Every review we hold for the Beverley office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleThis Branch is a disgrace, it needs to be shut down or at the very least the branch director needs sacking They don't give a dam what happens to tenants as long as they get there money going to the point of leaving people with no heating or hot warter in the middle of winter, You ring up for information your fobbed off with poor excuses, there communication is poor, and they lie to cover up everything They don't even tell the landlords the proper information to help them get problems fixed I know this to be true after having a long chat with my landlord he sent me all correspondence and it didn't even highlight half the problems They gave two reviews on here before today and one is the branch director! There that poor they have to review them self just to get a decent review and wouldn't be surprised if the other review was them as well Taken my complaint to the trading standards and the ombudsman
Mike · 15 April 2018
★★★★★ 5/5
FacebookI recently used Martin & Co to move to a new house and I can honestly say the service was fantastic. Tina was especially helpful, she made sure the process was quick and easy. She’s a credit to the branch. I’d highly recommend using Martin & Co for any property needs. I’d happily use them again.
Bradley · 19 June 2019
★★★★★ 5/5
FacebookWe have recently moved into our rented property and we are over the moon with our gorgeous new house! Thank you to all the team especially Tina for supporting us through all the processes to make this happen! We Could not recommend them enough! Thank you once again!
Nikki, Nath and Zak.
Nikki · 10 March 2019
★★★★★ 5/5
TrustpilotHonest Opinon.
Since our very first visit to the Office of Martin and Co in Beverley, we have been assisted extremely well by Michael, Tim and Sarah, they found us a lovely home in Beverley Town Centre, all three Staff have been so helpful and have made our move very easy.
Anthony · 28 November 2018
★★★★★ 5/5
FacebookExcellent service, We personally dealt with Harry, extremely helpful always responded to any questions we had quickly, very knowledgeable and friendly, other ladies on the team very friendly and pleasant too.
Rachael · 1 November 2022
★★★★★ 1/5
GoogleWorst experience ever. At the time of leaving the property, they will charge you plenty of money. Forget any part of your bond money be returning to you. Avoid their services if possible.
These people are day time robbers.
Waseem · 19 February 2025
★★★★★ 5/5
TrustpilotSarah was a pleasure to deal with
Sarah was a pleasure to deal with, no question unimportant, or trivial. Her help and advice was appreciated. Michael was friendly, helpful, and made the paperwork signing survivable! Also, every job that we noticed needed doing, was dealt with very quickly and efficiently.
Linda · 26 September 2018
★★★★★ 5/5
TrustpilotAbsolutely amazing!
Absolutely amazing! Cannot fault. Sarah has been a pleasure and even arranged someone to bring the contract to me as I was struggling to make it to their office. Stress free for renting my first home and would highly recommend
Chloe · 20 October 2018
★★★★★ 5/5
FacebookWe have recently gone through the process of renting a property with the Beverley Branch and I must say that the team there are a pleasure to deal with. Nothing is too much trouble and they are always very prompt and polite in their responses. All in all you have two very happy new tenants!
Adam · 25 July 2018
Agent replied
Thank you Adam for your positive comments. We really hope you are happy in your new home.
★★★★★ 1/5
TrustpilotGod forbid you get a Martin neighbour from Hell
If you have excessively noisy neighbours put in by this company, don't expect them to care about your situation. Spoke to them once about being woke at 3.45am with their tenant partying and was told they could do nothing about it. I've had to spend the best part of a £1000 buying a smaller bed and carpeting/decorating etc my boxroom as it's the furthest room from the noise. I work various shifts and had to do this so I could get to sleep. Take the money and stuff the neighbours that you put these inconsiderate people next to.
Mike · 8 March 2021
★★★★★ 5/5
TrustpilotA Big Thankyou!
Martin and Co Beverley were very approachable and informative (being first time buyers, we were new to house buying), they were very good at communicating and ensured all our requests were met.
Ms · 12 September 2019
★★★★★ 5/5
GoogleFantastic service - sold our house in less than a week. Tim Allen is lovely, very helpful, not pushy and very personable. Fees for selling were reasonable and competitive. Would highly recommend.
Tracy · 5 April 2019
★★★★★ 3/5
GoogleJoanne was brilliant very helpful through out the service.
Felt rushed with viewing.
Wasn't told about communal swimming pool.
Jacqueline · 6 March 2022
★★★★★ 5/5
GoogleAlways been very helpful with myself work always been done very quick and efficient would highly recommend Marin & Co for properties.
Jayne · 6 March 2020
★★★★★ 5/5
TrustpilotTina was an absolute star
Tina was an absolute star! She was so helpful, patient and nothing was too much to ask. Would highly recommend.
Ms · 7 September 2019
★★★★★ 4/5
TrustpilotVery Satisfied Indeed
I am very pleased with Michael and the team in Beverley. They are quick to respond and offer a great service.
Ms · 23 September 2018
★★★★★ 1/5
GoogleThey told me unable to return the key because lock already changed, change for that £150 but after that day I visit to the property to have a look,they haven't change yet,still don't want me to return the key and still change £150
Tuấn · 16 May 2023
★★★★★ 1/5
TrustpilotI wouldn't recommend renting through Martin & Co
Poor communication and lack of constructive updates when needed. Long outstanding issues still awaiting to be resolved (one reported 6 months ago). No customer focus. I wouldn't recommend renting through Martin & Co
Anna · 15 April 2019
Agent replied
We value comments and based upon an investigation the client emailed to thank us as she was unaware of the full background to the non urgent work.
★★★★★ 1/5
GoogleThey told me unable to return the key because lock already changed, change for that £150 but after that day I visit to the property to have a look,they haven't change yet,still don't want me to return the key and still change £150
Anh · 11 April 2023
★★★★★ 3/5
TrustpilotUnfortunately original house price from…
Unfortunately original house price from a member of staff no longer working for them was too high meaning house sale took longer as expectations were incorrect. Team nice to deal with.
ES · 25 September 2019
Agent replied · 7 July 2025
Thank you for your comment regarding the team. We produce a guide for prices, present this we use data to monitor performance and make recommendations based on data. We always follow Vendors instructions regarding price.
★★★★★ 1/5
GoogleThey told me unable to return the key because lock already changed, change for that £150 but after that day I visit to the property to have a look,they haven't change yet,still don't want me to return the key and still change £150
Voi · 6 March 2023
★★★★★ 5/5
TrustpilotPurchasing 5 The Maltings Beverley
Tim Allen was really good with showing us around pity the vendor was not as forthcoming
Mr · 20 September 2018
★★★★★ 5/5
TrustpilotPurchasing 5 The Maltings Beverley
Tim Allen was really good with showing us around pity the vendor was not as forthcoming
Mr · 20 September 2018
★★★★★ 1/5
GoogleExtremely disappointed with the new management. Lack of communication or constructive updates when needed. The director is very argumentative. The time scales for repairs etc are ridiculous. Left without heating and hot water for three days now. I reported an issue over 6 months ago and it's still unresolved. I wouldn't recommend renting through Martin & Co to anyone.
Anna · 7 April 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
