Every review we hold for the Berwick-Upon-Tweed office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRettie were fantastic when dealing the sale of my Dad's house. Firstly Amy really understood the nuance of the location, and the implications for pricing better than any other local agent. They were also really tenacious in dealing with slow conveyancers and followed up each on of my enquiries, they were brilliant! Thanks so much for everything I would highly recommend Amy, Susan, Giles and the rest of the Rettie team x
Emma · 24 March 2026
Agent replied · 14 April 2026
Hi Emma, thank you so much for your kind words. We’re delighted Amy and the team were able to support you throughout the sale and make the process smoother. I’ll be sure to pass your lovely feedback on to Amy, Susan, Giles and the rest of the team. Thanks again for your recommendation.
Best wishes,
Rettie Berwick
★★★★★ 5/5
GoogleSelling is a stressful time, but Retties were with me all the way - they were professional, friendly and excellent at keeping me informed of the progress of my house sale throughout. I felt that Amy and Susan showed great empathy and kindness towards me and were genuinely interested in making sure everything was as smooth as possible right through to completion. A brilliant team including the other members that make up Rettie Berwick.
Brenda · 14 November 2025
Agent replied · 14 April 2026
Hi Brenda, thanks for taking the time to leave a 5-star review and for your kind words. We’re so pleased Amy, Susan, and the Berwick team made your sale a smooth and positive experience. Wishing you all the best for the future!
Best wishes,
Rettie Berwick
★★★★★ 3/5
GoogleRetties were helpful in selling our property especially Nicola, Susan and Giles. Although I felt the time taken to get my property to market took longer than expected, Rettie were attentive after that and always followed up on viewings.
Lynne · 14 November 2025
Agent replied · 14 April 2026
Hi Lynne, thank you so much for taking the time to share your feedback. We’re delighted to hear that Nicola, Susan, and Giles were helpful and attentive throughout your sale, and that you felt supported during the viewing process. We appreciate your comments about the timeline to market, your insight helps us continue to refine our processes to make things even smoother for future clients.
It’s great to know that, overall, you had a positive experience once your property was listed. If there’s anything more we can do to turn your experience into a 5-star one, please don’t hesitate to get in touch, we’d love the opportunity to help.
Best wishes,
Rettie Berwick
★★★★★ 5/5
GoogleThe Team at Retties Berwick were excellent throughout the sale of our property. Particular mention to Amy Brown and Susan Barton in dealing with a particularly tricky transaction and sometimes frustrated client! Their professionalism stayed consistent.
Alan · 19 August 2025
Agent replied · 2 September 2025
Hi Alan, thanks for taking the time to leave a 5-star review. We are pleased to hear you had a great experience with the team throughout the sale of your property, especially with Amy and Susan. We will ensure to pass on your kind words.
Best wishes,
Rettie Berwick
★★★★★ 1/5
GoogleI only viewed one property of Retties and have been consistently sent their emails ever since. They do not cease, I have blocked many of the email originators but continue to receive unsolicited, unwanted communications
Alex · 17 March 2026
Agent replied · 14 April 2026
Hi Alex, thank you for leaving feedback. We obviously don't want you receiving unwanted communications, and we would like to stop them going out to you. However, from your profile we can't identify who you are. Could you drop our Marketing Director, Shona Crawford, an email at shona.crawford@rettie.co.uk and we will get this fixed for you. Many thanks, Rettie Berwick.
★★★★★ 5/5
GoogleWe had a great experience with the Berwick team in what turned out to be a challenging sale. Susan, in particular, was first class. All in all, highly recommended.
David · 3 August 2025
Agent replied · 2 September 2025
Hi David, thanks for taking the time to leave a 5-star review. We are pleased to hear you had a great experience with Susan and our team, we appreciate your kinds and recommendation.
Best wishes,
Rettie Berwick
★★★★★ 5/5
GooglePaddy and his team have been a pleasure to deal with, informative, flexible and honest. Buying houses can be painful but these guys help you through the process and add value at all stages. If you buying or selling a house near Berwick Upon Tweed then I suggest you use these guys.
James · 1 June 2017
Agent replied · 31 May 2023
Hi James, thank you for taking the time to leave your kind review, you feedback is greatly appreciated.
★★★★★ 5/5
GoogleAlthough Rettie were not the agent for our house sale, they were the agent for the house we were purchasing. We found the staff extremely helpful, offering professional advise, keeping us informed regularly throughout the purchase. I would have no hesitation in recommending them or using them ourselves should we move again.
Lindsy · 29 March 2024
Agent replied · 25 August 2024
Happy New Year, and thank you for leaving a 5 star review, it is very kind of you. We are delighted to hear that your house purchase went smoothly, with the team keeping you up to date on progress. We hope you enjoy your new home, and if you need us in the future, then we'd be only too pleased to help out. Best wishes Rettie Berwick.
★★★★★ 5/5
GoogleFantastic Service as always!
Lisa · 14 November 2025
Agent replied · 14 April 2026
Hi Lisa, thanks for taking the time to leave a 5-star review. We appreciate your kind words and will ensure to let the team know.
Best wishes,
Rettie Berwick
★★★★★ 5/5
GoogleI would highly recommend Rettie as the best firm of estate agents I have dealt with in Berwick upon Tweed - and I have dealt with three!
Amy, in particular, provided regular updates, responded quickly to phone calls and emails and is a very professional, reliable and friendly person.
I was most impressed with the service I received from all the members of the team. Quick progress was made and I had an excellent sale.
G · 1 June 2017
Agent replied · 31 May 2023
Thank you very much for taking the time to leave your kind review. I will pass on to Amy and the team who will be delighted to hear your feedback.
★★★★★ 5/5
GoogleOur house was on with another estate agent for several months with little interest before we decided to market it with Rettie Berwick. I cannot fault the effort and enthusiasm of Paddy Paton and the professionalism of the rest of the team. Their efforts paid of, with an increase in viewings and eventually a sale to a cash buyer.
If I need the services of an estate agent again, I will be phoning Retties!
Barry · 1 June 2017
Agent replied · 31 May 2023
Hi Barry, thank you so much for taking the time to leave your kind review. I will pass this on to the Berwick team who will be delighted to hear your feedback.
★★★★★ 1/5
GoogleAgreed a viewing time with Rettie was told 16:00. Arrived at 15:50, left at 16:30 no one to be seen at the property, no call or email to let me know the viewing was not going ahead, no one in the office either! Wasted afternoon, good luck …
Niall · 14 April 2023
Agent replied · 31 May 2023
Good morning Niall, that is very disappointing to hear. Our Berwick Branch Manager has checked our database and we have no record of anyone by the name Niall Ridley. She has also spoken to the wider team and no-one has any recollection of … More
★★★★★ 5/5
GoogleRetties have been excellent. We sold our house with a month of it going on the market. The service they provide is professional and friendly. In particular I would like to mention our negotiator Susan. She made the whole transaction completely painless . She was cheerful, positive and very efficient. What could have been stressful wasn't thanks to her. Many thanks .
Margaret · 1 June 2018
Agent replied · 31 May 2023
Dear Margaret, thank you so much for your lovely review. We are so pleased that Susan and the team at Berwick were able to support you so well with sale of your house; your kind words have been passed onto the team. Thank you for taking the time to review our services, it is very much appreciated. Best wishes, The Rettie Team
★★★★★ 5/5
GoogleKnowledgeable and helpful staff in these days of Internet transactions a delight to find real people who know the business and are keen to help!
Ronnie · 30 March 2023
Agent replied · 31 May 2023
Hi Ronnie, thank you so much for leaving us a 5-star review, it is appreciated. We will make sure your feedback is passed onto our 'real people'. Best wishes Rettie & Co.
★★★★★ 5/5
GoogleRettie's was a pleasure to deal with, they were professional, knowledgeable and very responsive communicators. The whole team are very friendly and courteous and whilst we had a complex situation with elderly parents, COVID etc they were …
Gail · 14 April 2021
Agent replied · 31 May 2023
Dear Gail, thank you very much for your kind feedback. The team were delighted to read such a glowing review and will continue to provide equally excellent service to all our clients. We would be happy to assist you again in the future. Kind regards, the Rettie Team
★★★★★ 5/5
GoogleSusan was excellent, from the initial viewing to moving in and beyond, sets the Gold Standard for Estate Agents, couldn't have asked for more, Karen & John
Ops · 7 June 2018
★★★★★ 5/5
GoogleI regularly deal with staff at Rettie in Berwick and they are always so polite and professional. They're always friendly and approachable and I really value the relationship I have with them.
Tracey · 1 June 2017
Agent replied · 31 May 2023
Hi Tracey, thank you for your kind review. The team will greatly appreciate your feedback.
★★★★★ 5/5
GoogleExcellent service and very friendly and helpful staff. Would thoroughly recommend.
Sally · 1 June 2017
Agent replied · 31 May 2023
Hi Sally, thank you for taking the time to leave your kind review, you feedback is greatly appreciated.
★★★★★ 4/5
GoogleFriendly and efficient - very knowledgable about local area.
KP · 1 June 2017
Agent replied · 31 May 2023
Thank you for your kind review, the team will be delighted to hear your feedback.
★★★★★ 3/5
GoogleDifficult to navigate
Brenda · 30 March 2022
★★★★★ 5/5
FacebookEverything a very professional business to deal with 👍
Isobel · 3 November 2019
★★★★★ 5/5
GoogleRating only, no written review.
Mark · 29 March 2024
Agent replied · 1 October 2023
Hi Mark, thank you for leaving a 5 star review. Best wishes Rettie Berwick
★★★★★ 5/5
GoogleRating only, no written review.
Nadine · 29 March 2024
Agent replied · 26 November 2023
Hi Nadine, thank you for leaving us a 5 star review. Best wishes Rettie Berwick
★★★★★ 5/5
GoogleRating only, no written review.
Angelika · 30 March 2023
Agent replied · 31 May 2023
Hi Angelika, thank you for your 5 star rating from everyone in the Rettie Berwick Team.
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