Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service and advice from start to finish. An honest estate agent who tells the truth and supports through the sales process. I fully recommend them.
Alex · 11 October 2018
Agent replied · 23 October 2024
Hi Mr Mills, thank you so much for your review, it's very much appreciated and the whole Knight Frank team wishes you every success for the future.
★★★★★ 5/5
GoogleI met Alex McCormack, sale agent of Knight Frank as scheduled. He showed me several units which I am interested in. During the tour, he is found patient, helpful and the most important thing, professionalism. He not only provided high level of service but also won my trust to his company.
Po · 24 March 2021
★★★★★ 5/5
TrustpilotDeena Kneafsey
Deena offered an excellent service, I cannot recommend her more!
Charlie · 25 July 2022
Agent replied · 26 October 2024
Thank you for your kind words, Charlie. It was a pleasure assisting you. Deena
★★★★★ 5/5
GoogleReally good buying experience - nice to find an agent who delivers on their promises - will definitely use again
Cringe · 23 October 2020
Agent replied · 23 October 2024
Thank you so much for your kind review.
We wish you every success for the future.
Kind regards
Birmingham Residential Sales
★★★★★ 5/5
GoogleReally good buying experience - nice to find an agent who delivers on their promises - will definitely use again
Peter · 11 October 2020
Agent replied · 11 October 2026
Thank you so much for your kind review.
We wish you every success for the future.
Kind regards
Birmingham Residential Sales
★★★★★ 5/5
TrustpilotOliver Hepplewhite Was very helpful
Oliver Hepplewhite Was very helpful, answered all my questions, all the service provided was perfect! Thanks
Sultan · 22 August 2021
Agent replied · 26 October 2024
It’s been a pleasure to help and if we can assist in the future with anything please don’t hesitate to call!Ollie
★★★★★ 5/5
TrustpilotThank you very much for completing the…
Thank you very much for completing the transaction. It has been a pleasure working with you too.
RL · 29 May 2024
★★★★★ 5/5
TrustpilotThe best we've ever used 👍
Very very professional, always hands on and available
Brian · 15 October 2024
★★★★★ 5/5
TrustpilotPleasant to deal with and professional.
Nick · 11 November 2024
★★★★★ 5/5
TrustpilotFlat 1, 17 Abingdon Road, Kensington
Brigette handled the renewal of the AST both efficiently and painlessly. Thank you very much.
Geoffrey · 3 August 2021
Agent replied · 24 December 2024
Thank you for your kind words, Geoffrey. It was my pleasure assisting in the renewal of the lease. Kind regardsBrigette
★★★★★ 5/5
TrustpilotExcellent resolution of a potentially…
Excellent resolution of a potentially sticky solution!
Gaurav · 25 October 2024
★★★★★ 5/5
TrustpilotHighly recommend frank knight
Highly recommend frank knight, super professional
Amir · 8 September 2022
Agent replied · 26 October 2024
Thank you Amir for your wonderful review. Thank you.
★★★★★ 5/5
TrustpilotVery professional and reliable.
Very professional and reliable.Have been with Knight Frank for over 7 years and have never let us down.
Chen · 4 June 2020
Agent replied · 26 October 2024
Dear Mr Tsoi, Many thanks for your kind feedback, we look forward to working with you over the next 7 years too! Knight Frank
★★★★★ 4/5
GoogleExcellent service, on a difficult sale
David · 17 April 2022
Agent replied · 23 October 2024
Thank you Mr Brady. We wish you all the best in your new home.
★★★★★ 5/5
TrustpilotRecommended!
Super efficient, friendly, and sourced 4 new rental offers for our flat in no time at all!
Tim · 5 February 2024
★★★★★ 5/5
TrustpilotExcellent experience with Jason Chu
Excellent experience with Jason ChuHelpful team at Knightfrank. I’m a satisfied customer
Zahra · 4 March 2021
Agent replied · 26 October 2024
Dear Zahra, Thank you very much for taking the time to write such an excellent review. The pleasure is absolutely mine and I am very glad to hear that you are happy with my service. If I can be of any further help, please do not hesitate to contact me. Best wishes,Jason
★★★★★ 5/5
GoogleKatie Pawley has provided me excellent service. She has been responsive to my requests and answered all of my questions promptly. She checked my flat diligently and provided a comprehensive report with supporting photos and costs for remediation. I look forward to working with Katie going forward.
SAMI · 17 April 2020
★★★★★ 5/5
TrustpilotGreat estate agents !
Mrs · 12 September 2024
★★★★★ 5/5
Trustpilotgood end of tenancy deposit process…
good end of tenancy deposit process release
Emmanuel · 15 November 2021
Agent replied · 24 December 2024
Dear Emmanuel Thank you for the review; it was a pleasure assisting you. Best Wishes Isabella Maltman
★★★★★ 5/5
TrustpilotExcellent, efficient service provided by Ruby Goddard.
Excellent, efficient service provided by RubyGoddard. Highly recommend
K · 23 April 2021
Agent replied · 26 October 2024
Thank you for your feedback Kam, it’s a pleasure to work with you and we’re always happy to help!Kind regards, Ruby
★★★★★ 5/5
TrustpilotAlways professional
Chris · 24 September 2026
Agent replied · 10 October 2026
Hi Chris,
Thank you for taking the time to leave a review. We appreciate your feedback and are always happy to assist.
Many thanks,
Knight Frank South Kensington Team
★★★★★ 5/5
TrustpilotAlastair Calotier - Ultimate client partnership
Alastair Calotier
Mrs · 16 September 2026
Agent replied · 24 September 2026
Thank you ever so much for the kind words, Jean. It is a pleasure to look after your property. It has been truly wonderful getting to know both yourself and Frank, and your kindness and trust in myself is greatly appreciated. Thank you for taking the time to leave such a lovely review. I am delighted to have been able to assist you and look forward to continuing our relationship for many years ahead.
Best,
Alastair
★★★★★ 5/5
TrustpilotExcellent staff
Excellent staff, efficient, helpful and very professional.
Mohamed · 14 February 2020
Agent replied · 26 October 2024
Hi Mohamed It was a pleasure working with you, thank you for your lovely review.Kind regardsChanel
★★★★★ 1/5
TrustpilotUnsupportive
Rating only, no written review.
YANISLAV_DONCHEV · 9 September 2026
Agent replied · 24 September 2026
Dear Yanislav,
We apologise that you have not felt supported by the team. Please do reach out to customerexperience@knightfrank.com and we can look into this for your further.
Thank you.
Knight Frank
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.