5/5
TrustpilotI would like to give a special mention…
I would like to give a special mention to Jessica at CBRE, who has been exceptional throughout our recent property search.
Trusted Agent profile
CBRE Birmingham reviews
★★★★★
43 reviews across 2 platforms
55 Temple Row, Birmingham B2 5LS
CBRE's Birmingham office at 55 Temple Row is rated 2.4 out of 5 across 43 reviews on two platforms, including 17 Google reviews rated 3.9. The 26 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotVan driving idiot bully
Judging by all the awful 1 star reviews on line about CBRE then this companies culture was well represented today by the dangerous driving by the arrogant Moron driving the Ford Transit registration BK75NXV that tail gated within 1 metre of my rear bumper today at 70mph northbound on the packed M5 near Gloucester. He was so close I couldn't even see behind to move left even though indicating that I wanted to out of this fools way. Only have a forward facing dashcam although noted the event and logged with Gloucs police earlier. This bully pushed everyone out of his way in the third overtaking lane for miles whilst driving well in excess of tge speed limit. This CBRE outfit whoever they are clearly have no employee professional driver standards or procedures.
1/5
TrustpilotNot paid and very bad management airbus chester
Airbus is great but it's a shame you have 3rd party company's on site that dont pay their staff properly. CBRE you have 30 night staff not paid properly. Shameful!!! shift allowance, sick pay, holidays, service years, when staff leave and dont get replaced, your supervisors are on the same money as the cleaning team, lone working on jigs, unbelievable. The main person is Martin the soft service manager for cbra he lies to all the staff and treats people like rubbish No support, training, and some of the others mansgers too but I'll put that into the email I'm sending to the main person at airbus. I no that I have put this review on airbus indeed but this company is employed by airbus to deliver a service and must take some responsibility and understanding what's going on. CBRE don't have a clue and hope someone takes notice from airbus and looks into this. Start by speaking to the night team that are treated so bad it's an understatement.
1/5
TrustpilotVerbal harassment
I was subjected to verbal abuse and harassment from a contracted worker in front of customers.I reported the incident to the area manager and it's been 3 weeks of waiting;no communication,no apology or action has taken.
1/5
TrustpilotCBRE commercial contract staff unprofessional
If I could give zero stars I would!. I have had the displeasure of speaking to 4/5 different staff members of CBRE commercial in the past 2 weeks and I have never experienced such rudeness and lack of professionalism. I don’t know where they find the staff that seem to think it’s okay to conduct business like this.
1/5
Trustpilotnothing but a cowboy company recently…
nothing but a cowboy company recently where I work they replaced the speed humps but the contractors they used where so dumb.they replaced the first one as you drive in but the second one they decided to leave till last there was two big holes which my car hit being 4am in the morning I couldn't see them now my car is ruined.even if email there head office and get a reply the people who work there are halfwits that's putting it mildly absolute cowboys the lot of them .
1/5
TrustpilotDelays, etc etc
Delays, wrong parts, wrong information, cost to our finish a project considerable.
1/5
TrustpilotAbsolute scum company who lie to staff…
Absolute scum company who lie to staff and bully apprentices.
1/5
TrustpilotTHEY STOLE MY HOLDING DEPOSIT
They stole my holding deposit only because i didn’t want to use open banking which is completely my choice whether i would like to use it or not. Although had choices of using open banking or uploading documents my reference was failed. Real estate agent told me that “we can’t refund your deposit back because landlord spent for the repairs of the flat” which doesn’t make sense as he spent for his flat,not for me. Legally they have to refund my deposit when referencing is failed they didn’t refund my deposit. Stay away!
1/5
TrustpilotThis company is the worst company I…
This company is the worst company I have ever dealt with.
1/5
TrustpilotIm a driving instructor whos out with…
Im a driving instructor whos out with my learners, i was in a little industrial estate in stockton in tees, a little village called sedgefield when all of a sudden a male driving a CBRE van came so quick towards us my learner had to steer out the way, humping the curb.. a male in his 30s- 40s with a male passenger.
1/5
TrustpilotDeliberately aggressive driver
An employee at this company deliberately drove his van into the side of my car in an act of aggression. Neither myself, nor the police have been able to get a response from the company. They are wilfully ignorant and obviously condone and support poor behaviour from their drivers! Avoid this company however possible!!
1/5
TrustpilotWhitney Beatson from CBRE
Whitney Beatson from CBRE - absolute disgrace to the company in my view. Unprofessional, does not reply to e-mails, in breach of tenancy agreement by withholding my deposit for almost 3 months now without any reason. And even asked me to remove my honest earlier review!
1/5
TrustpilotYou would expect your agents not to…
You would expect your agents not to ghost you. Perhaps my standards are too high.
1/5
GoogleI have dealt with CBRE for over 7 years as a customer. Offices look good, but the actual company and its management agents are useless. Services, feedback and time to respond is terrible 😑 😕 to get an honest answer is like getting blood out of a stone. CBRE may be a billion pound company, looks great on the outside but is absolutely terrible.
1/5
TrustpilotThis is by far the worst property…
This is by far the worst property management company I have ever dealt with. If you’re considering renting a property they manage, be warned.
5/5
TrustpilotTrying to buy a commercial property…
Very helpful after i left a review
1/5
TrustpilotCommercial real estate leisure stole my money
The commercial real estate leisure team are headed up by someone who took my money and did literally nothing and then lied. I had to take them to court and won my case and only then did I recover my money.
1/5
GoogleThe worst company I have had dealings with. Really aggressive stance ! Don’t answer your questions and have no respect or regard for other people and their property!
1/5
TrustpilotWorked for cbre for 6 years.
1/5
TrustpilotPeople who don’t listen
I have found CBRE to be highly manipulative and inhumane. They have not only been aggressive in stance but very much out for their own gain.
1/5
GoogleTheir credit control department is absolutely useless at answering phone calls
1/5
TrustpilotThe worst property management company
If you are renting and CBRE will become your property manager, think twice!!!
1/5
TrustpilotWorse company ever rude shame on u and…
Worse company ever rude shame on u and your nick McCarthy this will be out on social media soon. Unprofessionals. Never use cbre bad bad bad shame on u
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about CBRE Birmingham
How many reviews does CBRE Birmingham have?
CBRE's Birmingham office has 43 reviews across two platforms: 17 on Google, 26 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is CBRE Birmingham's rating?
CBRE Birmingham is rated 2.4 out of 5 across all 43 reviews, and 3.9 out of 5 on Google from 17 reviews, checked 9 October 2026.
Where is CBRE's Birmingham office?
CBRE Birmingham, 55 Temple Row, Birmingham B2 5LS.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.