Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMatt and the team at Creative Retail are always our go-to team for retail / roadside investment and agency advice in the Midlands.
I wouldn't hesitate to recommend them.
Richard · 17 April 2025
Agent replied · 11 January 2025
Thank you Richard, a pleasure working with you.
★★★★★ 5/5
GoogleI have relied on Creative's expertise in retail property for a number of years. They are best-in-class and I would recommend to anyone looking for commercial property advice. and again Highly recommend Matthew Pegg
Ali · 15 April 2024
Agent replied · 9 June 2024
Thank you Ali, a pleasure to work with you.
★★★★★ 1/5
GoogleCalled to enquire regarding a couple of properties because there was only one image. Was cc’d into an email to the director to send over more images/information on 19/05/25, with a note on what the premises were potentially being used for. I chased on 29/05/25 to be told they are no longer available and under offer.
If you were considering using these, don’t!
Rebecca · 4 June 2025
★★★★★ 5/5
GoogleMatt and the team have provided invaluable advice on the retail sector over the last 12 months. Always very insightful and helpful
Ben · 15 January 2025
★★★★★ 5/5
GoogleHad a brilliant and fast service with creative retail the agent that was dealing with me George xydias he had give a excellent service went out of his way so we could get a completion done on time he even was helping us while he was on a week leave
Steve · 15 April 2024
Agent replied · 11 June 2024
Thank you Steve. Pleasure working with you.
★★★★★ 5/5
GoogleFirst time using creative retail to advertise and market my commercial property. I must say after having the property advertised with another agent for almost one year, creative retail had secured a let within 6 weeks. Namely George …
Valandis · 17 April 2024
Agent replied · 11 June 2024
Valandis, thank you. Much appreciated.
★★★★★ 1/5
GoogleAbsolutely dreadful estate agents. They advertised a unit to let, scheduled a block viewing, and I waited five days, only to find out from a friend that they'd already offered the lease off the books and cancelled the viewing without any notice. Avoid them at all costs.
Haroon · 27 January 2025
★★★★★ 1/5
GoogleThis agency misled a charity over the terms of their lease, resulting in them being having to leave the shop they rented less than a month after opening. If you choose to use them, take nothing they say at face value and have a lawyer check any lease documents over very, very carefully.
K · 15 April 2024
★★★★★ 5/5
GoogleI have used Scott as an agent since 2012 and I wouldn't use anyone else! Creative Retail is exactly what Birmingham needed. Agents who actually understand the landscape of local retail and get the deal over line, I would highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Adam · 10 June 2021
Agent replied · 11 June 2024
Thanks Adam, great working with you.
★★★★★ 5/5
GoogleEd and Scoot have been instrumental in helping me find a location for my business. Their promptitude and professionalism and second to none and I would highly recommend anyone looking for a commercial retail space to work with them.
Thank you guys,
Oli
STRIIT · 10 June 2021
Agent replied · 11 June 2024
Thank you guys - we live for this stuff!!
★★★★★ 5/5
GoogleExcellent service from very knowledgeable operators who understand the market exceptionally well
Fred · 15 April 2024
Agent replied · 11 June 2024
Thank you !
★★★★★ 5/5
GoogleSuperb advice and assistance from Ed & Scott in dealing with sale of our commercial property. Nothing was too much trouble. If you need innovative advice re commercial property ~ talk to Ed & Scott. Highly recommended
John · 10 June 2020
Agent replied · 11 June 2024
Very much appriciated John, thank you.
★★★★★ 1/5
GoogleThis is an agency with no credibility.I saw from the website that they advertised commercial rental properties
I started contacting them and explained the type of business at the beginning. …
Chan · 17 April 2024
★★★★★ 5/5
GoogleGreat commercial property team, with heaps of experience to advise their clients 👌🏼 …
Shivani · 17 April 2023
Agent replied · 11 June 2024
Thank you Shivani.
★★★★★ 5/5
GoogleCreative Retail are fantastic at what they do - would recommend their services
Hexagon · 15 January 2025
★★★★★ 5/5
GoogleVery proactive team with a huge amount of commercial property experience.
Rob · 17 April 2023
Agent replied · 11 June 2024
Thank Rob, always great to provide you with advice.
★★★★★ 5/5
GoogleFriendly bunch in there, very knowledge guys. Would definitely recommend them. Great coffee too
Stuart · 10 June 2022
Agent replied · 11 June 2024
Thanks Stuart, great working with you.
★★★★★ 1/5
GoogleVery rude and arrogant. Would avoid this company at all cost.
Wasiem · 17 October 2024
★★★★★ 5/5
GoogleCreative Retail's outstanding knowledge of regional markets and exceptional services continue to assist us in fulfiling our client's needs. Our collaborations and projects with Creative Retail are a continuous success.
On behalf of David Bloxham - Managing Director at BHP DESIGN (UK) LTDPositiveResponsiveness, Professionalism
Anastasia · 10 June 2022
★★★★★ 5/5
GoogleThanks Ed & Scott for being a pleasure to do business with, would definitely recommend these guys.
Sam · 11 June 2019
Agent replied · 11 June 2024
Thank you Sam, look forward to continuing to work with you!
★★★★★ 5/5
GoogleIt is always a delight catching up the the creative retail team. Their forward thinking attitude and drive to ensure they are maximising every opportunity proves to pay dividends for their clients portfolios.PositiveProfessionalism
Christopher · 25 August 2022
★★★★★ 5/5
GoogleCreative Retail’s advice throughout the course of the pandemic has been invaluable and their ability to deliver results in such a difficult climate is testament to their ability.PositiveResponsiveness, Quality, Professionalism
Richard · 25 August 2022
★★★★★ 1/5
GoogleThey said to call back but never
I · 17 April 2024
★★★★★ 5/5
GoogleConvenience store, Vape shop
Shahram · 17 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.