Trusted Agent profile · Bexhill-On-Sea

Abbott & Abbott Bexhill on Sea reviews

4.8

★★★★★ Excellent

205 reviews across 1 platform

25 Devonshire Road, Bexhill-On-Sea, TN40 1AH

Abbott & Abbott's office in Bexhill-On-Sea, at 25 Devonshire Road, is rated 4.8 out of 5 across 205 reviews on 1 platform, including 205 Google reviews rated 4.8.

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4.8 / 5

205

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bexhill-On-Sea office, from every platform, shown as written. First names only.

5/5

Google

Selling our holiday home in Bexhill-on-Sea after 43 years was not easy for me. But Mark and Darren provided encouragement from putting the house on the market to completion, keeping me informed about every development. I can highly recommend Abbott&Abbott. I met with Mark initially to discuss the options for selling the house.Both, the photos and the printed publication were done brilliantly by him. He even came twice to take the photos , because on the first day the weather was rather dismal - and the rooms would not have looked as bright as they actually were.This was typical of Abbott&Abbott: everyone went the extra mile at all times. Darren professionally conducted nine viewings within one week, achieving two firm offers, one even above selling price. Throughout the sales process Both Mark and Darren were highly professional as well as very kind and helpful. Thank you.

Ķ · 1 November 2023

Agent replied · 31 December 2023

Thank you Karsta for taking the time to leave a review and for your kind words. It was a real pleasure to help and Mark is particularly grateful for the opportunity to improve his German!

5/5

Google

Absolutely amazing experience when selling my mothers home. I cannot recommend Abbott & Abbott highly enough. Having met Mark Pelham previously relating to another property transaction I knew that I would be looked after in the most professional manner. Our transaction was not the most straight forward due to market conditions however I cannot thank Mark, Michael and Darren enough for the extremely hard work, understanding and complete professionalism throughout. They really did go out of their way when needed and they really do strive to get the best results for their clients. They are complete professionals, hard working and I must say it is a breath of fresh air dealing with such wonderful people.

Mark · 1 November 2023

Agent replied · 31 December 2023

Thank you Mark for such a wonderful review. Can we also thank you for your patience and understanding throughout the selling process. You certainly experienced some very bad luck but kept with us and always were so appreciative of our efforts. We are absolutely delighted that we got there in the end.

5/5

Google

From start to finish Mark and his team have been really helpful with the sale of my in laws leasehold flat. He helped us through all the problems along the way. Would highly recommend this estate agent.

Jill · 14 August 2025

Agent replied · 14 April 2026

Thank you Jill for taking the time to leave a review and for your kind words for Mark and the team. We were delighted to assist and so pleased that the sale has now gone through. Thank you so much for the opportunity of marketing the property.

5/5

Google

We had previously informally discussed possibly renting out our property with Gemma but decided the time wasn't right. A few months later Gemma, due to being aware of our circumstances, made contact as she had some ideal potential tenants. These tenants and their requirements were ideal and we accepted.Just 17 days later the tenants moved in. Gemma went above and beyond to ensure a smooth process and completion within the timescales required by all parties. Gemma is a credit to the Company. Thanks Gemma

Colin · 2 October 2023

Agent replied · 31 December 2023

Thank you Colin for taking the time to leave a review and for your very kind comments about Gemma. We always try to go above and beyond and are delighted that we were able to place the ideal tenants with you.

5/5

Google

Amazing customer service and support from Mark and the team at Abbott and Abbott - very lengthy process was made easier with frequent updates and great communication from start to finish - would highly recommend

Enda · 14 August 2025

Agent replied · 14 April 2026

Thank you Enda for such a positive review and for specifically mentioning Mark and the team who were delighted to assist. Mark has asked me to thank you again for your patience and forbearance throughout the process and for taking the frustrating delays with such good grace - thank you! All the very best and every happiness to you both in your new home.

5/5

Google

I can highly recommend Abbott & Abbott and especially Gemma, who is very professional, she looks after my properties. I have known Gemma for sometime now, and she has never failed in letting and maintaining my properties in a quick and professional manner. Thank you Gemma for all your efforts.

David · 20 December 2024

Agent replied · 23 December 2024

Thank you David for leaving such a positive review and for your praise for Gemma. Very kind of you to take the time to leave a review and we will continue to take care of your properties.

5/5

Google

Very impressed with the service that we got from Gemma in lettings. Our purchase had fallen through and she found us a really good rental in a nice spot and tied it in perfectly to our sale. The process was seamless and she was very patient when it came to our (many) questions! She took a lot of the stress away and having a good sense of humour also helped. Thank you Gemma!

Bea · 2 October 2023

Agent replied · 31 December 2023

Thank you Bea for taking the time to leave such a kind review and for mentioning Gemma specifically. We were delighted to assist and so glad we made the process less stressful for you!

5/5

Google

There is an Excellent professional service offered by Abbott and Abbott. And they have knowledgeable friendly staff. My main point of contact was with Gemma. She was thorough, friendly and super professional. She made sure I got an amazing flat by the sea. She found me an ideal property. The property has the most stunning panoramic sea views. and it was just what I needed. All credit to Gemma and Abbott and Abbott.

Julie · 2 October 2023

Agent replied · 31 December 2023

Thank you Julie for your review and for mentioning Gemma in particular. We were so pleased to have found you the ideal property and hope the views continue to delight!

5/5

Google

I cannot thank Gemma enough for making the usually extremely stressful rental process an absolute breeze. Her outstanding communication and warm approach really put us at ease and we were kept updated throughout. Would not hesitate to use Abbott & Abbott again in the future! Thank you!

Alison · 19 December 2024

Agent replied · 23 December 2024

Thank you Alison for taking the trouble to leave such a lovely review for Gemma. We are delighted you were happy with our service and hope to hear from you again in the future.

5/5

Google

Mark and his team were helpful and efficient throughout the sale process. I would recommend them to anyone.

Jonny · 13 November 2025

Agent replied · 14 April 2026

Thanks a ton for your kind words! 😊 We’re so pleased to hear that Mark and the team made your experience smooth and efficient. Your recommendation means a lot to us! Wishing you all the best in your future endeavours. …

5/5

Google

I honestly couldn’t be happier with the service I received from the lettings team. I was able to move in in record time, with Jurgen doing his utmost to help at every stage. Communication has been exemplary & everyone I have spoken to has been extremely personable & helpful. I would highly recommend Abbott & Abbott to anyone. Huge thanks to Jurgen & the team for all your assistance during a very challenging time!

Rebecca · 30 May 2023

Agent replied · 3 June 2023

Thank you Rebecca for your kind comments and appreciation for Jurgen and the lettings team. We were very pleased to assist and delighted we were able to move you into the property so quickly. All the very best to you and enjoy the property.

5/5

Google

Gemma has recently helped me find a new tenant for my house after it has been struggling to sell. She contacted me with another option to avoid the house sitting empty over the winter months and within less than a week had a tenant moved in for the 6 months winter period. Gemma was friendly and went above and beyond to ensure the tenant could move in so quickly.

Matthew · 2 October 2023

Agent replied · 31 December 2023

Thank you Matthew for taking the time to leave a review and delighted to have found a tenant for you so quickly.

5/5

Google

Outstanding support for a purchase. We lived a long way away and Mark was most helpful visiting the property several times and getting us any info we needed such as room sizes, he also met contractors at the property for us for them to give us options as to what we could do with the property. Certainly dispelled the myth around estate agents and we would very much recommend them as estate agents to work with. Will use them if we need to sell in the future.

Simon · 27 September 2022

Agent replied · 25 May 2023

Thank you for taking the time to leave a review and we are delighted that Mark proved to be so helpful to you. It is always more difficult purchasing a property from a distance and we are so pleased we were able to assist. All the very best to you in your new home.

2/5

Google

It seems the lettings agent that was conducting our viewing might have felt a way about our race - this was the most uncomfortable experience in our house searching so far.and I truly hope doesn’t reflect the agency’s belief and customer service. From the moment we showed up on time he didn’t express any interest in giving us information about the property. Had we approached him with attitude and disrespect then maybe his behaviour might have been justified. All he said was “just look around the property is empty” - There was no enthusiasm, eye contact and any other information given I had to press for more however I had to repeat myself when asking property related questions. Honestly the most insulting thing about this encounter was his looking away from us as if we’re wasting his time. I honestly thought because we’d approached the agency in person a week early and had a chat we’d have a human experience but after this viewing our hearts are so disappointed. It’s like at any moment someone has to remind you you’re the ‘other’ and unwanted but ultimately our money is just as valuable. I hope this helps this agency do better. We’re genuinely looking for a property to live in and just because we’re black doesn’t give anyone the right to be dismissive and rude. Do better.NegativeProfessionalism

Greta · 25 August 2022

Agent replied · 25 May 2023

Thank you for taking the time to leave a review, but we were mortified to read your comments. First and foremost, we absolutely apologise if you felt disrespected or uncomfortable during the viewing. That is not our way and certainly never our intention. We aim to try and conduct viewings, along with all of our business dealings, with the utmost professionalism and courtesy and we endeavour to be as helpful and informative as we can be on every appointment with anyone we may encounter. If we have fallen short in any respect, we can only apologise most sincerely. Conducting viewings during Covid times has proven more challenging and we hope you appreciate that, with an empty property, we do tend to allow prospective tenants to wander freely, giving time and space which most people have tended to prefer. However, we do appreciate that there is never a ‘one-size fits all’ in these situations and can well see that this did not meet with your requirements. We do take comments such as yours very seriously and will be reviewing what has occurred with the staff members involved.

5/5

Google

I cannot praise Abbott and Abbott enough, from start to completion all staff were polite, helpful and professional. The initial visit, taking photos and video and the printed publication and Right move advertising were accomplished quickly and efficiently. I was kept well informed at all times regarding accompanied visits, offers and progress of the sale. The whole process was completed in just less than three months. I would like to thank Michael and all the staff who were always well informed and I felt welcomed whenever I visited them. I have recommended them to several people in Bexhill

Joan · 29 June 2022

Agent replied · 25 May 2023

It was an absolute pleasure to assist in the sale of the property and we are so grateful for your kind comments and continuing recommendation of us. We wish you all the very best in your new home.

5/5

Google

Couldn’t recommend a better estate agents. We had two viewings with Darren who was so polite, helpful and just a genuine nice man. We bought our first home & exchanged today. Previously we had some bad luck and not so great estate agents. But Darren replied to emails very quick, was supportive & gave us good advice. We couldn’t recommend Darren enough!! 5 stars from us, and that’s down to him. Thank you so much abbott & abbott for being so great!

Jodie · 3 June 2022

Agent replied · 25 May 2023

Thank you Jodie for taking the time to leave us such positive feedback, it really is appreciated both by Darren and all the team at Abbott & Abbott . It was a pleasure to assist you in your first home purchase .

5/5

Google

From the initial telephone call, the valuation and the property being placed onto the market, Darren was polite, friendly, honest and genuinely interested and enthusiastic. We were given an honest appraisal of its value and the likelihood of achieving it. After agreeing a very good commission rate, photographs and measurements were taken and within hours we were sent the sales brochure for our approval. On the first day of sale, we had four viewings and two offers, one of which we accepted, we were also regularly updated on the progress of the sale. Personally, I believe that Abbott & Abbott are the best local estate agency in the area. Thank you.

Colin · 3 June 2022

Agent replied · 25 May 2023

Thank you for leaving such a glowing review and for your appreciation of our services. We are especially grateful for such kind words about Darren who always strives to provide the very best of customer service. We were delighted to assist in the sale of the property and wish you all the very best for the future.

5/5

Google

I can not recommend Abbot & Abbot highly enough. Their professionalism was on a level not seen very much in this day and age. I met with Mark initially to discuss my options for selling my property in Bexhill. Darren did the viewings, achieving above the asking price, in no time at all. Both Mark and Darren were supportive, efficient and super professional throughout. It was so reassuring to know they were on hand to advise at every step, even helping me with issues, I know were beyond their remit. It was quite a journey, but we got there, Thanks to you guys at Abbott & Abbott.

Ali · 3 June 2022

Agent replied · 25 May 2023

Thank you Ali for taking the time to give us such positive feedback, it really is appreciated. Both Mark & Darren really do strive to give the best possible service and we are so glad that you felt that was achieved for you .

5/5

Google

Abbott & Abbott have been managing property for us for over 3 years now and have been delivering a reliable service. We have recently had some challenges to deal with and Lucy has been so helpful, making the whole process less stressful. Great to know we have a friendly and safe pair of hands looking after us.

John · 24 February 2024

Agent replied · 25 March 2024

Thank you both for taking the time to leave such a lovely review and for your kind words for Lucy. We look forward to continuing the reliable and friendly service!

5/5

Google

Very professional company . Ally was my personal point of contact and dealing with her was simple and straight forward. She updated me every step of the way on my move making things easy for me to deal with. I can highly recommend Ally to any one that uses the service of Abbott and Abbott, she knows her market and her advise was brilliant. Its refreshing to get good customer service.

Abz · 27 October 2022

Agent replied · 25 May 2023

Thank you for taking the time to leave a review and for your kind words, especially in relation to Ally. We were delighted to assist and wish you all the very best for the future.

5/5

Google

Faultless service from start to finish. From the time I phoned to make an initial enquiry, right through to completion, Abbott & Abbott's service was courteous, efficient, thorough and professional. Mark was our main point of contact throughout and I would absolutely recommend him for any future business. He was a pleasure to correspond with, very easy to contact directly and we felt we were in safe and trustworthy hands.

Julia · 5 November 2022

Agent replied · 25 May 2023

Thank you for taking the time to leave such a lovely and positive review. We are delighted that you found our service faultless and pleased that Mark proved so helpful to you. We wish your mother every happiness in her new home.

5/5

Google

Having just used Abbot and Abbot to sell my bungalow in Peartree Lane, I would certainly have no hesitation in using them again. Having previously moved house numerous times, I can honestly say that they are one of the most professional and friendly estate agents I have ever used. Mark, with whom I dealt throughout, from the initial visit through to the actual sale, has been brilliant. He has kept in touch regularly and his advice regarding pricing, viewings etc. has been invaluable. Thank you Mark.

Glyn · 25 May 2021

Agent replied · 25 May 2023

Thank you very much for taking the time to give us such positive feedback . We appreciate all your kind comments about Mark and we wish you all the best for the future .

5/5

Google

The purchase we had through Abbott and Abbott was not an easy one with our first purchaser pulling out at the last minute. Mark Pelham was very helpful in getting us time to find another purchaser which we did within the two week deadline. His knowledge of the property and the local area was outstanding. We thank him and his colleague Darren for their professional approach and helpful attitude.

Robin · 26 November 2022

Agent replied · 25 May 2023

Thank you for taking the time to leave a review, for your kind words and appreciation of both Mark & Darren. This certainly was a rollercoaster of a transaction and we are just delighted that the purchase eventually came to such a happy conclusion. Thank you for your patience and forbearance and all the very best for the future in your new home.

5/5

Google

Lily Perkins was a great help when dealing with a return of deposit to tenant for me recently.She kept me updated at all times via e mail about the progress of the situation.Very Happy working with Lily and Abbott and Abbott.

Nicholas · 3 August 2024

Agent replied · 24 August 2024

Thank you Nicholas for your kind words and appreciation for Lily. We were delighted to assist.

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