Every review we hold for the Bexley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently sold through Village Estates and received a very good service. We had a horribly drawn out selliing experience due to inconsiderate buyers and Jack and Jamie at the Bexley branch of VE were extremely helpful and supportive during this process. They were professional at all times and always gave us time to discuss our concerns. VE have dedicated 'progressors' who work to ensure your sale/ purchase goes through smoothly. It's when complications arise that you realise how important a good, well organised Estate Agent is and we were more than happy with the service we were given by VE in Bexley.
Debbie · 9 November 2025
★★★★★ 5/5
GoogleWe opted to go with Village Estates due to their great reputation and they didn't let us down. During a very difficult sale, when we lost our buyer after 6 months due to a change in their circumstances, we were desperate to sell again as quickly as possible. The team at VE couldn't have done any more for us and we accepted a new offer less than 3 weeks later. I have to mention Jamie in particular, who was so dedicated to our cause and helped finally push the new sale through, always available on the phone and giving us straight, honest answers, even though some of them weren't easy at the time! I would highly recommend!
Dobster64 · 16 March 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave a review. We are so pleased to hear of your positive experience with our team and that we were able to secure another buyer for you efficiently.
Wishing you the best for the future!
Kind regards,
Village Estates
★★★★★ 5/5
GoogleRecently used Village Estates to sell a property in Joydens Wood. The team were great from start to finish, providing useful guidance when we ran into problems along the way.
There is a great feeling of teamwork at Village with everyone working towards the goal of customer satisfaction. There was always someone available whenever I contacted them who would get back to me promptly if the query couldn’t be answered there and then.
Really pleased with the service I received and would thoroughly recommend using them.
Robert · 26 August 2025
★★★★★ 5/5
GoogleThis is the second time we’ve sold a property recently through Village Estates and once again they’ve provided us with an excellent service. Jack, Ian and the team have been so helpful throughout, responding quickly to emails and phone calls and acting as the liaison between us and the buyer. This sale was particularly difficult as it was my late parents home, but they acted with understanding and mindfulness. Thank you all once again for all your help.
Sarah · 16 April 2024
Agent replied · 17 June 2024
Dear Sarah... Thank you so much for such a fantastic and detailed review. Its extremely pleasing that, ONE, you are a return customer and, TWO, that you have AGAIN been very happy with our services. Jack, Ian and the team will be thrilled to see this review. Thanks again ! Regards, Steve
★★★★★ 5/5
GoogleWe were recommended the services offered by Village Estates and I will definitely do the same if anyone asks for a decent Estate Agent. Jack Filer came to value the house and was so easy to deal with along with being open, transparent and honest every step of the process. Jamie Keefe was equally as professional throughout the sale and I’d recommend their services to anyone.
P · 19 August 2025
★★★★★ 5/5
GoogleJack and his team at Village Estates recently sold our house for us. Not having moved for over 30 years, we were unsure of all the new procedures and Jack and Jamie were very helpful in explaining everything to us and ensuring the sale went through successfully. 10/10.
Paul · 27 October 2024
Agent replied · 22 November 2024
Wow …!! 10/10 …!! Thank you so much Paul for your kind words of appreciation.
Having not moved for 30 years you may have been pleasantly surprised, but this is standard at Village Estates. I will pass on your compliments to Jack & Jamie. Wishing you all the very best.
Kind regards, Steve Marsh
★★★★★ 5/5
GoogleHarry, Ian and the team were thorough and professional throughout the process of selling a family property following bereavement. I knew from the initial point of contact that the team in the Bexley office would make the process as straightforward as possible, and they did. They were always approachable, friendly, thorough and pro-active. I would happily recommend and will use again.
Carol · 21 October 2023
Agent replied · 17 June 2024
Thank you very much for your lovely review, and taking the time to mention Harry and Ian. I have passed on you kind words. Best regards.
★★★★★ 5/5
GoogleWe sold our house through Village Estates and the whole process was excellent. They sold our house within a week for the price we were hoping to achieve and are a pleasure to deal with. It’s the second time I’ve sold a property through Village Estates and I would 100 percent recommend them. Jack and Jamie are very professional and did an amazing job firstly selling our house and then pushing matters through to completion. You won’t go wrong using Village Estates!
We also purchased our new house through Village Estates and the whole process was very smooth. They could not do enough and assisted us straight away when we needed to find somewhere. Best estate agent in Bexley Village. I’d have no hesitation recommending them to anyone looking to buy or sell!
Sam · 25 December 2024
Agent replied · 25 April 2025
Dear Sam,
Thank you so much for your kind words and for once again using our services...!! It speaks volumes that you have singled out Jack and Jamie for praise, and as with all our staff they always take great care in giving the highest possible service. We hope that you are enjoying your new home... Best regards, Steve and all the team at VE
★★★★★ 5/5
GoogleJack and his team were fantastic in helping us buy our dream home. Helpful during negotiations, patient holding my hand during the buying process and great comms. Best agent in the village.
Hong · 27 September 2024
Agent replied · 22 November 2024
Dear Hong,
Thank you for your lovely comments and feedback and also your confirmation that we are indeed the best agent in The Village… !! Greatly appreciated.
We hope that you are very happy in your dream home…
Best regards, Steve Marsh
★★★★★ 5/5
GoogleHarry, Ian and the team were thorough and professional throughout the process of selling a family property following bereavement. I knew from the initial point of contact that the team in the Bexley office would make the process as …
CarolAJ · 16 April 2024
Agent replied · 16 April 2026
Thank you very much for your lovely review, and taking the time to mention Harry and Ian. I have passed on you kind words. Best regards.
★★★★★ 5/5
GoogleSold my house with village estates this summer. Service and clarity from the team was second to none! Highly recommend!
Thanks to Jack and the team again
Luke · 27 September 2024
Agent replied · 22 October 2024
Thank you so much Luke for taking the time to leave your kind review... Bouquets are always appreciated and we are delighted that you were very happy... All the best. Steve M
★★★★★ 5/5
GoogleFirst class service from start to finish, would highly recommend the team at Village Estates, a massive thanks to Sean Inman, Ian Hutton & Jack Filer you have been fantastic in keeping us informed throughout.
Ian · 16 April 2024
Agent replied · 17 June 2024
Thank you so much for taking the time to write this review Ian… Feedback is so important to us but Bouquets are what we love !! My staff will be delighted with your kind words. With thanks, Steve Marsh
★★★★★ 5/5
GoogleJack, Harry, Sean and the team at the Bexley office were great throughout the sale of our property and were professional, very competent and were always happy to help and offer advice. …
John · 16 April 2024
Agent replied · 17 June 2024
Thank you so much for your lovely review, and taking the time to mention our staff members that have contributed to the great service you have been provided. We all really appreciate this feedback and your kind words. Kind regards.
★★★★★ 5/5
GoogleExcellent service from Sean, Jamie and Harry. Sale of my bungalow was all going smoothly until my buyer decided to do her own thing and set her contract exchange and removal date earlier than agreed without telling her solicitor and estate agent, and also trying to get me to move out even though I was unable to get a removal company to change the originally agreed date. Things became fraught and very unsettling, but Sean Jamie and Harry worked hard and kept me fully informed until the agreed date was finally met. Thank you lads .....
Rosemarie · 22 July 2025
★★★★★ 5/5
GoogleJack and the team are an absolute pleasure to work with. I cannot recommend them highly enough.
Guy · 20 November 2025
★★★★★ 5/5
GoogleVillage Estates, Bexley, dealt with the sale of our house. Jack Filer handled the negotiations of the sale. He was very professional, helpful and approachable throughout. His recommendation for a solicitor was perfect.
Ian Hutton dealt with the purchasers and was diligent, calm and helpful from sale to exchange.
I have no hesitation in asking them to act for us in the future and would highly recommend them to anyone selling a property.
Anne · 30 May 2024
Agent replied · 22 October 2024
Dear Anne, Thank you so much for your kind words about our company, but more especially for our staff members Jack and also Ian. We rely on repeat business and recommendations so in your case we have achieved both. Greatly appreciated and thank you again for taking the time to leave this lovely review. Best regards, Steve M
★★★★★ 5/5
GoogleJack and the team were great throughout our sale process and couldn't have asked for a better service. Would definitely recommend.
Rory · 16 April 2024
Agent replied · 17 June 2024
We really appreciate lovely reviews like this and Jack especially will be very grateful. Thank you for taking the time to send this to us...
★★★★★ 5/5
GoogleVery helpful and good communication, we purchased our home from Village Estates in Bexley and Ian was great at staying on top of things. Always communicated with myself and was very professional from start to finish.
Gem · 16 April 2023
Agent replied · 17 June 2024
Thank you so much for taking time out to send in this smashing review. It is nice to get confirmation of our professionalism and quality of service. Best regards.
★★★★★ 5/5
GoogleVillage Estates were professional and efficient in their approach. We had an issue with one potential buyer dropping out of the sale, due to personal reasons, but Village were able to secure us another buyer very quickly and at a time of year when we thought we would get little response. The staff generally were friendly and approachable and Jack, especially was very helpful in the process.
Joanne · 16 April 2024
Agent replied · 17 June 2024
Dear Joanne,
How lovely of you to send us this fabulous review...!! It is great that we managed to rescue the situation for you at a difficult time, and its very pleasing that you received a great deal of help from Jack especially... Thank you so much from the whole team here at VE...!!
Wishing you all the best for the future Joanne.
Best regards, Steve M
★★★★★ 1/5
GoogleAt the end of the day, they care about the highest bidder which is understandable. More frustratingly so, they care more about you dealing with their in-house broker as they profit and get kick backs from this arrangement. If you don't deal with their in-house broker, then consider your application dead as they will not highlight you to the seller and likely downgrade your application.
Sean at the Bexley branch is one to avoid as he is rude and will talk over you. Ultimately, all the staff are incentivised in this way!
They will promote to the seller the buyer who will deal with their in-house broker to maximise their profits.
Try to stay away from these agents unless you're happy to satisfy their every request. If not, don't expect any updates, replies to emails or call backs to keep you in the loop.
Despite how they may respond to my review with fancy words or whichever defense they decide to take, please take careful note on how things work with Village Estates.
Raj · 10 February 2025
★★★★★ 5/5
GoogleVillage Estates have been amazing! They went above and beyond to help us with our our house move and nothing was too much trouble for them. Working with them really broke a lot of the stereotypes that we had previously encountered in the industry and they were always pleasant to deal with and most importantly always open, honest and truthful. I would highly recommend them!
Katy · 25 April 2024
Agent replied · 17 June 2024
Thank you so much for taking the time to post this review with such lovely feedback. It is so pleasing to receive this kind of ‘Bouquet’ and it is really appreciated I can assure you…
As you rightly say our industry does sometimes have this stereotypical image, which it sounds like you have experienced with others. We do hope that at Village Estates that we do things a little better than most, and being my own business of over 30 years, it’s something that we at VE always strive for.
I have passed your compliments onto all my staff so thank you very much again Katy.
Best wishes, Steve M
★★★★★ 5/5
GoogleWe were a little out of the area but contacted Village Estates to sell our apartment. We couldn’t have been happier! The professionalism and service provided was incredible. They achieved more than what the local estate agents suggested and moved in double quick time.
I would definitely recommend them to anybody and would use them again in the future without question.
Miss · 18 February 2024
Agent replied · 17 June 2024
Thank you so much Emilie for your lovely review... This kind of honest detail shows our prospective customers that we are a cut above the rest. Greatly appreciate you taking the time to send us this. Kind regards.
★★★★★ 5/5
GoogleVillage Estates were extremely professional and helpful. From our initial meeting with Jack who assisted with the sale of our property to Jamie who extremely hard to keep the sale on track to completion. Thank you very much indeed, we would definitely recommend them.
Julia · 27 October 2024
Agent replied · 22 November 2024
Dear Julia,
Thank you so much for taking the time to post this lovely review. It’s always great to hear positive feedback, and we will ensure that Jack and Jamie are aware of your comments. Thank you also for recommending us… Something We depend on greatly. Wishing you all the best for the future. Kind regards , Steve Marsh
★★★★★ 5/5
GoogleThe sale of our house with Village Estates was completely stress-free - yes, it really was! They were very professional, they handled the viewings well and kept us fully informed throughout the whole process. From the house being put on the market to completion was just under ten weeks. I wouldn't hesitate to recommend them.
Carol · 16 April 2024
Agent replied · 17 June 2024
Dear Carol... Thank you so much for letting us know how pleased you were with the 'Stress-Free' Sale of your property..!!!
We always try our best to ensure that this is the case, and are delighted that it was completed in such a short space of time for you. We ALL appreciate you taking the time to send in your review. All the very best for the future. Kind regards, Steve Marsh.
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