent replied · 26 October 2024

Dear Amy, Thank you for taking the time to share your experience. It was a pleasure working with you and I’m delighted we achieved a positive and efficient result. We look forward to working with you again. Best regards, Robert, Phoebe and the Hampstead Lettings Team

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