Trusted Agent profile · Birmingham
★★★★★
16 reviews across 1 platform
Oak Farm Road, Bournville, Birmingham, B30 1EU, B30 1EU
Grays Estate Agents's office in Birmingham, at Oak Farm Road, is rated 4.2 out of 5 across 16 reviews on 1 platform, including 16 Google reviews rated 4.2.
Three reviews of the Birmingham office, starting with those that mention Birmingham. Shown as written, first names only.
5/5
GoogleSteve has been an exceptional agent from day one. He made my stay smooth and stress-free, always responding promptly and efficiently whenever any issues arose. His professionalism, reliability, and dedication to excellent service have truly stood out. I would highly recommend Steve to anyone looking to rent, sell, or buy a property in Birmingham.
5/5
GoogleMoved in a month ago into a wonderful property opportunity in the Centre of Birmingham. Very quickly processed and fast responses were a real highlight of the service. Stephen was great. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWould highly recommend Grays Estate Agents. They offer a personable, professional, reliable, smooth and timely service. Stephen was a pleasure to work with.
Tell us what you need and we'll put you in touch. Grays Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleSteve has been an exceptional agent from day one. He made my stay smooth and stress-free, always responding promptly and efficiently whenever any issues arose. His professionalism, reliability, and dedication to excellent service have truly stood out. I would highly recommend Steve to anyone looking to rent, sell, or buy a property in Birmingham.
5/5
GoogleWould highly recommend Grays Estate Agents. They offer a personable, professional, reliable, smooth and timely service. Stephen was a pleasure to work with.
5/5
GoogleWe are a small family business and have chosen to work with Steve from Grays estate agency for a number of years as we find him to be professional, reliable, and highly efficient. His communication is excellent, keeping all parties informed throughout the process, and they consistently go above and beyond to ensure transactions progress smoothly. His knowledge of the local market and proactive approach have been invaluable, and they are always approachable, responsive, and a pleasure to deal with. We would not hesitate to recommend his services to anyone looking for a trustworthy and dedicated estate agent.
5/5
Googlewould like to say thank you to Grays Estate Agents because I found the agreement to be fair. I am satisfied with the provided service which is professional and helpful. Room and house is really tidy. From now on I value Grays !
1/5
GoogleStephen Gray is a crook. He acted very friendly until it was moving out time. He'll do anything not to give you you're deposit back even when house has been cleaned and proof of all bills paid shown. When we moved in he showed us kitchen bulbs that didn't work and he told us not to worry about them, when we moved out he detucted money for each individual bulb. Got about half of the deposit back eventually after a month. Avoid!!
5/5
GoogleVery helpful during our tenancy application process and on completion, would definitely recommend
1/5
GoogleStephen Gray's behaviour has left me deeply disappointed. While he can be charming when it comes to collecting money, his reluctance to return my deposit was truly frustrating, taking a lot longer than it should have. During the initial property viewing, he failed to show up, leaving the landlord to handle the viewings. Furthermore, when it came time to move out, I was burdened with conducting the viewings myself. This experience was far from satisfactory, I would stay away from this man at all costs.
1/5
GoogleUnprofessional. Scheduled a specific time and showed up late by more than 50 minutes. He would message me every 5 minutes saying he is 5 minutes away, bear in mind it was -5°C at the time so me and my colleague were freezing outside waiting for him just because he couldn’t be honest about his ETA. Also he only answered to 25% of our questions about the house. Extreme lack of knowledge for someone that is showing you the house. He also turned the heaters on in the entire house before we got in and then turned it off when we walked in. We commented on how warm the house was although no heaters were on, he didn’t correct us as that was his intention. Dishonest person, no respect for his customers.
5/5
GoogleTrusted Estate agents very helpful and friendly thank you
5/5
GoogleExcellent experience,very professional
5/5
GoogleSteve and Grays Estate agent came highly recommended to me and they didn’t disappoint, from the very first meeting and all the way through the process of finding a tenant, to them moving in was faultless and I was kept informed every step of the way. I will definitely be using their services again in the future.
5/5
GoogleMoved in a month ago into a wonderful property opportunity in the Centre of Birmingham. Very quickly processed and fast responses were a real highlight of the service. Stephen was great. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleSteve at GEA has been fantastic over the entire renting process. He is very proactive, responsive and efficient. Has been all rounded making my renting experience very straight forward and convenient. Thanks a million :).
5/5
GoogleRating only, no written review.
5/5
GoogleHighly recommended it. Always helpful. Goes above and beyond. Very punctual and organised. I had the best experience in Bham with this estate agent
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
