Trusted Agent profile · Birmingham

Knight Frank Birmingham New Homes reviews

4.8

★★★★★ Excellent

1,567 reviews across 2 platforms

102 Colmore Row, Birmingham, B3 3AG, B3 3AG

Knight Frank's office in Birmingham, at 102 Colmore Row, is rated 4.8 out of 5 across 1,567 reviews on two platforms, including 36 Google reviews rated 3.7.

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3.7 / 5

36

Reviews on Google

This office

Trustpilot logo

1,531

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Absolutely great company really got the…

Absolutely great company really got the purchasers interest at heart and nothing was too much trouble,made the experience seamless SJ is great and did everything when she said she would,alot better than other agents i tried to deal with in Dartmouth.

Jan · 29 April 2024

Agent replied · 26 October 2024

Dear JanIt was a pleasure to help you, and we all wish you the very best in Dartmouth. I know how much you love it down here, and you will love it even more now that you’re a permanent fixture!Let me know when you’re in town and I will call in and say hi.Best wishes, SJ and the team

5/5

Trustpilot

Knight Frank - Natalie Dordoy

We just moved into a property managed by Knight Frank and the property manager is Natalie Dordoy. Natalie has done a terrific (5-star) job with our move into the new house. She is very responsive, reasonable, easy to deal with and has been very helpful in getting us settled in. She has and is addressing all of our needs. We are very pleased with Natalie and Knight Frank and happy to give this 5-star review.

JPG · 8 June 2020

Agent replied · 26 October 2024

Thank you for your feedback. It is an absolute pleasure working with you to ensure you are happy in your new home and I am looking forward to assisting you in future.Best,Natalie

5/5

Trustpilot

Beth was fantastic!

Beth helped us find a new let in Surrey. She was amazing, arranging for us to view a few houses we would not have thought of, taking videos for us and communicating well through the whole process. Would fully recommend.

Kieran · 13 May 2024

Agent replied · 26 October 2024

Thank you for your review Kieran, It has been great working with you. Best, Beth

5/5

Trustpilot

Knight Frank Fulham

Summer White (Knight Frank Fulham) has been fantastic to deal with in arranging our new rental property. She is knowledgeable, professional and has made the process seamless and stress free.

Nicholas · 28 October 2024

Agent replied · 24 December 2024

Thank you so much for the feedback! I’m so glad to hear the process felt seamless and stress-free. I hope you absolutely love living in London, Let me know if you’d like any restaurant recommendations!Warm regards,Summer White

5/5

Trustpilot

Knight Frank Property manager

Jason Nwimo my property manger at Knight Frank has been super helpful and alway fast to respond and get any issue sorted. A great property manager that has made the moving process go a lot smoother!

James · 22 July 2024

Agent replied · 26 October 2024

Hi James, Thank you for sending in a review here Glad I have been able to assist on move-in Should you need anything else, please feel free to reach out via the normal channels Have a great remainder of the week!Kind RegardsJason

5/5

Trustpilot

Sophie Alexander

I've had a great experience with Ms Sophie Alexander of Knight Frank recently. We quickly found a great apartment, and she was very responsive throughout the process.

A · 10 December 2024

Agent replied · 24 December 2024

Thank you for your kind words Ash! I hope you settle in well to your new home, here if you need anything further,All the bestSophie

5/5

Trustpilot

The service we received from Helen…

The service we received from Helen Waddilove in selling our cottage was simply outstanding. She was so professional and kind and helped us achieve a seamless sale. We would recommend Knight Frank to anyone looking to buy or sell in the Cotswolds.

Mrs · 28 March 2024

Agent replied · 26 October 2024

Thank you for your very kind review. It was lovely working with you on both the purchase and subsequent sale of your lovely cottage. Please let me know if I can ever help in the future. Best wishes Helen

5/5

Trustpilot

Liam from the Battersea team is a great…

Liam from the Battersea team is a great guy. Super quick and helpful and makes sure the process is as smooth as possible. Can highly recommend.

Na · 18 December 2025

5/5

Trustpilot

Jason Nwimo (Propery Manager) has been…

Jason Nwimo (Propery Manager) has been managing our property for some time and has excelled our expectations. He is reliable, friendly and professional. He delivers a very high standard of care/service to his clients, and does so enthusiastically and with devotion.

LC · 13 April 2024

Agent replied · 26 October 2024

Good morning Lauren,Many thanks for your review here It has been a pleasure and thank you for entrusting our Knight Frank PM team with your propertyGood luck with all in future Should you need anything else at all, please do not hesitate to reach out via the normal channelsWarm RegardsJason

5/5

Trustpilot

The manager of my rental property

The manager of my rental property, Chervon Pierre, has been a pleasure to work with. She is extremely efficient and thorough. She has left the next manager high hurdle.

Michael · 4 November 2024

Agent replied · 24 December 2024

Thank you for your positive review Michael, I always strive to provide excellent customer service and it has been a pleasure working with you. Best wishes, Chervon

5/5

Trustpilot

Vinnie from renewals has been great to…

Vinnie from renewals has been great to work with. He has made our lease extension a simple matter. He is courteous and prompt with his communication. I appreciate Vinnie's style and enthusiasm.

Sean · 15 September 2024

Agent replied · 26 October 2024

Dear Sean,Thank you very much for the lovely review.Wishing you all the best.Kind regards,Vinnie

5/5

Trustpilot

I have been working with Knight Frank…

I have been working with Knight Frank for several years in a professional capacity and have always found their staff offering a service of the highest standards. A particular stand our recently has been my dealings with Beth Tighe who has been amazing throughout.

Lee · 1 February 2024

Agent replied · 26 October 2024

Thank you for your kind review. It has been a pleasure helping your client find a new home and I’m sure we will continue to work together in the future. Best, Beth

5/5

Trustpilot

Top Level Service

Stan's service was of the highest order. Classy, supportive, honest and responsive. We didn't go with the property in the end, but his service was impeccable and we will consider Knight Frank in the future as a result.

Joe · 30 May 2024

Agent replied · 26 October 2024

Joe it was a pleasure to assist you, I hope you enjoy your new home and that our paths cross again in the future.Many thanks,Stan

5/5

Trustpilot

Professional and helpful team

Had the pleasure of working with Ollie Hayden (Associate) and Sasha Gray-Crosby (Senior Property Manager) this year who were both friendly, helpful and professional - can highly recommend each of them!

T · 27 September 2024

Agent replied · 26 October 2024

Thank you for you kind review. It was a pleasure assisting you. Ollie and Sasha

5/5

Trustpilot

The lettings agent who helped me find my flat

The lettings agent who helped me find my flat and to complete the contract process was extremely efficient, professional and clear, and on the day of the move helpful beyond the call of duty

Frances · 5 August 2024

Agent replied · 26 October 2024

Dear Frances,Thank you so much for your kind words. It was a pleasure assisting you throughout the process, and I'm delighted to hear that you were pleased with the service. Moving can be stressful, so I'm glad I could help make the day a bit easier for you.Wishing you all the best in your new home!Kev

5/5

Trustpilot

Vinnie from the Knight Frank renewals…

Vinnie from the Knight Frank renewals teams gave excellent advice and guidance; was knowledgeable, responsive, professional and helpful; and processed the on line documents extremely quickly, overall and outstanding service.

Stephen · 9 October 2024

Agent replied · 26 October 2024

Dear Stephen,Thank you for the lovely review.It was a pleasure to assist you and thanks again for choosing Knight Frank.Kind regards,Vinnie

5/5

Trustpilot

Great support!

I was anxious about searching for a property in the UK for the first time, but thanks to the Japan Desk team, I was able to find a great property.Their support was always appropriate and quick, and I felt safe in dealing with them.

中村司 · 23 January 2024

Agent replied · 26 October 2024

Thank you very much for your kind words, it has been a pleasure to help you. We are always here if you need any further assistance.Kind regards,Japan Desk Team

5/5

Google

I would recommend Knight Frank to anyone looking for a reliable letting agent in Birmingham, specially if you are fed up of time-wasters that look like they have no interest in renting their properties. On top of that, extremely helpful on-going support and really friendly staff. Shoutout to Katie Pawley for delivering an excellent customer service.

Ale · 11 October 2020

5/5

Trustpilot

Excellent experience with James at…

Excellent experience with James at Knight Frank. Super accommodating, very responsive, helped us a great deal negotiating with the landlord and landing us an amazing flat. All around awesome Lettings agent, and a breath of fresh air in a lazy market.

Valerio · 20 March 2024

Agent replied · 26 October 2024

Thank you for the kind review, it is extremely appreciated.It was a pleasure helping you with your search, and please do let me know if I can help with anything else.Very best wishes,James

5/5

Trustpilot

Wapping letting - great service

Contacted Peter to see a property to rent at 8am on Friday, he managed to find me a slot on the same day. He was very professional, knew about the property and I was very impressed with the service. Definitely recommend.

Nicki · 19 March 2024

Agent replied · 26 October 2024

Thank you Nicki.It is a pleasure assisting you. Peter

5/5

Trustpilot

Great support from Japan Desk

For several months, there was little progress on the water leakage repair, with contractors visiting but no real resolution, poor coordination with the management company, and very slow responses. It was a frustrating experience.

KY · 20 September 2025

5/5

Trustpilot

Fantastic service

Fantastic sales team. Beautiful photos. Understood our distress at leaving family home and our need to downsize. Our agent was the one pushing everything forward all the time. Keeping us updated. Even our buyers commented on how good our agent was!

Sarah · 12 March 2024

Agent replied · 26 October 2024

Dear Sarah, Thank you for trusting us with your home and we wish you all the very best with your onward plans.Best wishesOli & the Knight Frank Sevenoaks team

5/5

Trustpilot

Many thanks to Daniel Lloyd

I appreciate the support and prompt communication from Daniel Lloyd with all parties for the replacement of the broken washing machine in the apartment we are renting. The issue was solved quickly and smoothly

Svitlana · 22 July 2024

Agent replied · 26 October 2024

Hi Svitlana thank you for your kind words, please feel free to reach out when you have any issues in the future. I am always happy to support where I can.Kind regards,Daniel

5/5

Trustpilot

A very professional & efficient service

Both Laura and Harriet, from the Wimbledon Village lettings team, were extremely efficient and professional when handling the re-letting of our property. They both ensured that we were always kept fully updated of progress and the team were at hand to assist whenever possible, going beyond what was necessary. A big thanks to all.

Susan · 18 April 2023

Agent replied · 26 October 2024

Thank you Susan! It is always a pleasure working with you too and we are so pleased you are happy with your new corporate Tenant.Kind regardsLaura and Harriet

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