Trusted Agent profile · Birmingham
★★★★★
1,567 reviews across 2 platforms
102 Colmore Row, Birmingham, B3 3AG, B3 3AG
Knight Frank's office in Birmingham, at 102 Colmore Row, is rated 4.8 out of 5 across 1,567 reviews on two platforms, including 36 Google reviews rated 3.7.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
TrustpilotFantastic Service
We have reported a couple of issues and Daniel, our property manager, made sure that they were sorted out in a prompt and professional manner. Thank you Daniel for a great experience.
Hi Stella, Thank you for your review and kind words. I look forward to working with you in future and providing excellent service for you.Kind regards,Daniel.
5/5
TrustpilotThanks to Knight Frank
Thanks to Knight Frank, our property was successfully sold. I appreciate their kind cooperation.
Dear Mr Sato, thank you for taking the time to write a review. It really was a delight working with you and your colleagues; and I am so glad we provided a successful result for you. We would be delighted to help in the future if there is anything we can do. Very best wishes, Tim, Sonia & Knight Frank St Johns Wood
5/5
TrustpilotHighly recommend!
Beth Tighe is very professional. She communicated my needs and gave great advises throughout the whole rental search process. She’s definitely an asset to the company and industry. Highly recommended!
Thank you for your kind review, Sharon. Best of luck with everything, and I’m sure we will continue to cross paths in the years to come. Best, Beth
5/5
TrustpilotMichelle Henry
Michelle Henry has been absolutely brilliant in sorting out the numerous "snagging issues" in my new home.Ever since i moved in last December, she has dealt with each and every problem as it arose, with speed, efficiency and great humour.All the best in your new role MichellePeter
Dear Peter, thank you so much for your kind words. It has been a pleasure to have helped you over the past few months. I wish you many happy years in your home. Kind regardsMichelle
5/5
TrustpilotHelen of Stowe on the Wold
Helen of Stowe on the Wold, was absolutely fantastic. Always on the ball. She returned calls, and was constantly on it. She is a compassionate and patient person. The two ladies who did the viewings were very good too. All three came out before the house went on the market to get to know the property. I have already recommended her to friends. Use them to sell your property, they are marvellous!
Thank you very much for your kind review. It was a pleasure working with you towards your sale. I know it was not straightforward at times, but I very much appreciated your patience and proactiveness. Please let me know if I can ever help again in the future, and I wish you all the best in your new home. Best wishesHelen
5/5
Trustpilotgood experience with client accountant
I'm writing this review to thank Ehteshaam Ahmed (Assistant Client Accountant) for his diligent work to help me deal with rent arrears. He was very patient, efficient and thoughtful. It was great to have him by my side.
Thank you for your thoughtful review! It was a pleasure assisting you with your rent arrears. If you ever require further assistance or have any questions in the future, don't hesitate to reach out.Kind regards,Ehteshaam
5/5
TrustpilotBrilliant Stars in the Knight
Brilliant Stars in the KnightWe have brought and sold houses moving across England East Anglia, Wiltshire - Cornwall - Devon many times over four decades.Knight Frank - Excellence with the highest possible professional standards of integrity, trust and genuine care delivered by their Exeter Office team, notably Florence, Racheal, Leonie, Rebecca. In fact, the whole team. They found two suitable buyers within a week!Their conduct was exemplary in terms of communicating, empathy, reassuring and reality, an estate agency which genuinely understands the emotions and needs of people as well as the practical aspects of selling homes. They are second to none, ‘Knights to be trusted' - professional decent agents who can effectively secure a sale with the least amount of stress. Communicating and engaging throughout the whole conveyance - always there. Keeping us informed. Knight Frank Exeter has a brilliant business ethos balancing, with integrity, the buyers and sellers’ emotions and needs to their own business purpose. To them customers really do come first. We even received a hamper from them on exchange - it is us who should be giving them a hamper! Highly recommended, I just hope we can now buy from them! Thank you, Knight Frank Exeter Team,, you are all 'Stars in the Knight’.
Dear Peter, thank you very much for your very kind and thoughtful words. The team at Knight Frank have thoroughly enjoyed working with you and Christine and we are delighted to have found you the perfect buyer. We really hope we can find you a new home and will do our very best to do so! Please do call us at anytime.Best wishes, The Exeter team
5/5
TrustpilotThe contract renew went smoothly and…
The contract renew went smoothly and I'm very happy with the service provided, many thanks to Dan from Renewals team!
Thank you for this lovely feedback; it was a pleasure assisting.Kind regards,Dan
5/5
TrustpilotGreat Experience with Vinnie from Renewals
Vinnie from Renewals was extremely helpful for us in establishing a seamless experience when we decided to renew our contract.
Dear Menzies,Thank you for the lovely review.It has been a pleasure to assist you in your renewal of your tenancy.All the best.Kind regards,Vinnie
5/5
Trustpilot7 stars for Ivanka Modesteva
If I could give 7 stars to Ivanka Modesteva, Head of Richmond Lettings Branch I would have! Her professionalism and commitment to go an extra mile for her clients is second to none! It was a real pleasure to work with her resulting in letting my flat without a day between Tenants and everything was organised perfectly! Genuinely highly recommend her and plan to continue working with her in the future for all my properties.
Dear Anna,Thank you so much for the amazing review. Your kind words mean a lot to me. I truly appreciate your trust in me and I am pleased to hear you are satisfied with our services. Please don’t hesitate to reach out when you need me and when your other properties become available! My team and I will be happy to help!Kind RegardsIvanka
5/5
TrustpilotI was very satisfied with the…
I was very satisfied with the cooperation with Jamie.The work was coordinated, clear and well-founded. All issues were resolved correctly, clearly, without delay. The realtor, Jamie, turned out to be a person who is really in his place (according to the position he holds): professional, correct, skillful in negotiations, quick to respond, well oriented in the market situation and legal aspects of the deal, very pleasant. I am very grateful to your agency and, of course, I will recommend you to my friends and acquaintances.
Thank you Mariia for your kind review. It has been a pleasure assisting you. Please do let me know if i can be of any further assistance. Jamie
5/5
TrustpilotJason Nwimo has been attentive and…
Jason Nwimo has been attentive and careful in managing my property and quick to address all my concerns in an efficient and respectful manner . Have only good things to say about my experience with him
Hi Zahra Thank you for your review Was a pleasure managing your property, best of luck with everything!Warm RegardsJason
5/5
TrustpilotAisha Ahmed
Aisha Ahmed is a diligent & effective property manager and works hard to develop good relationships with tenants and clients alike.
Hi Andrew, thank you so much for your kind review. It has been a pleasure to work with you. If ever needed, I will be here to help. Kind regards,Sarah
5/5
TrustpilotLexi was an amazing real estate agent…
Lexi was an amazing real estate agent and I was very understanding of situation. I really appreciate her patience when looking for a property!
Hi Taima,Thank you so much for your lovely review! It was a pleasure working with you, and I’m thrilled that you’ve found the right property. If you ever need assistance in the future, please don’t hesitate to reach out, I’d be more than happy to help again!Best wishes,Lexi
5/5
TrustpilotExceptional Service and Expertise from Jamie-Leigh!
I recently had the pleasure of working with Jamie-Leigh in my search for a new home, and I highly recommend her services! From our initial meeting, Jamie-Leigh demonstrated a deep understanding of the real estate market and an intuitive grasp of my needs as a client.She was incredibly responsive and always available to answer my questions, no matter how small. Each property she showed me was carefully selected to meet my criteria, which saved me a great deal of time and effort. Jamie-Leigh’s attention to detail and her exceptional knowledge of the market trends and neighborhood specifics were incredibly helpful and reassuring.What really sets Jamie-Leigh apart is her dedication to her clients. She went above and beyond to ensure that I felt confident and informed throughout the entire process.If you are looking for a real estate agent who combines professionalism with a personal touch, look no further than Jamie-Leigh. She will not only meet your expectations but exceed them. Thank you, Jamie-Leigh! Rating: ★★★★★
Thanks so much for your kind review, its been a pleasure to work with you too.I look forward to finding your clients their dream home and look forward to working together in the future.All the best,Jamie-LeighHead of Super Prime LettingsSouth West London & Home Counties
5/5
TrustpilotGemma has been fabulous from first…
Gemma has been fabulous from first contact through to completion. Friendly and professional throughout and has made the purchase hassle free.
Thank you Nigel, it was a pleasure to sell the property for you and it all went very smoothly. Thank you for your instructions and very best wishes with the new house.Best regardsLeigh
5/5
TrustpilotMy thanks to an excellent property Manager.
In the 20 years that KF has managed my property at Belsize Park, there have been two outstanding property managers - Phillip Dunn is one of them. He has been proactive, responsive, and calm 'under fire' - I totally rely on his judgment which is critical to me as an overseas owner. He is a credit to KF.
Dear David,Thank you very much for your kind words, this is very much appreciated!Kind regards,Phillip
5/5
TrustpilotHouse Purchase through Knight Frank…
Melissa and Anna at Knight Frank - Harrogate were so helpful with my house purchase. Very prompt and patient in dealing with my queries. Melissa was always on time to meet us for viewings.
It was our pleasure Laurie, we hope you and the family will be very happy in your new home in Yorkshire.
5/5
TrustpilotLexi is very responsive and comes…
Lexi is very responsive and comes across as caring when she interacted with me during my search. Big thanks to her.
Hi Vladimir, Thank you so much for your kind words. It was a pleasure to work alongside you, and I’d be delighted to assist again in the future!Best wishes,Lexi
5/5
TrustpilotBRIGETTE FROM RENEWALS WAS VERY GOOD
Brigette made the renewal of our rental agreement a straight forward and efficient process. She successfully negotiated a rent increase with our tenant and took care of the paperwork in good order.
Dear OliverThank you for your feedback and I am pleased we achieved a good result for the renewal. Kind regards,Brigette
5/5
TrustpilotResidential lease renewal.
We have just had a possible AST lease extension with a rent increase recommended by Knight Frank. It was with a good tenant that we did not want to lose. Brigette from Renewals negotiated very smoothly with the tenant and we did agree a new rent acceptable to both parties. Knight Frank carry out the whole lease renewal process very professionally and make it a pleasant experience for the landlord.
Dear GeoffreyThank you for taking the time to write a review. It was a pleasure assisting with the renewal and am pleased we agreed favourable terms for both you and your tenant. Kind regardsBrigette
5/5
TrustpilotTenancy agreement
Working with Isabel Martin was a fantastic experience. She efficiently handled the property search and organized everything flawlessly. I am a very satisfied customer.
Thank you very much for your lovely review, it’s more than appreciated. It was a pleasure to help with the search. Please do let me know if I can be of any help in the future, and I would be delighted to assist. Best, Isabel
5/5
TrustpilotGreat Service
Stefanie is always proactive and happy to help. Provides regular updates so I know what is happening, and what may cause a potential problem
Dear Clive, Thank you so much for your kind words. It's always a pleasure working with you and I look forward to helping you find more tenants in the future. Kind Regards,Stefanie
5/5
TrustpilotPerfect collaboration with Louna
We were very fortunate to be able to work with Louna Del Barrio, a truly outstanding and professional sales representative who exceeded our expectations.Louna demonstrated an outstanding level of professionalism throughout the rental process and provided us with unparalleled assistance.Louna's service attitude was unforgettable. Louna's attitude was unforgettable. She always listened to our needs and concerns and responded quickly. Whether it was over the phone, by email or in person, her communication was always efficient and friendly, making the entire rental process easy and enjoyable.
Ellen and Alexia,Thank you for your kind review. It was a delight to assist you with your move. I wish you the very best in your new home. Kind regards,Louna
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