Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe’ve now completed the purchase of our new home and wanted to say a huge thank you to the whole team for their hard work throughout the process.
A special mention must go to Hayley and Hope, who were absolutely fantastic from start to finish. They went above and beyond by allowing us to carry out several viewings at no extra cost, which was incredibly helpful and very much appreciated. They were also brilliant at constantly chasing all parties involved, keeping everything moving and ensuring the purchase was completed as smoothly as possible.
They were always friendly, professional, and quick to respond, keeping us informed at every stage and helping to reduce what can be a very stressful experience. We’re genuinely grateful for their support and wouldn’t hesitate to recommend this estate agent to anyone buying or selling a property.
Daniyaal · 16 February 2026
Agent replied · 16 April 2026
Hi Daniyaal, thank you for your kind words. It has been a real pleasure working with you and we really appreciate your professional input which definitely speeded up the transaction. It’s lovely to work with a purchaser who is so well organised. We wish you every happiness in your new home.
★★★★★ 5/5
GoogleI have recently purchased a property via Englands. They were a pleasure to deal with, very professional and very helpful whenever I needed anything or when I had any questions. A big thank you to Hope and all of the team at Englands.
Emma · 22 July 2025
Agent replied · 13 November 2025
Thank you so much for your kind words Emma. It was lovely working with you and we all wish you every happiness in your lovely new home.
★★★★★ 5/5
GoogleI bought and later sold my house with Englands and can’t recommend them enough. Their professionalism and kindness was exemplary throughout the whole process. From Craig’s valuation of my home and advice on some minor improvements to help me sell, to Hope’s lovely photographs and Hayley’s talent during viewings and constant support made the stressful business of selling so much easier. As I relocate to the North West I wish I could take them with me for the next buy. A fabulous Estate Agent staffed by lovely people. Thanks to all at Englands. Lindsay Doyle.
Lindsay · 14 September 2025
Agent replied · 13 November 2025
Thank you so much for your kind words Lindsay - it was a real pleasure working with you and we all wish you every happiness up North!
★★★★★ 5/5
GoogleEnglands have sold two properties for us in the last twelve months. On each occasion we have received an excellent and professional service. Hayley was excellent and kept us informed as the situation progressed. We would definitely recommend this agent.
Gill · 28 November 2025
★★★★★ 5/5
FacebookWe would highly recommend England’s Estate Agents. A brilliant service offered from start to finish during very difficult COVID times.
All of the staff were very friendly and professional and we couldn’t fault the service offered. They were very pro-active in keeping us informed at each stage of the sale and responsive in their communication to us.
Great service linked into England Kerr Hands and Co Solicitors who we used and they communicated well with each other to help us push the sale along.
A massive thanks to everyone involved for all of their help and support with the sale. We would recommend them to anyone looking for a good local estate agent.
Kate · 1 December 2020
Agent replied · 23 December 2025
Thank you so much for your kind words. It was a pleasure working with you and we’re so glad everything reached a successful conclusion. Very best wishes to you both.
★★★★★ 1/5
GoogleThis agent does not reply to calls to book viewings and their phone is always engaged. I think they have only 1 number which is pathetic. . Then after DEMANDING a viewing tried to put in offer and told my offer was insufficient and kept insisting someone has bid more than you without even telling me what the other party had bid!
They kept insisting I bid more because there was a lot of interest , however I just think they were trying to inflate the house value. When I pulled out of the bidding , would you believe it the property is still for sale 4 weeks later! Then made another enquiry and same thing happened with bidding and informed just been sold! Would think twice before giving them my property to sell.
Tahir · 25 October 2020
Agent replied · 24 October 2024
Thank you for comment. We do in fact have 5 lines, so I do apologise if you haven't manged to get through at any point. Having looked at our file, I can see that your offer was too low as we did have a higher offer. We are not at liberty to disclose offers made by other applicants. A sale was agreed on that property on Friday, which was when you put your offer forward. Obviously, the vendor is our client and we take our instructions from them. Thank you for your interest.
★★★★★ 1/5
GoogleThis agent does not reply to calls to book viewings and their phone is always engaged. I think they have only 1 number which is pathetic. . Then after DEMANDING a viewing tried to put in offer and told my offer was insufficient and kept insisting someone has bid more than you without even telling me what the other party had bid!
They kept insisting I bid more because there was a lot of interest , however I just think they were trying to inflate the house value. When I pulled out of the bidding , would you believe it the property is still for sale 4 weeks later! Then made another enquiry and same thing happened with bidding and informed just been sold! Would think twice before giving them my property to sell.
T · 10 June 2020
Agent replied · 11 June 2024
Thank you for comment. We do in fact have 5 lines, so I do apologise if you haven't manged to get through at any point. Having looked at our file, I can see that your offer was too low as we did have a higher offer. We are not at liberty to disclose offers made by other applicants. A sale was agreed on that property on Friday, which was when you put your offer forward. Obviously, the vendor is our client and we take our instructions from them. Thank you for your interest.
★★★★★ 5/5
GoogleTHE TEAM ARE GREAT.Hayley was wonderful helping me through the whole process.
Vincent · 16 February 2026
★★★★★ 5/5
GoogleEnglands Estate agents have been fantastic. They worked as swiftly as they could in the context of a pandemic to ensure that the sale went through. They communicated well throughout and were very helpful in giving advice before, during and after completion. Can’t thank them enough, especially Sam, Caroline and Sally. Many thanks!
Askahmed87 · 16 April 2022
Agent replied · 11 June 2024
Thank you so much for your kind words. It has been a pleasure working with you.
★★★★★ 5/5
GoogleGreat service. Went out of there way to help sell my flat.
Thanks again Hayley Hope & Craig.
Michael · 16 February 2026
Agent replied · 16 April 2026
Thank you Michael, it was a pleasure working with you.
★★★★★ 5/5
GoogleAll of the staff at the Harborne branch were very professional and friendly throughout the whole process and we are extremely grateful for their support and service. We would highly recommend them if you are thinking of selling or buying your property
Anthony · 14 December 2025
★★★★★ 5/5
GoogleSally and team have been of great advise and supportive all our with our property enquiries. …
Guillaume · 16 April 2023
Agent replied · 11 June 2024
Dear Guillame, thank you for your kind words. It has been a pleasure working with you. Kind regards, Sally Kerr
★★★★★ 5/5
GoogleCraig from Englands (Harborne) is an absolute star! Knowledgeable, easy going, flexible, exactly what you need to help you with property purchase. He's in different league compare to other estates agents we've met. Many, many thanks!!
Krzy · 28 November 2025
★★★★★ 5/5
GoogleRecently completed on a purchase through Englands. Staff were very helpful and approachable.
Vanessa · 16 July 2025
Agent replied · 13 November 2025
Thank you for your kind words. It was lovely working with you.
★★★★★ 1/5
GoogleYou currently have a property on Moat Road for £190k. I Ring, arrange a viewing. Attend viewing, see about 20 plus people turn up where you are told they will accept offers over £210k. Before you waste peoples time look up false advertising. Please change the price and inform your customers, so they can make a choice before the viewings. Overall a poor experience.
Jay · 1 May 2024
★★★★★ 5/5
GoogleThanks so much to Caroline, Sam & Sally for helping us through the whole process, always answering the phone and pushing to make it go through as quick as possible. I highly reccomend Englands if you’re selling a house in Harborne, they know the area so well.PositiveResponsiveness, Quality, Professionalism
Sarah · 25 October 2020
★★★★★ 5/5
GoogleCraig, Sally and Richmond have been fantastic selling my flat. They kept me up to date throughout the process and were always polite and helpful. I would thoroughly recommend their services.
Charlotte · 1 May 2024
Agent replied · 9 June 2024
Thank you for your kind words Charlotte. It was a pleasure working with you. Sally
★★★★★ 5/5
GoogleI have used Englands to purchase my house three weeks before. Caroline has provided a very pleasant experience on my purchase. She is honest and supportive. There were few challenges during the purchase, however she managed to resolved them in an efficient way. I would certainly recommend Caroline for her sincere efforts.
Rahul · 11 June 2019
★★★★★ 5/5
GoogleI purchased my first home through Englands in Harborne. From the day of the viewing they were professional. They gave me enough time to put an offer in and I never felt pressured like I have with other estate agents who like to start a …
Saijal · 16 April 2022
Agent replied · 11 June 2024
Dear Saijal, thank you so much for your kind words. I am delighted to hear that your first home purchase was a positive experience. It was a pleasure dealing with you throughout the process. Thank you so much for the delicious cakes - much appreciated!
★★★★★ 5/5
GoogleOutstanding service. Went above and beyond throughout the viewing. Sale process was simple and quick.
Vanessa · 15 April 2024
Agent replied · 11 June 2024
Thank you for your positive feedback - we do appreciate it.
★★★★★ 3/5
GoogleHelped my brother buy his house through these guys. The guys were polite and helpful in the estate agency side of things. The only dissatisfaction was when their in house solicitors only worked for the vendors and didn't help the sale on the buyers side I.e enquiries, no information why the delay with completion and fed back to our solicitor that the vendors were on holiday and didnt give a completion date which was delayed for two weeks which meant we bought home insurance earlier then eneded. Not good practice on solicitors part. Very tense and stressful situation for us. Was supposed to be a 2-3months but it dragged for 4 months. As I said estate agency side will recommend. Solicitors side dont think so. This is our personal experience.
Ally · 10 June 2020
★★★★★ 5/5
GoogleI used Englands on a couple of recent conveyancing matters after a disappointing performance by another agent.
Englands soon had things moving and, despite some frustrating challenges from …
Kenny · 16 April 2023
Agent replied · 11 June 2024
Thank you Kenny for your kind words - it was a pleasure working with you.
★★★★★ 1/5
GoogleStay away from this estate agent. I haven't put my house on the market with them and thank god for that. Instead i was booked into view a house with them. I arrived at the house at 3.15 my viewing time i was still sitting there at 3.45 after been told twice they were on the way. I left at 3.48 still no sign. How on earth do you expect to sell a house when estate agents can't even turn up to show you round. I wonder what all them fees are for. Disgraceful
Mark · 11 June 2018
★★★★★ 5/5
GoogleI purchased property from England their service is amazing.
Khalid · 15 April 2024
Agent replied · 11 June 2024
Thank you for your kind words. It has been a pleasure working with you.
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